Ann Taylor Card

Doesn't work

Not a good user experience. Times out too quickly in all pages, multiple rewards cards are too close together and the store staff had difficulty selecting the one that was nearing expiration. Why is the reward nearing expiration on the bottom? It would be a better user experience to recommend the oldest one and not require scrolling down. After selecting the reward it has a popup asking if I want to continue to the barcode page. Unnecessary, why would I not want to when I just clicked to navigate there? Store staff needs more training on how to use the app coupons...

I was unable to create a bookmark on my homepage. I have to search the web to locate and use the app every time I want to sign in.

Charged me more than once when I played my bill via the app

It's not working. Just blank screen

Go to log in and there's a completely blank screen. I'm a credit card holder and they're saying this is how to access reward cards, no longer sending them out. So if I can't log in, how do I get the reward?? Annoying

Don't release an app and send me invites to join unless it works! Just waisted 45 min of my life I will never get back installing, reinstalling, trying to set up my account only to go nowhere...junk it!!

Forces you to allow AT to access your pics, media, etc in order to sign in. Nope. There is no reason a store card requires my personal media! Uninstalled asap.

Was ok to be able to access my rewards but crashes constantly. Uninstalling...

Can't log in at all... has anyone figured this out?

Can't log in...EVER

I have to sign in every time and often cannot sign in because the sign-in buttons won't work.

Keep crashing

After allowing the app access to every prompt and changing the setting as requested, the app does nothing. I wanted to access my reward points because I have not redeemed more than a handful of them, if not all of them. When/if I do receive the rewards points in the mail, it has expired. Shopping at AT is more hassle than other retail stores, I'm going to take my business elsewhere. Sad face

Since I denied access to my photos & to allowing the app to make calls from my phone it won't let me sign in because I haven't accepted their terms. Their terms are bullshit.

It worked great but since the update, it keeps saying my password is incorrect which is not the case because it has never been changed and still works when I log into my account online! It's a good app for me to keep track of my balance, payments etc and also because I am a very busy mom who constantly forgets my wallet when being rushed out of my house. So when it worked, it saved me a 20 mile trip back to my home to get my card if I wanted to do some shopping. Please fix this issue. Thank you!

Seriously, I can see why it has such low ratings. It always exists on me and it's so sloooooooow.

Crashed every time I tried to process a payment on my card.

Not a good user experience at all.

Unfortunately never even loaded

The worst app I have ever used. Stopped right in the middle of me making a payment. Needs access to my phone to make calls??? What the heck is that about? Deleting this app. Much easier to just go to the Ann Taylor website.

Why does this app need access to my privacy so that I can make a payment? If I try making a phone payment the company pay charges a $10 fee. This seems like a bad business practice. *feeling frustrated*

Since I denied access to my photos & to allowing the app to make calls from my phone it won't let me sign in because I haven't accepted their terms. Their terms are bullshit.

I have this app on my iPad .it allowed me to install without giving it access to my photos ...it won't allow it on my phone ....so I can't use it...don't waste your time

I'm on a Samsung Note 3 and the app simply wouldn't allow me to register so I can't use it.

Best Thing Slice Bread

Just installed on Samsung 7 and app will not work. Won't even open. Maybe tomorrow. Have retried several times and still not working.

Just installed on Samsung Edge and can't get it to accept the username and password both of which work on the website. Fix bugs, then launch app.

It worked great but since the update, it keeps saying my password is incorrect which is not the case because it has never been changed and still works when I log into my account online! It's a good app for me to keep track of my balance, payments etc and also because I am a very busy mom who constantly forgets my wallet when being rushed out of my house. So when it worked, it saved me a 20 mile trip back to my home to get my card if I wanted to do some shopping. Please fix this issue. Thank you!

I have a Note 3. I tried to log on using my online user name and password and it says there is no such user. My credentials work perfectly fine through a browser.

I could not log in, it requires access to all the folders and pictures on your device. Shame on you!

Was looking forward to using it, but the app wants access to everything on your phone before you can continue.

Why would it need access to my photos and media?