Chaayos

Visited your store in galleria market, gurgaon, haryana, india. It was very bad experience there no one even bothers to take order. Very very poor management in your store. Please improve as there are several alternates available in the market. Also the tea was not good or value for money. It was as same as Luke warm water.

What kind of stupid app is this. It does everythng except showing me the menu. Addrss it will take name it will take it will even ask for your ratings but the app will not show u the menu so that u can order. Disgusting!!!

₹38 for delivery within 3kms and ₹30 for packaging charges? Seriously ? Swiggy charges flat ₹30 for the same and they actually have dedicated personnel for the delivery itself. If a Desi chai kettle is to cost me ₹220 instead of ₹130, I'd rather look for alternatives. Your tea quality has degraded gradually anyway. Uninstalling.

Tried logging in several times. It shows that login successful, but then again the login screen appears. Quite a useless app.

You guys have become worst over a period of time..Moreover pathetic app..

An app that doesn't work and doesn't even support payments

Deducted my money and order was not placed... Bastards

Things are getting damn expensive.

Great taste, fast service...

Ordering system is good and gur wali chai is awesome I loved it...

Good app

Not seems fresh allways also and hot hot and never on time I oder like 4 times a day better need to find some alternative soon

No way to track or know the status of order on app

LOVE IT.

It took them more then hour to deliver order. I called after 45 mins to check status and they told that delivery boys are not in yet. They should reach outlet in 20 mins and then they shall dispatch order. They definitely take customers for granted

I placed an order at 1145 am and at 1300 when I call up the customer service they tell me that the order will take 25 mins more to be despatched. If there was an issue delivering the order, I feel they should have the decency of atleast informing the customer. Disappointed badly with the service. I wouldn't recommend it to anybody

Ordered at 02:55pm still not received at 5:00pm. Delivery person was continuously making fool to customers... There is no proper system inplaced for tracking delivery on time & customer satisfaction. Atleast they should inform to customer if unable to deliver..

This desi chai which they offered for free was worst ever chai.... No taste... Double sugar. No masala no cardamom...just milk n water with double sugar. Rather you guys should have offered me a paid one. I would love to pay instead of having this useless so called chai for free.

Got a flyer In Times OF INDIA-chai200, on21august,whn I tried,it didn't work!called cus care bt he had no idea about the discount voucher!fraudsters,never use this app

Chai etc was good, but signup process is too clunky and it never picks closest shop from your location

Ordered a tea and bun maska. It took more than an hour to deliver my order with the fact that their kitchen is less than 300 mts from my place. Also they do not have any option to track your order. Called on their toll free number and it took another 10 mins to answer my call. And at last whn I received my order the tea wasn't hot anymore, and when asked the delivery boy, he told that they handed over the order just 5 mins prior to the time order was delivered.

Absolutely useless. They never seem to have a rider to deliver. Completely waste of time!

Negative. Tea n snacks were delivered after two and a half hours. Wow.. no order tracking mechanism. Uninstalled..

Poor delivery always delivered cold tea after paying so much no value for money

I had an order delivered to my address in near past. Now it is saying that the address is not in delivery zone. It's pathetic.

If u ll order frm them then wait upto 2hrs.

Have to update many things like my order status, full menu whichever is available at ur cafe.

Can't track order status in mobile app.Also delivery is very slow.took more than 90 mins for order to be delivered

Love their chai... have ordered so many times. U can add tulsi, n other herbs into that. U should try their 'shikanji'

I do know how this app has been able to survive at the market for this long. Ordered food at 9:50. No delivery till 11 o clock. Called their customer care no. Apparently they did not proceed with the order. Gave some Bullshit about calling me 5 times and not getting the call answered. No real time tracking available, no information via sms or call. Absolutely worthless experience.

Just ordered for the first time after relocating to gurgaon hoping for a decent cup of tea and simple breakfast. 1. I got impressed once the delivery was done in 15 min. Impressive considering gurgaon delivery time issues. 2. The packing was simply great. Loved the new kettle idea. 3. As soon as i tasted their tea my mind was blown. Simply love it.

Bad app bad service. Hate it

Neat n clean app.. convenient links. Easy info. let's see if orders are also on time.

Chaayos started in Bldg no 5, just on the ground floor of my office and we were the first customers to this rather expensive tea stall. However, nowadays they have increased their prices to unreasonable amounts without any addition to the quality of food/ tea. Utter shame as to what started as a new culture has just turned into an ATM machine, making fools out of people. Uninstalling this non sense.

Hard core fan of Chaayos... Luv the wraps n thandi chai of Chaayos...

No way of tracking orders, or reporting issues

Your app is not at all user friendly. Your products are overpriced. Your service is terrible.

Loved prompt service, & quality food & beverage, keep it up !!!

They can easily disconnect in middle of call.

Bad delivery like always