SmartThings Mobile

The app is not able to control ecobee3 thermostat properly. From the OFF position the app should allow the user to select the desired mode : heat/cool. Instead, when clicking on OFF, the app shows ''working'' and the thermostat goes into the heating mode. Then if you click on HEAT icon, the app will set the thermostat into cooling mode. If you then click on COOL icon, the app will turn the system off without asking for desired mode. Same broken logic in the fan mode selection.

Set up was easy. :) I have to login everytime I open the app. :( Lutron caseta dimmers work better than z-wave dimmers. Lutron pico remotes do not show up in the smartthings apps. :( The Lutron hub timers work every time. SmartThings timers do not work everytime. I'm not sure if this is a z-wave issue or a hub issue. I like the smartthings hub better than the Lutron, because it controls more. However, the Lutron hub is more reliable.

The app works well for what it is designed for, but I constantly have to log back in every time I open the app. I also have to log back in while navigating randomly. It's basically too frustrating to use. 1 star until these basic usage issues are fixed.

Worked fine up to the last update, now I cannot add smart apps or access the marketplace, unable to build custom rules. It lost connection to the Osram light bulbs refuses to connect even the Samsung plug fails. After multiple resets this app is unusable

Works fairly well with sensors, door locks and lights. After last few updates the Samsung washer no longer works within the app, tried disconnecting and reconnecting only for the app to repeatedly crash after step 2 of re-adding the washer. The Android version of Samsung Smart Home is also rubbish and I'm surprised that a Samsung product such as their washer is VERY difficult to connect to their other product SmartThings and their own apps! VERY POORLY EXECUTED!!! Not so smart!

Lights aren't following routines all of a sudden, just going on and off when they want. Also keeps losing connection to my phone saying I've left the house when I haven't gone anywhere, which messed with more light routines.

For a huge Samsung fan, this was a hard review to write. The app constantly reverts back to the main screen when you're trying to use it and cannot seem to maintain a connection to the internet as every 90 seconds or so all pages list "something went wrong". Cannot connect my Samsung Series 8 TV with my Samsung Smart Things on my Samsung phone. Ugh. Day 2. Still randomly can't connect to the internet. No other app has ever had this problem. Can use the app when it happens to connect, feeling buyers remorse big time.

Initial setup was a hassle. It wouldn't detect Chrome Beta as a compatible browser and wouldn't log in. Generally no unknown browser should be blocked. Once you're past the interface is pretty good.

I love smarthings! I currently have over 65 devices controlled and it works very well *most* of the time. My number one complaint is the day-light-savings time issue. The system clock is 1 hour off with no way to change it. The only other issue I have, and not sure if it is related to the same problem​, is any smartapp tied to sunset/sunrise does not work. *Yes i have my location set properly on the map*

Constantly logs me out. Using Samsung account as recognized from phone when setting up. Really annoying. Besides that seems to work ok with the couple of devices I use.

This app does NOT SUPPORT SCENES (YET!). All lights in a Routine must have the same light level. Do not waste your time if you have been led to believe otherwise. I've spent hours researching how to accomplish scenes and it seems that everything you really want to do with lighting is so unbelievably complex! It makes me want to throw the whole system out. There are "smart" apps and "virtual switches" (that require a technology expert to install because they aren't list in the - wait for it - Switches List) and if this then that nonsense and triggers and on and on. Regarding Phillips Hue control the color is not accurate and weak.

Very frustrated! App keeps restarting causing all kinds of problems. I've had to delete home location profiles and reset hub several times. Online support and forums are not helpful at all. Now Zwave devices are no longer working. Tried several different phones, still same issues. If you want to avoid a headache, recommend you not purchase!

It worked fine until I was logged out. I tried to log back in but it is not working. I changed my password and tried different ID but failed. Please fix it.

Won't let me sign up, finally borrowed someone's Galaxy phone just to sign up and now the damn app on't let me sign in on my phone! Kind of pointless to have a smart washer/dryer if you can't even log into the app!

Nothing but issues with sensors constantly needing re-syncing and new batteries. The app updates have been nice but support from Samsung has been terrible.

The application works well with Smartthings hub but not able to connect a Samsung refrigerator already installed in Samsung Home. During the process (3 steps) to connect the app recognizes the refrigerator on step 1, at step 2 the app freezes and no longer works until I fully close the app. Re-start the app and happens the same dam thing again. I gave up.

Update: they say they fixed it. So far I'm staying logged in. I'll give it a well or so to see how stability is. Constantly makes me sign back in. Uninstalled and reinstalled, still forced me to log in every time the app is opened.

I gave it 3 stars just because. I just ordered a Smart thing Hun v2 on 6/25 /17 and thought I'd load the app early. It sure seems like Ellen spends an awful lot of time apologizing for problems. I sure hope I didn't make a bad decision. I'll give it a fair chance and a fair review once I've given it a thourgh test drive. It appears as though the people with problems have a large selection of devices. Not sure if I will be able to stress the app or not. Until my full review, Wish me luck. ☺

So happy to see favorites feature added. Helps clear the clutter of my routines list.

Getting better. Simpler to use vs the older version. Automation procces still needs more options, however better than most other competitors. Need more things!!!!

This works great. Easy way to organize everything. In fact, I usually make sure to grab from zibee protocol instead of just Amazon direct just so I can have non verbal ways of turning things on and off One improvement request: I wish I could add individual routines add widgets instead of having to have them all as 1 giant widget.

Love the new control panel! This version, however, won't allow allow streaming camera images to rotate when the phone is rotated to landscape. Almost want to go back to the previous version because of this.

Working well since latest updates. It needs the ability to edit the layout of Favorites and Home Solutions on the dashboard screen (I want Home Solutions to be on top of Favorites). Can this functionality be added?

The app stinks. Both of us are home right now but it still thinks we are away. It won't turn my kitchen light on or off anymore. My ifttt events dont work because it can never sense when we come or go. I dont know what happened but it has made my smartthings practically useless.

All of a sudden my hub goes offline and then back online constantly. It is not the LAN nor the internet connection. Everything else on the network is not affected. My cameras and other apps don't miss a beat.

While trying to set up the app and hub I am constantly logged out and have to log back in which is needless to say very frustrating and makes the app almost useless.

Not sure what you guys did- Hue lights dont respond via Alexa consistantly, devices disconnect (Samsung open close sensor), general unreliability, and turning lights on and off in the app only show "turning on" or "turning off" and just hangs. Awful.

Almost perfect now. Does not however display all events that I can see on the webpage for some reason.

Setup was a hassle, keep getting website not optimized error when trying to sign up and can't do anything. Using a normal version of Chrome. So annoying.

That is a real shame for Samsung to create this software to support they're hub and if we want to be honest Samsung never had good software division

About every third time I open the app it forces me to login again. This is very aggravating!

After last update amazon echo can't find any smartthing devices. The only solution was to uninstall echo from smartthing and disable smartthing skills from echo then enable smartthing skills.

Latest update had broken home/away based on presence of mobile phone. Shows away and then back at 3AM whilst phone is in charger.

Great improvement over the old app. Keep up the great job

I Purchased the smartthings hub yesterday, thought it would perform to my satisfaction after reading through all the good and bad reviews, my skybell had been working fine prior to hooking it to the hub, now it hums with a delayed ring at the end of the ring cycle, the app itself is more complex than it should be , it has conflicts whenever i tried to add my wife to the platform .... i will be returning this unit for my money back, it is a disappointing experience

Been with ST since the beginning. Things have came a long way. Love using my ST everyday.

So unbelievably bad. Can't use Firefox as default browser...!

Doesnt wirk with BMW connected anymore...seems to be BMW problem...or OS

App works great and gives me instant access and greater control of my smart things hub, items and programmed scenes.

This app works great on my Google Pixel. However icons don't show up on my Samsung Tab A. They don't show up on the dashboard and they don't show up where you select the icons.