SmarTone CARE

Horrible app.. Have to start it several times in order to make it work. Nothing remain saved in the app and terrible interface. You can't even use the app if you have no data left also cant use it over wifi. What a waste of resources.

This app works totally fine and tells you your data usage, talk time and bill info. Useful for me, logged in using data!! Lol I don't know what all these bad reviews are about but first of all, check that ur version is Android 4.0 or above, secondly if there is anything such as to log in using data only (which I didn't encounter) is probably because it needs to load the data usage accordingly. So stop putting bad reviews if it's your phone/software/network that has the problem...

I'm a prepaid card user and my data fee is expensive. This app doesn't work if you don't use mobile data. Also, the app is data consuming because of the annoying ads.

密碼個 keyboard 整到1999.. 變埋哂奇形怪狀又飛出畫面，大佬點 login 呀？！

Stupid and useless app. Unable to get info on wifi. Please don't use smartone SIM and services

Super slow, 開幾次先開到，唔該test好d 先publish. Xiomi rednote3

More rubbish! Can't log in. Can't reset password. Utterly brainless software. Don't bother

Cant check your bills

Terrible user experience!

Is your network so vulnerable that you need to restrict access over other network?

Been subscriber for so many years app restarting. Can't log in

密碼個 keyboard 整到1999.. 變埋哂奇形怪狀又飛出畫面，大佬點 login 呀？！

Such a smart app that can help u nothing, but a waste of time and efforts. You company should be glad that Google doesn't have a negative rating selection out you can totally be the highest negative score in Google store,

2014 Nov, stupid apps. can't roll up nor down. 2016 now, no improve.

Is your network so vulnerable that you need to restrict access over other network?

Junk app.

Many bugs!!!

The app can't function AT ALL

好差 次次都要reset password

When I first opened the app, a flat white screen appeared and never loaded a thing. Nothing changed ever since. Totally useless!!!

Extremely slow, keeps rejecting correct user ID, & password. So basically, USELESS.

ludicrous username/password requirements, fiddly keyboard interface, and does not let you logineven if user/pass are correct. Worse than useless

Cannot open it, just keep loading.........

Has the point of a blunt pencil and the accessibility of a locked door with no handle. A prime example of sociopathic app design.

Just want to check usage. 都咁痳卵煩

The worst and buggiest program offered by a local operator (compared to CMHK and Three)

Shame on Smartone, bring too much trouble to her clients who only wants to check basic information about their account!!!

I'm a postpaid card user and my data fee is expensive. This app doesn't work if you don't use mobile data. Also, the app is data consuming because of the annoying ads.

Could never reset my username/password.

Doesn't start

Cannot scroll down in android v5.0.1

Rubbish apps and data security policy

Don't see the need to have account info only accessible on mobile data

Red screen show up but phone stop work

poor app, the response of the app was terrible.

Annoying and stupid security requirement for username. I can understand such requirements for password; but for username, it is overkilled. I am pretty sure no one can memorise their username after creation. Please be remembered, even the banks don't have security requirement for usernames.

Not convenient Waste my time

When Using portable wifi, some functions not available: usage check, account check

step up the user name and password restriction is too stupid and required 3 numeric number. no more no less.

Needs numbers, capitals and lower case for username, just for checking bills, I stopped afterwards. Use common sense, this ain't a bank, UX hell to secure little money.