SkyBell Classic Android for Android
Over time they have really improved the app and functionality. At first i was disappointed with my purchase but Skybell has really done a lot to improve their service. At this point i am very much thinking of getting one for my mom and sister.
App isn't very helpful if you have problems. I finally found that I cannot synch with WiFi unless you turn off cellular data first. It was maddening and there's nothing in the help to alert you to this fact. Once I got it synched , it worked fine.
So, support tells me that they don't support Android devices on T-Moibile. WHAT, REALLY? He claims their CEO tells them to say that, and that it is because T-Mobile throttles data and that's why we can not see video. My data is not throttled, what are you talking about. I think it is just their excuse not to touch the app. Has not been updated since April. So stay away T-Mobile users, you won't be able to see video if you are off your home WiFi.
I tried to get this synced but it would not work. I had to borrow an iPhone and it synced perfectly....it makes sense since the Android apk was last updated in april 2015....i understand that they have a new hardware version, but they shouldn't abandon the previous version
App keeps getting worse. Bought my Skybell last July Replaced under warranty as the button stopped working. My old Skybell recorded automatically upon motion. Now apparently it does not unless I buy the HD. The app must have changed. Motion recording was the whole reason I bought it. Now it's pretty useless to me. Seems they block the motion det. Recording to force the JD upgrade. Also It gets more errors trying to remote then not, & says my phone doesn't have internet when it does.
It is buggy. I mean I have had the SkyBell 2.0 for almost 2 years and it still has issues. You would think the app would be more polished. I am sure that they will say to get the new version...Sorry I am going to go with another brand.
I love my skybell, but it would be perfect if it just started recording the sec it saw someone or they pushed the button. That way even if I missed them, it would still be recorded and I could go back and view who was at my door. I love the motion sensor but with out it recording by the time it waits 10 seconds and I open the app it's been to long and the person is gone :/ I will have to install one of my security cameras out side also... please update!
I purchased a Ring unit before this and the Ring did not work for me. SkyBell works great, has live view and motion sensor features. Works great on my Samsung Galaxy Grand Prime and iPhone on T-Mobile. Love this product and no monthly service charges. Just remember to turn on notifications for your phone for you SkyBell application. You must also be on a fast internet service. The Ring system has monthly service charges.
Take two one hundred dollar bills and burn them, you'll get more enjoyment. Skybell Doesn't work at all over 4G and only 10% of the time over wifi. Also when you can't answer the door it doesn't record who was there. Spend your money on another device.
Great idea but takes way too long to connect over cellular. Lack of app updates and it appears the companies way of offering the marketed solutions in the product that they failed to deliver on is through the purchase of a newer model. Had high hopes. Great when it does work. I may be switching to one of the other similar solutions.
I'm a gadget freak/samsung technician! I thought the purpose of this device was great but what purpose do I have if I don't receive notification from my motion sensor? I received notifications instantly if someone RINGS the door bell. Also my motion sensor does flash green when I walk by, so the motion sensor works, however the software end is not sending alerts on motion. If it does, I don't receive it till minutes later. Put it this way...out of 50xs I used the motion sensor, I only received 4 late alerts
This app is horrible. I have the newer Skybell and this app doesn't do the hardware justice. It crashes a lot, takes forever to connect which means you have to log out and back in again ... and the activity history never seems to work, I just get a black screen. I want this app to work perfectly because the idea behind it is great.
Please remove your servers from the equation and let connect locally over the same wifi. It doesnt work 4 out of 5 and when it does it takes 10+ seconds to load the feed. This is with the router 10 feet away and with a speed test of 80 mbps down 15mbps up. I Just want to know who rang the bell when im home. The 4G gimmick is useless.
Bad purchase I ever made.
Purchased for spouse as a Christmas present, and set-up was a breeze. In the device set up with our phones, we discovered a few things: There was a model change. Skybell HD app not available for Android. Spoke with customer service, and was promised that app release was coming early 2016. Currently using old iPhone 5 to utilize the device. App crashes whenever we attempt to view bell presses. Only after device restarts, we can view cloud footage. The intercom/speaker is super loud and scratchy.
Simply put...This product is a scam. Anyone that put more than 2 star rating has to be a SkyBell employee. This technology has a long way to go to be worth your hard earned $200. The problem is not with the app! It is with the entire product. SkyBell needs to rework this entire project and send EVERYONE that bought this a new product. A functional door bell costs $5 and that is all you get with SkyBell.
I can't do a thing with this app. Wish I hadn't purchased this thing... Months later, still true. Supports only recommendation is for me to upgrade to their HD device... Like I'd ever give this company more of my money.
Lots of crashes and slow to ring when the bell is pressed. I currently have no sound and can't communicate through the doorbell. This system needs some serious updating and attention.
Doesn't work I had contact with the support and they replaced my bell into a new one with exactly the same issue at the end of this story I get the new HD one and that works like a charm! Don't waste your money on this version!!!
So, support tells me that they don't support Android devices on T-Moibile. WHAT, REALLY? He claims their CEO tells them to say that, and that it is because T-Mobile throttles data and that's why we can not see video. My data is not throttled, what are you talking about. I think it is just their excuse not to touch the app. Has not been updated since April. So stay away T-Mobile users, you won't be able to see video if you are off your home WiFi.
Poor image quality. Slow and unreliable notifications. Lousy account management. Customer support uses purchase receipts for "security" when trying to get technical support. Don't waste your money.
"We are continuously improving the performance and quality of the app. Stay tuned for new weekly updates and bug fixing" Is that RIGHT? ... WEEKLY, WEEKLY UPDATES! LIARS, LIARS, LIARS! You haven't updated the app in almost a year... How about telling the truth for a change? Sorry, I don't know how to ask this question in Chinese.
I am shocked that the Skybell team cannot update the app on world's most popular operating system on the planet! Seriously no update since April? For a $200 smart doorbell you should expect the latest software otherwise not roll out out for Android at all. Overall product works well but there have been no improvements or updates in months.
My wife is Apple ... I am Droid. I believe the Android app interfered with or disrupted the device when combined with iOS on the same account. However one thing I did do was assign a static IP for our SkyBell on the router. The static IP seems to really help stabilize the SkyBell's reliability and responsiveness. Yet, since SkyBell is really for my wife, I uninstalled the Android client, just in case.
I was thrilled when I first initially purchased Skybell 2.0., However, after three months I've been very unhappy with the product. The sensor has a 15 to 45 second drag time. Plus, the doorbell chime button quit working all together after 3 months. I here the Skybell HD is better. Though, it's only for iOS Apple phones. Thus I'm stuck. Make sure to purchase from Best Buy or Amazon and get the extended warranty as opposed to buying direct from Skybell.
May 15,2014 received exchanged skybell. After emails and some problem solving. It was not the skybell fault but my router setup. 2015 after update my working skybell stop working. I emailed Ms Rosemary, she walked through solving issue. But no go.. Ms, Rosemary setup exchange for a skybell 2.o but it had issues. So another exchange by Ms Rosemary. Then it worked great. This company stands behind it's product. Be nice and patient and Ms Rosemary, will not give up to correctly get your Skybell working!!! 12/19/15 update: still working but as other customers issue I share same wants for fixes or updates: speed up response of recording to seconds when a person pushes skybell. Now the wait time is too long, the person has walked away. (my download 7.60/2.00 Upload at the skybell) so not my connection it is the skybell update needed. Next the app should work on tablets. I have the latest android tablets and computers and skybell app will not compatible???? Why? But all others doorbell app from competitors work!! So Skybell guys work on these things,will change reviews... thanks
After numerous sessions with support I still can't create an account and get this thing registered don't buy it
Buy the device since I read how excellent it was. It does not even connect or go active when the bell is pressed. Customer support is garbage.
Awesome Concept...But still needs some fixing. Video playback feed distorted and crashes within app while trying to open video. Also time isn't accurate on video feed playback. But I'm sure it will be fixed soon. UPDATE*** not recording Video when doorbell pushed or motion detected.
$200 doorbell. Video monitor, NO!
By the time the video feed comes up over local WiFi the person has long left.it never comes up over 4g.
Keep getting error creating your account, try again later.
It fails about 95% the time. I'll get the notification and attempt to open the camera, but then it just spins for a minute or so and fails to connect. Kind of infuriating. I've held off on reviewing for months, hoping it would get fixed, but it's starting to look hopeless. The 5% of the time it does work is nice, but that doesn't qualify as a neat party trick, let alone a reliable home tool. If you could remove your servers from the equation and let me connect directly to the camera, that might help.
Bare minimum. Works most of the time, but takes too long to show you the video sometimes. This app feels like a beta.
When it does work, which is rarely, it's pretty good. It's nice to have my phone chime when someone is at the door because we have a three floors. If I try to load the video feed from a notification it fails every single time. Even loading video straight from the app fails more often than it works. And it's a huge bummer that there is no possibility of motion capture or any sort of image saving/monitoring when you don't have a video feed. Needs sooo much work.
I don't write many reviews, but what is the deal with this thing??? Basically it's a $200 dumb doorbell. Thats it! Poor execution, slow loading, no updates. Very, very disappointed. If they can manage to come out with a new version, they should upgrade us poor suckers that were bamboozled by this worthless product to a workable device that gives us what we paid for. Hopefully, Nest will come out with a product that actually works as advertised. This is robbery.
I design embedded h/w for a living so I know a thing or two about this is built. I want to love this product but can't. It has to have been rushed out the door because the features don't always work. Hey guys @ Skybell hire some good senior people to help you out because I really want to see this work.
I thought this would be a really good way to monitor our rental properties. I have had problems getting many of the Skybells to work and removed all, but 1. It has problems working with higher WIFI. And the newest update with the "ACTIVITY HISTORY" is nice, except it is not the accurate time and there seems to be no way to delete any of the videos. I truly hope there will be lots more updates to make SKYBELL to have an ON-DEMAND viewing that stays on as long as you want until you end it.
Hooked up the doorbell and started the sync process. Kept removing the WiFi connection from my Galaxy S4. Tried from my tablet and the same thing happened. Even though the sync failed, I noticed that the doorbell was connected to my WiFi and the Skybell server. Waited to see if my device would finally show up in my account but it didn't overnight. Called "Customer Support" and they stated that they had issues with T-Mobile devices. I mentioned that I had the same issue with my unlocked tablet and silence
by Q####:
Due to so many bad reviews I seriously over thought the entire set-up & install process. I ordered the digital doorbell adapter, finally got connected to my WiFi (after I simply followed the directions and uninstalled my "energy-green" saver app which was blocking my phone from completing the synchronization procress with skybell), my husband connected and it works perfectly on my Samsung grand prime phone and on my husband's Verizon phone. I'm so very pleased with this app and technology! 5 stars!