Toys"R"Us Shopping

I downloaded this app in order to finish my wishlist in the store. Despite all the negative comments I decided to download it anyways. I could not get the scanner to work. Then when I tried looking for something today I was unable to find it. This app needs to be fixed so that it works properly. If I could give it their 0 Stars I would!!

I spent 5 minutes on this app and my phone heated up like crazy. I noticed my battery go from 71% to 66% in 5 minutes of use (confirmed in my usage). The lag is real pain as well. Looking for an Xbox live card for a gift was just not happening, and the performance makes me nervous about making a purchase on this app. I don't want to loose my money, and have a nightmare with customer service.

Took forever to load. Shopping cart showed and saved item after a few days later but with the oops, red flag to inform you to correct, you can't. Not even where you want to. It was asking me to pick a store location. Going back to view item, it's not even available for either store pick up or ship to home. If an item isn't available don't allow to go to cart. Pointless using app to shop.

You guys need to step up your mobile game if you want people to buy things. The app is slow and glitchy. Can you buy things, yes. But it is an exercise in patience.

Tried going to their site and tried adding my local store. Wouldn't automatically find, after I entered zip code it wouldn't let me select the store. Decided to see if there was an app and it does the same thing. Toys R Us: my 7 year old will re write your app for you, and make it work, if you would like. You can pay him in toys.

Why can't everything be connected? I want to find out my rewards balance and it asks me for a password even though I'm already signed in the main app AND I've already input my rewards number. Ridiculous. Way more complicated than it needs to be.

This is truly not even worth the time & effort it takes to download the app. Navigation is horrible, pages either freeze or don't load, options are very limiting. Spare yourself the aggravation

When the app loads, it shows a grey screen, then shows the home page, then grey screen again, then home screen, then grey screen then finally loads. When I go to use the barcode scanner, it switches to a camera but gives no option to press to use camera or scanner. It used to work so well before this last update. Now it just wastes space on my Android.

Love the fact that I can see what's in stock and see what's on sale but when I try to add things to my cart, it takes me to a new page saying my cart is empty. How can I buy things with the convenience of using the app when it doesn't even work?

It's okay, I've made purchases through it and I've searched and added stuff to my cart for future recall. Chat button is just for show because it does absolutely nothing, app is overall laggy.

This app can't even perform a search, In Fact their website is just as bad. In this gen z Era - this is unacceptable.

Why is it allowing me to add items to my cart only to tell me at checkout some of the items ive chosen have to be picked up locally?? Not a big deal except after telling me that, it says items arent available locally. How about this: Dont let me add items to my cart if they're is literally no way to obtain them???

Poorly organized, really slow, some items that you tap on just bring up lines of code. I gave up on this app.

It worked just fine at first but then it kept having pop ups and reloading the page talking about how something is pretending to be something and it could possibly get ahold of my personal information. It's really irritating me. How can I shop for my kids for Christmas when the app doesn't work?

Worse shopping app ever! Never loads, always takes you to your cart after adding items and doesn't take you back to where you left off. If you're like me then, you're left scrolling through hundred+ items to continue where you left off. So much for my big purchase, not worth the hassle, I'll shop elsewhere.

Wouldn't even let me on said my email was invalid when I had JUST made a wish list with thay email for my daughter's birthday and received the confirmation email absolutely horrible Uninstaller asap less,than 5 min

Of all the retail store apps I have, the Toys R Us is the least helpful. Typically I download store apps to find out what's in stock where, and not only does this app not do that, it takes forever to load what you're looking for. Stick with the Best Buy and Target apps.

One of the worst apps I've ever used for shopping. Please remove it and hire a developer that knows what they are doing.

I downloaded the app because my daughter got a gift card for her birthday and the nearest store is an hour away. Good grief! I couldn't even search for what I was wanting. And when I was able to type in the search box and I clicked what I wanted, something completely different popped up (searched for Lego Duplos, Barbie popped up). And it kept freezing. Can't look at anything in detail, i just get the spinning cirle. Thought it was my phone and connection, so I restarted my phone and still acted the same.

It won't stop buffering and it will throw you off like a garbage can it makes feel like breaking my phone this is a terrible app even the boring apps are better i bet you that's why they only 500 downloads most of the people who downloaded it probably deleted it for life I have never had this much to say about an app

Needed two bikes for upcoming birthdays. After finding it incredibly laggy, I started shopping for the bikes. I tapped on 20 inch and found 0 results. Many times. Then tapped on 18 inch and found all the 20 and 18 inch mixed together. That's when I remembered saving all my money as a 12 year old and buying a bike from TRUS. I destroyed that bike almost as quickly as I found this app needs uninstalling.

The app is fine for buying one item at a time. I see no reason to take me to my cart every time I add an item to it. Poor judgement call in development.

Slow and buggy...lags a lot, crashes, almost as bad as trying to use the mobile site on my browser, which crashes every time. C'mon Toys r Us, get your crap together.

This is definitely the worst shopping app I've ever used. It's extremely slow, constantly lags, pulls up old inventory that hasn't been carried for years (wwe action figures). I can't stand this app!

Hangs indefinitely, awkward to use. (Galaxy S6 Edge)

I figured I'd try it out & see for myself if the app works or not. Well it in fact DOES NOT. Only thing that went smoothly was logging into my account. DON'T WASTE YOUR TIME!Big disappointment toys r us!

nothing works. load times are absurd. links and buttons don't line up. I've never successfully purchased an item. complete failure.

There is no need for Toys R Us to need so many permissions. Photos, gallery, and more!? App is incredibly slow .. waste of space on my phone - go data mine someone else!!

It worked just fine at first but then it kept having pop ups and reloading the page talking about how something is pretending to be something and it could possibly get ahold of my personal information. It's really irritating me. How can I shop for my kids for Christmas when the app doesn't work?

But this is seriously the worst app ever. Their website is pretty atrocious as well. Even when I registered for my baby shower almost 2 years ago, the website and app keep crashing. Or you get the stupid circle thing in the middle of your screen that spins..I can literally hear elevator music in my head when I see that stupid circle. Spinning and spinning, making me question every app I've ever downloaded. Get it together toysrus. Or I'm just going to register Christmas on Amazon.

App needs to be redesigned. It keeps reloading and won't fully load the page

Just downloaded app and Can't even shop on it because I couldn't get any further than signing in after 25 minutes. Awful. Deleting App now.

I've never rated an app before but I had to seeing as that this app is barely functional. Terrible. I can't even select an item to view it and/or add it to my wishlist.

I can't do anything with this app because I don't have the patience to wait 30 seconds or more for every new screen to load. Feels like I'm back on dial up.

Put my email in and says it doesn't exist. It exists on my PC and their customer service is clueless. I'm deleting it now

Just gives white screen. Wanted to make online Christmas shopping seamless. I will have to use the website which is not modified correctly for my phone.

Worst app I have ever used, I can't describe how bad this app is, ridiculous.

I love the movie Descendants and i can look up the Dolls also i love Disney Princesses I love seeing what is on sale

I was able to do online layaway last year now it doesn't give me the option to add to layaway.

This app is horrible I tried over and over to purchase an item but it just will not let me!