SingPost Mobile App

Sent a package in june and used this app to track my package. Even till this day, Jan 4th, my package is still stated as despatched to overseas. Sent an enquiry using the link provided. No response. Went to singpost to enquire. They say can't do anything cause i reported too late. Thats for trusting this app too much.

Since the update everything is lagging n takes too long to load.so pist off

Third world countries would have better postal service than Singpost. Failed delivery when someone is at home with the door opened! Article tracking only available after failed delivery happened. Garbage service, absolutely rubbish!

AM mail price quoted on app is different at $2.60 from actual price of $2.90 at Singpost! & estimated delivery is also quoted shorter at 1-2days for non standard large mails. Gave wrong expectations to my buyers!

The postage calculator now actually WORKS! I'm glad the glitch was fixed. Very pleasantly surprised that improvements were made recently. I had almost given up hope on the previously lousy app. Good job!

Misleading information. Wasted 1 hour of my life. Received a delivery note at my door. Checked on the app and it says "Ready for Collection" at my nearby post office. When I reached, was then told by the CSO to return the next day. Reason being that the parcel is in the post office, but not available for collection. How is this expected from a 1st class award-winning logistics company? Aren't such apps supposed to improve customer experience? Ridiculous

You'd think an App like a Singapore Post would think customer first for the 21st century connected consumer. No way to submit issues with their service, no way to contact relevant authority or customer service agent and the best feature is tracking and only if u sign in to crappy FB can you login. Sheesh. I'd thought Singapore UX people would have more sense. Guess not.

After scrapping this app because it was useless, I have ended up reinstalling it because the Singapore Post 'old website' and new 'forever in beta' sites are both down and have been all day. I really didn't expect it to work, but surprise surprise it did! (Please don't break it again!)

UPDATE 26 SEP 2016: App STILL cannot connect to the server. End up using the web to check status of parcels incoming and outgoing. I suggest you scrap the app if nothing is being done to rectify the problem. For now it's about as useful as a toothpick for an old man with no teeth!! App can't connect to server for some reason. Force closing and restarting doesn't either. Happened after turning on notification. Not sure if it has anything to do with that but worth a look to rectify the problem.

Information always not updated. Unable to found the parcel detail. Still need to call in to 1605 to get the most updated information. Not syncing between their system against mobile app/ website tracking.

SHITTEST SERVICE EVER. PAID FOR REGISTERED MAILING YET POST MAN NEVER KNOCK OR RING DOOR BELL YESTERDAY. NVM CALLED THEM TO COMPLAIN AND I TOLD THEM I NEEDED MY PARCEL BY TODAY ALL THEY COULD DO IS APOLOGISE LIKE DOGS. YOU KNOW HOW INCONVENIENT IT IS TO GO DOWN ALL THE WAY TO SELF COLLECT. SERIOUSLY WHERE'S THE SENSE OF URGENCY?! YOU ALWAYS SAY YOU PUT CUSTOMERS FIRST THEN WHICH PART OF URGENT DO YOU NOT UNDERSTAND!? ENG FAIL !? ALL THE DOG MANAGER CAN DO IS TO APOLOGISE AND REDELIVER TMR OR THE NEXT DAY. B

It is a good apps but it has never work on my Samsung S7 edge before. Recently I upgraded my android OS on my note 4 to 6.0.1 mashmellow the apps stop function. Error message connection to server fail

Cannot connect to its own server. Don't know how they keep breaking it. Using "aftership" now which works so much better than this ever did.

Tracking sucks. Once items added in.no further information is added.its been 3 days I got the parcel from Singapore to Australia . it still hasn't shown up the further information.

Let me know item had been sent then that it was on its way to Australia... I'm holding the item and the app is still telling me it's on the way to Australia. Useless really

No matter what connection I try or what number I put in I get server connection error. Total waste of time. Galaxy S6

Kinda useless when it keeps saying, "Something has gone wrong! Connection to the server failed." That's so helpful...

Tracking doesn't work, never worked in the months I had this app. Keeps telling me I have a connection to server error.

Unable to track registered postage, barcode scanner not working. Maybe you will need to rectify this problem.

Not able to track anything at all. Only able to check for branches and operation hours. Dissapointed much.

I wonder which foriegner created this app. No standard. Notification had never work. Updates on tracking is not real time. Recently server FAIL! Your app is a failure.

Cannot even perform tracking on my incoming parcel. Shows server connection error. Lousy app.

Always show connection to server failed even after several attempts to connect.

What is the point of having this app if the main reason for having it doesn't work. Please fix the item tracking until them I will just keep using Web page

Tracking doesn't work. Install and uninstall app and it's still useless. Cannot even provide feedback. Server failed. Over promised. Under delivered.

There is always connections error, not able to show tracking information.

I can't track my mail at all. It keeps saying connection error when my network and wifi is all right with other devices. Or is this app not applicable to Samsung note 5' s marshmellow?

Please work on its performance. It's too slow n hangs here n there.

Always show something gone wrong. Connection to server failed.

Frequent tracking downtime. Useless for me

Please update the app to be compatible with marshmallow 6 as some had pointed out. Your last update for the android version was in Feb 2015. Above error msg keep prompting. App Ok on ios devices & android lollipop.

Tracking always shows: Connection to server failed.

Useless app . Still wan earn money with ads. Sighs..

I have no issue using web.

Unintstall & reinstall the app still cannot connect to the sever!

Bugs solved, item delivery status is on point. Helped me monitor so my items are received upon delivery. Thanks for solving the previous issues!

I'm using a Samsung Galaxy S4 and I tried the scan tracking bar code. A green patch covered up a big part of the screen so that I can't align the line with the bar code at all. Please fix this. I have hopes that the push message for tracked location update will work.

Kind of pointless to download an app that lets you track parcels that they deliver whenever they want, on a Sunday, without calling, and in return, puts a delivery attempted/ failed as the latest update. Hmmm. How about using it for paying your bills? Nah. I have AXS app for that. How about using it to see where's the nearest post office you can go, to collect that *failed attempt* parcel which they tried to deliver on a Sunday without calling? Nah. I have SG Maps app for that. So really. Kinda pointless.

After the last update, notifications for postal tracking stop coming in from arrival all the way to delivered. Using Note 3. The app navigation is nice but the service that it's suppose to be binding it to is pathetic lol

Poor poor app. Connection issues galore. Clunky and slow, defeats the whole purpose of tracking convenience. Singpost if you're reading this, do your company a favour and remove it, since it doesn't look like the issues will be fixed soon. It's only damaging your brand equity.