PTC Servigistics Field Service
Free App
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About PTC Servigistics Field Service
Instantly access PTC’s Servigistics Field Service directly from your mobile device. Regardless of whether you’re at a customer or traveling the world, Field Service Mobile gives you up-to-date visibility to your itinerary, jobs, products and parts - anytime, anywhere.
Key capabilities
– Securely connect to Servigistics via mobile broadband or Wi-Fi
– Service Request updates and changes are communicated in real-time
– View job requirements, location and directions
– Search for and add products, parts, and other related information
– Capture customer signatures
– View and complete jobs
– Run in disconnected mode; data cached and synced with the server when connectivity is re-established.
Benefits
– Enables real time optimization for better utilization in a dynamic service environment
– Improved visibility helps improve customer satisfaction and loyalty
– Immediate access to customer call information, parts, and time and expense data
– Reduced administrative costs associated with time-consuming paperwork
– Reduced phone calls to dispatchers, call centers or supervisors
– Reduced operational costs associated with excessive travel time, repeat visits and idle time
Servigistics Field Service Mobile 11 is compatible with Servigistics 11.1 and later versions. Contact your Servigistics administrator to find out if your server is configured with the optional module to enable it to work with Servigistics Field Service Mobile.
Release 11.1.0 contains a number of new features and defect corrections including:
- Home Screen icons have been updated
- Closeout process has been updated to start from a checklist
- Tasks and tickets are now stored locally on the device. They will not be removed from the device if the application is shutdown during normal daily operation
Key capabilities
– Securely connect to Servigistics via mobile broadband or Wi-Fi
– Service Request updates and changes are communicated in real-time
– View job requirements, location and directions
– Search for and add products, parts, and other related information
– Capture customer signatures
– View and complete jobs
– Run in disconnected mode; data cached and synced with the server when connectivity is re-established.
Benefits
– Enables real time optimization for better utilization in a dynamic service environment
– Improved visibility helps improve customer satisfaction and loyalty
– Immediate access to customer call information, parts, and time and expense data
– Reduced administrative costs associated with time-consuming paperwork
– Reduced phone calls to dispatchers, call centers or supervisors
– Reduced operational costs associated with excessive travel time, repeat visits and idle time
Servigistics Field Service Mobile 11 is compatible with Servigistics 11.1 and later versions. Contact your Servigistics administrator to find out if your server is configured with the optional module to enable it to work with Servigistics Field Service Mobile.
Release 11.1.0 contains a number of new features and defect corrections including:
- Home Screen icons have been updated
- Closeout process has been updated to start from a checklist
- Tasks and tickets are now stored locally on the device. They will not be removed from the device if the application is shutdown during normal daily operation
All Application Badges
Free
downl.
downl.
Android
4.0.3+
4.0.3+
Bug
buster
buster
Android app
App History & Updates
What's Changed
General Bug Fixes.
General Bug Fixes.
Version update PTC Servigistics Field Service was updated to version 11.1.7
Version update PTC Servigistics Field Service was updated to version 11.1.5
More downloads PTC Servigistics Field Service reached 1 000 - 5 000 downloads
What are users saying about PTC Servigistics Field Service
R
by R####:
by R####:
Our company has been using this for years. Never have I ever had a single day with no issues. Constant repeated server error popups, closed tasks reappearing (new with version 11), blank menus, etc. Horrible developers must be making this app because I have never used a more broken piece of production software in my life.
R
by R####:
by R####:
What a piece of garbage
R
by R####:
by R####:
What a piece of crrap
J
by J####:
by J####:
Still bad. Could not verify for login for an hour. I can't believe people write software this poorly and dump it on the market. Had to downgrade another version due to latency and data loss per my company's recommendation.
R
by R####:
by R####:
I know half the issues are my company servers but it is time consuming
R
by R####:
by R####:
Worst app. Way to many clicks to close a task. Way to slow. I burn 2 hr a day on this thing. Never debriefs parts correctly. App is making my day a pain. Time randomly does not flow to paycheck. App randomly loses tasks or never loads them.
E
by E####:
by E####:
This app is horrible rarely works right. Disconnected multiple times a day. Error pops up constantly . Avoid if you can.
K
by K####:
by K####:
Don't waste your time this is utter garbage. If I could give 0 stars I would
R
by R####:
by R####:
Horrible App!!
N
by N####:
by N####:
Bad
R
by R####:
by R####:
0 stars please. Laggy at best, at worst does not work at all.
R
by R####:
by R####:
Worst app. Way to many clicks to close a task. Way to slow. I burn 2 hr a day on this thing. Never debriefs parts correctly. App is making my day a pain. Time randomly does not flow to paycheck. App randomly loses tasks or never loads them.
T
by T####:
by T####:
Don't waste your time this is utter garbage.
Z
by Z####:
by Z####:
Horrid
R
by R####:
by R####:
downloaded and installed v 11.1.4 and it is worse that the previous version.. these guys don't know how to develop an app, they keep getting worse with each release. the lapp is slow, crashes, and hangs, have to keep rebooting my phone to clear..... stay away from the crappy app. I would give it a neg -1 if it was an option
R
by R####:
by R####:
Both versions 11.1.3 and 11.1.4 give failed to validate server's certicate, server's certificate is not valid. Resulting in continuous log out. Can't stay logged in more than 20 sec. Hate this app.
L
by L####:
by L####:
Seems like each time a new version gets released it just gets worse. Slow, errors, logouts is just some examples.
R
by R####:
by R####:
Laggy at best, at worst does not work at all.
Z
by Z####:
by Z####:
11.1.4 fails to load at all!
R
by R####:
by R####:
Can't believe it could get worse but did. To manny screen to find part and to close a task. New update made even slower and can't even scroll to see entire task. Very frustrating
R
by R####:
by R####:
I can't believe people write software this poorly and dump it on the market. Had to downgrade the version due to latency and data loss per my company's recommendation.
R
by R####:
by R####:
Uninstalled 11.1.4 due to issue failing to load. Why was it posted here? Installed 11.1.2 from prior APK. Is it possible to add updates in the Notification shade to Android version so I can see what task is currently in process without having to go back in to the app?
R
by R####:
by R####:
Way too many clicks to complete simple tasks. Times do not sync as fast as WFM version 10. Fix it and make it easier, not complicated.
R
by R####:
by R####:
User friendly = 0, too many clicks needed to do simple tasks! Worst developers ever...
R
by R####:
by R####:
When I installed this new version, it was working good but now running real slow and keeping saying loading. I uninstalled it and installed older version
W
by W####:
by W####:
After using the application for about a month it's worse than it used to be. TERRIBLE
P
by P####:
by P####:
Awsome field service application
R
by R####:
by R####:
Our company has been using this for years. Never have I ever had a single day with no issues. Constant repeated server error popups, closed tasks reappearing (new with version 11), blank menus, etc. Horrible developers must be making this app because I have never used a more broken piece of production software in my life.
R
by R####:
by R####:
Zero work productivity with this app.
by R####:
When I installed this new version, it was working good but now running real slow and keeping saying loading. I uninstalled it and installed older version