SentriSmart

Basic app that needs a major overhaul. Have to turn off wifi just to load lockboxes. Not good in front of clients. Embarrassed!!!

Realtor

Tech support are very knowledgeable, helpful and quick to answer your phone calls

Easy to use. Always ready. Can easily check stats on my listings too. A huge upgrade over Supra.

Broker

It worked with my old phone. When I updated to the note 5, all he'll broke loose. Won't communicate with the lock box or just crashes. Very disappointed.

Love this don't have to update or remember to bring card to showings or listings

Great app. Saves time and makes life much more convenient while out with clients.

Love the convenience

Samsung Galaxy S4

Hasn't failed me yet! Very convenient way to open and control our Sentri lock boxes.

This crashes over and over. I find it really buggy. I wish this would get fixed. I just upgraded my phone and I hope it works better with this device.

It worked with my old phone. When I updated to the note 5, all he'll broke loose. Won't communicate with the lock box or just crashes. Very disappointed.

Could function better... sometimes takes as many as 10 times to get into the box >.<

Sentrismart

Fails to communicate with lock boxes every time I am out working. Support is aware.

Never works at first attempt. Usually takes to minimum of 2 for it too work.

Even after repeated calls to tech support

Intermitant service, but I can't use all of the functionality because the bluetooth version and my phone and this app don't coincide. If I want this app to work, I'll have to buy a new phone. It's unfortunate to have to switch over to this system to not even be able to get to use it. Dealing with the cards and the bulky lockboxes that separate in to two pieces when my hands are full is very frustrating. Customer service with Sentrismart is great. Wish I had more positive things to say about this product.

Have to do a force stop tho remove shackle every time. Too frustrating when showing houses to have to keep trying.

The idea of it is great but the operable dependency is not there yet. Usually have to reboot and sometimes use the card to remove a lockbox. Same issues others seem to be having.

Takes forever to open a lockbox, sticking with the card

Unreliable connectivity.

Never opens lock box on first try

Never works on the first try.

Easier than that dumb card, for sure.

Galaxy S5. Ever since this last update it will never open the lockbox via bluetooth. Takes a few minutes for the "get access code" sometimes after a couple tries. Makes me look unprofessional, it's a little embarassing. For the price of the lock boxes and service this needs to be remedied yesterday. Going back to the card till that happens.

The app installed and worked on my Samsung GALAXY S4 just fine until the latest update. It wont allow me to update. I tried to uninstall and reinstall. No luck. What a waste of valuable time.

Won't even download on my Samsung S 5. Called support and the best answer I got was that it should download. Unreal!

100 out 100

Just make sure u have Internet connection though!

Property shows up on list but unable to click on it. Forced to type serial number and get unlock code. Ridiculous!

Slow to open lockboxes. If in an area of low data signal, app "hunts" for response from network and just sits there. Sometimes need to reboot to get app to work. It isn't isolated to just my phone, several people in the office have this problem.

Had to uninstall/reinstall due to not letting me release shackle or open my own lockboxes.

I love the idea but usually get a delay or the 'app isn't working' message. Forced to use through RMLS. People locked outside of homes feel like 5 to 10 minutes to get it to work is forever.

Love the app, very easy to use

Great app.

Opens houses without my actual sentri card....nice!

Awesome app. Updates my card on the spot every time. An absolute must for Realtors!

Awesome app!! I love it!!.. I am notorious for forgetting to reload my card.This is fast, simple and soooo easy!!!