Houston 311
Free App
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About Houston 311
Want to report a pothole, broken traffic signal, or graffiti while on the go? The Houston
311 app makes reporting issues like these easier than ever. The app uses GPS to identify
your location and also allows you to snap a photo to add to your service request.
Reports are automatically sent to the City’s 311 system and routed to city departments
for resolution.
311 app makes reporting issues like these easier than ever. The app uses GPS to identify
your location and also allows you to snap a photo to add to your service request.
Reports are automatically sent to the City’s 311 system and routed to city departments
for resolution.
All Application Badges
Free
downl.
downl.
Android
2.3+
2.3+
Bug
buster
buster
Android app
App History & Updates
What's Changed
4.2
• Support anonymous reporting
• Support issue vote withdrawal
• Support lost password
• Improved user profile statistics
• Retain issue search filters when map is moved
• Improved draft & map behavior when rotating device
• Improved report draft & map behavior when suspending/resuming app
• Improved registration error handling
• Improved UX for actions (voting, commenting, etc.) interrupted by login
• Improved place search
• Fixed bug with photo attachments
• Fixed account switching problem
4.2
• Support anonymous reporting
• Support issue vote withdrawal
• Support lost password
• Improved user profile statistics
• Retain issue search filters when map is moved
• Improved draft & map behavior when rotating device
• Improved report draft & map behavior when suspending/resuming app
• Improved registration error handling
• Improved UX for actions (voting, commenting, etc.) interrupted by login
• Improved place search
• Fixed bug with photo attachments
• Fixed account switching problem
Version update Houston 311 was updated to version 4.2.0.4075
More downloads Houston 311 reached 10 000 - 50 000 downloads
Version update Houston 311 was updated to version 4.1.3.4056
Version update Houston 311 was updated to version 4.1
What are users saying about Houston 311
Z
by Z####:
by Z####:
Server behind app is unreliable. If it doesn't work, it sucks.
S
by S####:
by S####:
The response time from reporting on this app was amazing
S
by S####:
by S####:
We get about 40-50 cases a day through the app...
Z
by Z####:
by Z####:
Terrific functionality for reporting issues.
K
by K####:
by K####:
Doesn't work. Always an issue with the server.
U
by U####:
by U####:
Always says "network unavailable". OnePlus One Android 6.0.1
K
by K####:
by K####:
Does not work
K
by K####:
by K####:
A joke
K
by K####:
by K####:
The application you're somewhat useful for traffic lights but forget about having the city fix potholes or other damage. the app is good but the city sucks
K
by K####:
by K####:
That's why our city has high crime rate, takes 2 hrs for a police officer to show, by then perps are long gone,
K
by K####:
by K####:
Nice well engineered app. Like the photo ability and my records. What does NOT work is that the city closes issues before they are resolved. Sometimes never correcting the problem.
K
by K####:
by K####:
Fix it Right.
P
by P####:
by P####:
Service for the Lord
L
by L####:
by L####:
If submitting in confidence why do we have to be logged in..?? Also, why force people to register if they done want to show who they are why force it.? The county app is completely confidential..??
A
by A####:
by A####:
Great way to report city issues directly, app works well and issues seem to be responded to most of the time
K
by K####:
by K####:
Opens up for just a sec. Running 4.1 android
D
by D####:
by D####:
This app and the actual Houston 311 service is worthless.
K
by K####:
by K####:
Roads and streets lights
J
by J####:
by J####:
Feature request: Add an "Invite" button which allows app users to inviting contact lists, FB friends, Twitter followers, etc. Everyone in Houston should have this app!
C
by C####:
by C####:
Back doesn't work. Unusable!
J
by J####:
by J####:
If submitting in confidence why do we have to be logged in..?? Also, why force people to register if they done want to show who they are why force it.? The county app is completely confidential..??
X
by X####:
by X####:
I can't recover my password from within the app.
N
by N####:
by N####:
I really like that I can voice my concerns and report things that need to be fix. This gives Houstonians a voice.
D
by D####:
by D####:
Better than nothing
R
by R####:
by R####:
311 sucks nothing gets done
I
by I####:
by I####:
If submitting in confidence why do we have to be logged in..?? Also, why force people to register if they done want to show who they are why force it.? The county app is completely confidential..??
B
by B####:
by B####:
We get about 40-50 cases a day through the app...
T
by T####:
by T####:
This app is very resourceful in helping the city of Houston.
T
by T####:
by T####:
I've seen results within a couple of days using this app. Once for a clogged rain drain and another for a huge pot hole.
T
by T####:
by T####:
Terrific functionality for reporting issues.
T
by T####:
by T####:
I always believed in, and used 311 and now its better with the app. Thanks to those that help keep our city great.
T
by T####:
by T####:
Next to Small Call PRO (also developed in Houston!) this is my favorite app! I just hope I don't have to use it much! :-)
N
by N####:
by N####:
Thanks!!
T
by T####:
by T####:
Nice
T
by T####:
by T####:
It's nice to see governmental agencies using our tax dollars for something that's beneficial. Governmental agencies need to remember their job isn't sacrosanct & they can be the next group on skid row! Keep that in mind.
M
by M####:
by M####:
Great way to report city issues directly, app works well and issues seem to be responded to most of the time
F
by F####:
by F####:
Lets PRAY the City of Houston REALLY does something about all the TRASH on the SIDE of the STREETS WHERE I LIVE AT..And maybe all these DOPE ADDICTS WILL FINALLY BE TAKIN CARE OF TOO...THANKS HOUSTON ...NOW to see if you will RESPOND TO ANYTHING that is REPORTED.....
T
by T####:
by T####:
The app work I guess but after a month still no reply to my problem
T
by T####:
by T####:
It would be a good app, but doesn't open on my phone. It opens and closes immediately.
by Y####:
I love these folks! They're helpful and friendly. Best city service in Houston.