ThermaCELL Heated Products

Mine function properly on S7 ph. It also helps to follow all of the manufacturer's instructions regarding sock thickness.. and if the app doesn't function properly on your ph then consider using different ph. Most know how wacky different phones can be with different apps. Some phones deserve a poor review. These are not an option for hvac technicians with skinny feet or who weigh under 300 lbs. I walked sideways on a 45 degree hill, the foam battery cover slid and exposed the void underneath. It reformed and readhered on it's own by next am. I recommend these biggly.

I'm editing my post to say; ThermaCELL "used to make" makes high-quality long lasting dependable products. Come on ThermaCELL, you've made a lot of money at 200.00 a pair, SWALLOW YOUR PRIDE hire some outside help to take a fresh new look at how y'all missed the mark so so so bad.

Tricky to pair. On an Edge 7, latest version of Android I first paired it using the phones Bluetooth and also had to turn on my phones location. Only then would the app see the inserts. The app would not find them until I did these 2 things first. I really hope these work as advertised because if they do my outside job just got a lot easier with my poor blood circulation.

I see lots of people complaining. Mine work great, no issues, and I am using both the pocket warmer and Heated insoles. One thing I noticed is they work better when my location services are turned on.

The one battery keeps showing White battery line I don't know if it is losing connection. It is very frustrating. I only had them on for maybe an hour. Then they quit working lost contact to Bluetooth. The app would not show controls screen wouldn't let me do anything. Very disappointed!!!!!

This product is a joke! Bought 2 pairs of the proflex heavy duty, I got one of the 4 insoles to connect via bluetooth for about 5 minutes. Definitely not what I expected from this company, had the black proflex for several years and worked great. I was excited to upgrade, but after spending hours trying to get these to work I am so disgusted with this company I'm ready to throw all my ThermaCELL products in the trash! Save your money and go buy a set of Dr Scholl's inserts for $10, they'll give you just as much heat (none) as the Proflex HD!

Occasional issue showing one side and not the other, but back out and go back in to app corrects the issue. Love the heaters and app

A waste of $200. Completely worthless if you can not connect to Bluetooth. Your R&D depth should have spent a bit more time getting these right. Already brought them back to the store. Worst part is I bought the spare batteries for another 40$. SO DISAPPOINTED IN ThermaCELL. DO NOT WASTE YOUR MONEY.

I'm having a problem much like other people. It appears both insoles are connecting as indicated by the insoles indicater. Both are lite. My batteries fully charged. The app will initially show both insoles fully charged. Then the right one fully discharged. Playing around with app, the the left will show left one fully discharged and right one charged. I called customer support. Going through the bs of exchange thru the mail. Of course I'm having to pay to ship to them. I don't think that is right.

Not sure where it went south. Worked for a while, but now everything takes forever to happen. By the time my phone even recognized the inserts, my hunt was over and my feet were frozen. Worthless if you can't control them...

Right insole shows full battery, but shortly after turning on shows zero. Loved the previous pair with less bells and whistles, but these are disappointing so far. Very disappointing for the price.

Unstable connection. Also, I think the battery in the right insole was making only intermittent contact. A co-worker had the same problem with his pair. DO NOT BUY THESE!!

Worked the first time I used them. Second time they shutoff after an hour or so. Cannot get them to reconnect. Uninstalled app and reinstalled. Now the app wont even see the insoles. Updated my phone OS to Android 6.0.01. Still same deal, bluetooth app will see the insoles but not the app so it's definitely a programming issue. Going to use them manually for now stuck on high. Will most likely get returned unless a hotfix is put out in the next week.

Did not work with my phone, even though I'm running Android 6.0.1 Customer support says the app only works with a handful of phones. Wish they would have advertised that.

My Bluetooth can see the insoles, but this app cannot. I should have listened to the ratings before spending $ 200 on the proflex heavy duty insoles

When it will connect it works great...Very unreliable connection. Wasted my money.

These are like the Alfa Romeo of heated shoes. When they work they work well, but most of the time they are just bastard's waiting until it's zero outside and utterly letting you down.

Worked the first time I tried it brought them on the first fishing trip could not get them to reconnect so I froze my feet all week

$200 Bucks for 2 week's worth, returned original pair. Trying one last time, still waiting for Connection.

One or both insoles constantly shutting down. I Uninstalled and reinstalled the app. No change. Batteries are charged. Location and Bluetooth are on.....will not stay lit. Samsung Galaxy S7 6.0.1

Doesnt work with gs7 garbage will return

After only 3 days the insoles would no longer connect to Bluetooth

Doesn't work

I really like the product a lot it's nice not to have to carry a keychain around just one more thing to leave home or misplace but insoles keep losing connectivity I have a Galaxy Note 3 when they're working they keep my feet fairly warm I wish they did have a higher heat range, only real problem is I have to keep reconnecting by opening and closing the app when they take turns disconnecting and turning off. I will not be sending mine back as there are better than having cold toes.lol

Incompatible with anything less than Android 5. Since I just bought a new phone, this is going back.

Would pair and un pair constantly

I tried the product despite bad reviews, and they worked okay for a week or two. I needed to restart the app a lot and link and unlink the 2 insoles. However now I cannot even turn the insoles on. The phone's Bluetooth app sees the insoles but the Thermacell app cannot see if they are even connected. Now they don't work at all! In short I am very sad that I bought them.

Installed but cannot find the app

Does not work