SAP Support Desk

SAP Support Desk Free App

Rated 2.98/5 (45) —  Free Android application by SAP SE

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About SAP Support Desk

With the SAP Support Desk mobile app for Android, you have up-to-date information on your service requests anywhere and anytime. This app provides secure access to SAP Service Marketplace and allows you to check the status of your support cases, search and display SAP Notes, open a support connection, and get access to SAP Active Global Support.

Key features of SAP Support Desk for Android
• Display your customer messages inbox
• Search and display SAP Notes
• Open and book remote connections
• Store remote support user and password in the secure container
• Contact the worldwide SAP Customer Interaction Center

How to Download / Install

Download and install SAP Support Desk version v on your Android device!
Downloaded 1,000+ times, content rating: Everyone
Android package: com.sap.supportdesk_android, download SAP Support Desk.apk

All Application Badges

Free
downl.
Android
4.0+
For everyone
Android app

What are users saying about SAP Support Desk

D70%
by D####:

Good start, need a lot of improvements. Few suggestions: (1) view all SAP incidents under same customer (2) allow usage of multiple S-user ids, critical for partners (3) better UI (4) certificate based SSO

D70%
by D####:

Superb...you can view replies from SAP and also note can be viewed. Good work.

C70%
by C####:

It should store user credential.

W70%
by W####:

The app won't install.

C70%
by C####:

The visual interface and its application is not necessarily the best I have ever seen, but it does what it was intended to do and gives you the ability to view and interact with messages on the SAP Support Portal. the ability to view the message status from my phone has been invaluable in the last few weeks since I have had to open several incident tickets with SAP and I'm not always at my computer to check for a response.

M70%
by M####:

companies may have multiple s-users .. and program should have to remember those username and passwords for easy access, message inbox not showing sent incidents

A70%
by A####:

Very helpful to stay updated

P70%
by P####:

inbox not working. . companies may have multiple s-users .. and program should have to remember those username and passwords for easy access, message inbox not showing sent incidents

P70%
by P####:

SAP notes is not working

N70%
by N####:

Would be useful IF we could: Actually reply to messages (!!!); Display sent messages; Access attachments; Copy the text... Needs lots of improvements

Z70%
by Z####:

companies may have multiple s-users .. and program should have to remember those username and passwords for easy access

Z70%
by Z####:

good app and helps alot

F70%
by F####:

Nice application helps alot on mobile


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Rating Distribution

RATING
3.05
45 users

5

4

3

2

1