Santam app

Was OK until it says my policy expired and I can't relink it to view the status of my claim. And no one at the call center knows what to do!

would be good if there was date periods on activities, example how long is the std for an activity. Also what is the next activity. Enquiries always deals around questions like: "how long will it take" or what is the next step. If I do not see movement on an activity I will eventually have to call. What about live chat with a consultant?

Could not use it. Says something about rooted devices. Although my device is not rooted.

Doesn't send through my reports crashes continuously.

Doesn't load Countries when registering so ultimately cant register. When fixed I will rate it more.

Amazing App, very user friendly and links very quickly with my insurer.

App says my Redmi 3 is rooted, which it is not.

Handy to have

Simple to submit claims. Exactly what I needed.

This is awesome now I can view my Claims without contacting the Santam Call centre...

Doesn't submit at certain points.

Why cant I report a damaged vehicle windscreen claim.......would be very use full in the app

Easy to use

Password sent to me doesnt work. Account block and cant email anyone for help

Have downloaded and all password show as incorrect. Have requested several. Click on the "trouble logging in" button & it takes you to email but no email address... waste of time & data

Keeps prompting for username and password. Even though it's correct it still does not login. Have uninstalled the app.

Useless...would not let me choose a new password.

Great idea, but no "next" icon to press once claim description has been typed.

Impossible to register on this app

Crashed 2 times

None of the passwords I received worked when I tried it. A waste of time.

Struggling to follow and track my own route. Unable to share app with friends. Only uses sms functionality

It doesn't open on my tab, it keep saying unfortunately Santa has stopped, just wasted my data

The one time pin received doesn't work when attempting to log in. Additionally the website client portal sucks so bad! Who still uses IE 9???

The ID number field has a bug. It does not recognise a valid 13 digit ID number

All Am gettin is unfortunately this app has stopped workin

Eselanty santam you did it again will never leave you .

Working okay

I'm doing my first marathon in 4hrs. I've registered 6hrs ago and never received any confirmation. Please assist Urgently!!!!

Cant track claim. Cant add other products. AT accidents no function to choose if its a traffic officer attending the accident scene.

Have downloaded and all password show as incorrect. Have requested several. Click on the "trouble logging in" button & it takes you to email but no email address... waste of time & data

Poorly designed app. User experience needs to be improved

Registered, never received confirmation code. Now tried to reset password never received email, cannot troubleshoot as no email is provided. This is incredibly frustrating.

Downloaded it for the "be safe" feature and tried testing it from airport to home location. It can't find my start location, it can't find my end location and it's very unusable. How did you do usability tests with this app?! It's the worst app I've used in years.

Be Safe function could be much better. It would be great if you could save frequently used locations. When I leave work late at night, I don't want to sit in my car fiddling with my phone typing in locations, because that is dangerous. I also thought family without the app would be able to track me, but seems not. If they can't track me, there is no real point to using this function.

It keeps telling me invalid email when i try to register. Please assist...... Two weeks later and no reply and still cannot access the app..... Really crappy Santam!!!

I registered, got emailed a password, copy and pasted it - was told "password incorrect". Same for the password reset!

I downloaded and registered but it's keep saying invalid password and email

Will uninstall did not work at all. Useless and not worth it.

Waiting for forever to get a confirmation e mail.