SAMSUNG Smart Washer/Dryer
Free AppAbout SAMSUNG Smart Washer/Dryer
■ What is the Smart Washer App?
- The Smart Washer App allows you to control your Samsung washer/dryer remotely from your smart phone, and notifies you of the status of the washer/dryer, whether it has a problem and the actions you can take to solve it from your smart phone.
- You can discover the solution for errors without searching the user manual or contacting a service center.
- This app cannot connect to Samsung washer/dryer supported Smart Home. Please download Samsung Smart Home app to use the Smart Home devices. (the Smart Home app is supported by the some countries)
■ Supported Smart Phone Models:
- GalaxyS, GalaxyS2, GalaxyS3, GalaxyS4, GalaxyS5, GalaxyS6, GalaxyS2(HD), Galaxy Note, Galaxy Note2, Galaxy Note3, Galaxy Note4
- Supported OS: Android 2.2+
■ Supported Washer Models:
- Check the Smart Control button and the Smart Care mark in the control panel and the information about them in the user manual.
- For below model, Please refer to the user manual's Mobile App part and LCD setting part. Download "Samsung Smart Home" app in case of trying to using the Smart Home..
- 2014 Supported model
K149HIB/HC, K149HWB/HC, WW10H9210EW, WW10H9400EW/ET, WW10H9410EX/FA, WW10H9410EX/GU, WW10H9410EX/NQ, WW10H9600EW/EG, WW10H9600EW/EO, WW10H9600EW/EU, WW10H9600EW/LP, WW10H9600EW/WS, WW10H9600EX/EU, WW10H9610EW/AH, WW10H9610EW/SC, WW10H9610EW/SP, WW10H9610EW/ST, WW10H9610EW/SV, WW90H9410EW/YL, WW90H9600EW/SA
- The "Smart Check" may be represented as "Smart Care" depending on the language.
■ Please check these items before using the Smart Washer App!
- Check whether your washer's Wi-Fi connection is normal before controlling your washer remotely.
- When the Wi-Fi signal is weak due to your washer's location, a problem may occur when controlling your washer remotely.
- External light may cause the camera recognition function to be incorrect. Adjust the focus and angle properly for the auto camera recognition to operate correctly.
- Check the supported washer and smart phone models.
(Other models are not guaranteed that they will operate normally.)
- Depending on the font you have set in your mobile phone, Application's screen may look different.
- The Smart Washer App allows you to control your Samsung washer/dryer remotely from your smart phone, and notifies you of the status of the washer/dryer, whether it has a problem and the actions you can take to solve it from your smart phone.
- You can discover the solution for errors without searching the user manual or contacting a service center.
- This app cannot connect to Samsung washer/dryer supported Smart Home. Please download Samsung Smart Home app to use the Smart Home devices. (the Smart Home app is supported by the some countries)
■ Supported Smart Phone Models:
- GalaxyS, GalaxyS2, GalaxyS3, GalaxyS4, GalaxyS5, GalaxyS6, GalaxyS2(HD), Galaxy Note, Galaxy Note2, Galaxy Note3, Galaxy Note4
- Supported OS: Android 2.2+
■ Supported Washer Models:
- Check the Smart Control button and the Smart Care mark in the control panel and the information about them in the user manual.
- For below model, Please refer to the user manual's Mobile App part and LCD setting part. Download "Samsung Smart Home" app in case of trying to using the Smart Home..
- 2014 Supported model
K149HIB/HC, K149HWB/HC, WW10H9210EW, WW10H9400EW/ET, WW10H9410EX/FA, WW10H9410EX/GU, WW10H9410EX/NQ, WW10H9600EW/EG, WW10H9600EW/EO, WW10H9600EW/EU, WW10H9600EW/LP, WW10H9600EW/WS, WW10H9600EX/EU, WW10H9610EW/AH, WW10H9610EW/SC, WW10H9610EW/SP, WW10H9610EW/ST, WW10H9610EW/SV, WW90H9410EW/YL, WW90H9600EW/SA
- The "Smart Check" may be represented as "Smart Care" depending on the language.
■ Please check these items before using the Smart Washer App!
- Check whether your washer's Wi-Fi connection is normal before controlling your washer remotely.
- When the Wi-Fi signal is weak due to your washer's location, a problem may occur when controlling your washer remotely.
- External light may cause the camera recognition function to be incorrect. Adjust the focus and angle properly for the auto camera recognition to operate correctly.
- Check the supported washer and smart phone models.
(Other models are not guaranteed that they will operate normally.)
- Depending on the font you have set in your mobile phone, Application's screen may look different.
All Application Badges
Free
downl.
downl.
Android
2.2+
2.2+
Bug
buster
buster
Android app
App History & Updates
What's Changed
- Improved Out-of-home function
- Improved Out-of-home function
Version update SAMSUNG Smart Washer/Dryer was updated to version 2.1.23
Version update SAMSUNG Smart Washer/Dryer was updated to version 2.1.22
More downloads SAMSUNG Smart Washer/Dryer reached 500 000 - 1 000 000 downloads
Version update SAMSUNG Smart Washer/Dryer was updated to version 2.1.13
What are users saying about SAMSUNG Smart Washer/Dryer
U
by U####:
by U####:
Tip: You will need a Smart Home Adapter (sold separately) to get a wifi connection.
U
by U####:
by U####:
This app is a waste, it doesn't work for my active wash smart care washer or dryer... Please fix it...
U
by U####:
by U####:
I don't see any smartness in this. Garbage.
G
by G####:
by G####:
Crashes every single time after starting
P
by P####:
by P####:
Foes not work for dryer. Fix this app.
U
by U####:
by U####:
It only has the option to connect to your washer... despite the instructions in the user manual.
U
by U####:
by U####:
This app is near worthless
U
by U####:
by U####:
I can't even have connections for WiFi
U
by U####:
by U####:
Improve the UI
U
by U####:
by U####:
Loved it
U
by U####:
by U####:
Identifies washer / dryer, but will not connect. Not a Samsung phone - I presume that's the hitch. Waste of money and engineering if you can't make the system accessible to all who purchase your appliances. Have not had to try the Smart Check (error code) function after more than 3 years (something to be said for that, I suppose).
U
by U####:
by U####:
Bought new washer and dryer. No one at samsung had any idea of what was going on. Got transfered to every department they have and still nothing. The last person told me I need to buy an adaptor that isn't mention anywhere in the manual. The washer and dryer wont connect to my network and if I do need the adaptor they don't know where I would insert it since washer and dryer are the newest model. So annoyed!!!
U
by U####:
by U####:
This app functions based on what model washer/dryer u have. I have the 2015 SmartCare set, so from what I understand I only have the ability to use this app as a means of diagnosing error codes... I cannot use the available feature in order to connect my phone via WiFi to my washer/dryer. Five stars because it did what it was supposed to for me and diagnosed my first error code easily. I was able to fix the problem quickly, without trouble thanks to this app.
E
by E####:
by E####:
I hoped I would be able to use the mobile control. Unfortunately, I don't have the right model washer/dryer for that. Fortunately, the error message scanner does work (it told me that the washer door was open).
U
by U####:
by U####:
Terrible. Instructions are poor and, even after following them, product fails to work at all. Samsung, you need to overhaul your so-called smart products because they are nothing of the kind at present, frustratingly. Just a gimmick until made to work and be easily usable.
M
by M####:
by M####:
Useless app. Why advertise wifi when it can't be used. Instructions in manual are useless. Please fix Samsung. I expected better.
U
by U####:
by U####:
I've a SAMSUNG ecobubble WF80F5E2W4X Washing Machine & this Smart Check application. My error states "Check the EEPROM", & "Action" is to phone Samsung Support. Your support is very limited. Emails with full explanation & pictures, only to be informed that they don't know (don't recognise these error codes). COME ON SAMSUNG! Had to escalate this & call out an Engineer on your behalf, who also had no idea of the related fault code. Great training Samsung! How do we help you with this level of support & app?
R
by R####:
by R####:
What idiot needs a washing machine controlled by a smartphone? Samsung are laughing all the way to the bank at you fools.
L
by L####:
by L####:
I dont belive! Dont work with Galaxy S7. I open this software and install smart home but connection betwene my washer and phone not work.....
U
by U####:
by U####:
The app crashes everytime I try to go to the smart care or settings tab.
U
by U####:
by U####:
Couldn't get app or washing machine to work .
V
by V####:
by V####:
Does not sync up with washer or dryer on htc phone.
U
by U####:
by U####:
don't even work.. carpy app .. once you launch app, it hangs and crash straight in your face.
Q
by Q####:
by Q####:
This app is useless and it products is rubbish.
U
by U####:
by U####:
Crashes everytime I open the app.
B
by B####:
by B####:
Nothing works. Useless app.
D
by D####:
by D####:
Crashing all the time
U
by U####:
by U####:
Instructions want match your set
U
by U####:
by U####:
Worthless piece of trash
U
by U####:
by U####:
Crap
E
by E####:
by E####:
Smart check doesn't work on nexus 5x - the camera image is upside down
A
by A####:
by A####:
Easy to operate on and performs well.
D
by D####:
by D####:
Different instructions in manuel and app. Both unclear. For example, the app says hold temp and start pause buttons for a short while. What's a short while. I held as long as a minute and did not get ap in display. Therefore never connected.
D
by D####:
by D####:
Ive just paid over £1400 for a Samsung WW9000 washer with the ability to use the app only I dont have the ability to use the app. You either fix it or I will return my product.
D
by D####:
by D####:
This app is crap. Doesn't work. Samsung really needs to fix this.
D
by D####:
by D####:
Camera is inverted/upside down. Doesn't recognise the code.
W
by W####:
by W####:
Samsung wash
D
by D####:
by D####:
Rubbish app. Doesn't work
D
by D####:
by D####:
Worthless, didn't even recognize
by S####:
This apply only gives you information about a washer machine. But, is says washer and dryer. I have a code I cannot figure out for the dryer but this app is completely useless.