Social Studio

Social Studio puts Salesforce’s enterprise-grade social media management capabilities at your fingertips. Plan and create compelling content campaigns from Publish. Foster and moderate community conversation from Engage. And with Quick Search, quickly see what’s happening across the social web. The Social Studio Android App is completely cloud-synced, so anything you do on your phone will be reflected everywhere you use Social Studio (and vice versa).

Publish
• Create and schedule content for Twitter and Facebook.
• Publish content to the Instagram app.
• Measure the effectiveness of your posts.

Engage
• Respond to posts and engage with your communities on Twitter, Facebook, Instagram and LinkedIn.
• Monitor what’s happening on Forums, Blogs, News sites, and more.
• Reply, Retweet, Like, Favorite, Comment, (etc.) to your heart’s content.
• Collaborate efficiently with your community management team.

Quick Search
• Get instant search results for any keyword(s) with Quick Search.
• Quickly access your recent searches.
• View a summary of the last seven days for your results that includes post volume, sentiment and much more.