Capture Cam2 for Android
I bought 2 cameras. The cameras both say they have received pairing information but will not connect to the Wi-Fi. I have tried multiple devices same thing happens. I've also tried to uninstall and reinstall the app. That doesn't work either. There is nothing wrong with my Wi-Fi either. So infuriating!!!
Crashes when pairing, capture data crashes. App has been useless for the past 3 years. Won't even let you send feedback when it crashes. There is no support to get help from app developers or help from Vivitar. My hands are tied( it's a crime ) !
The app does not work on my samsung s8. But it works on samsung tabs S. My advise, don't buy products from Sakar International. Or vivitar products. They don't work, if it does, it's poor quality. See their app ratings..
Better instructions would be appreciated. The fact that it uses audio to send ip information should be made clear. The high pitch sounds are anoying to say the least...
App crashes a lot. Camera gets hot. We're using it as a baby monitor for at night and it has worked fine 0 out of 5 nights so far.
You can not review it from smart phone when you need it. It will bring up the live feed, but capture data shuts off. Would not recommend this.
The first Capture Cam 2 that we received would connect (once we figured out we needed to enter the wi-fi password and NOT the camera's), but not to our Netgear router. It would ONLY connect to a Linksys. We believe the Linksys router was located too far from the camera for it to maintain the connection, and each time it would disconnect it was a MAJOR pain getting it to reconnect again. Unfortunately, over a 2 week period, it lost connection no less than 14 times! We returned the first one and received a warranty replacement yesterday. This one will not connect to ANY wi-fi router, using ANY of three different Android devices! I'm done wasting my time. This one will be returned for full credit and I'll start over. I promise I will NOT be purchasing another Vivitar camera.
Customer service is horrible. They make 1 suggestion and end call. I have had to call multiple times and still unable to connect the camera to the app. Garbage!
Worked for a lil bit all of a sudden it crashes when i try to pull up my sd data... wont ever buy these again
I got a new WiFi router and can't reset the cameras to work with the app.
Junk; keeps crashing when I try to add my camera and a attempt to choose the time done (which you have to do)
App keeps crashing wont connect the camera to my phone camera not a happy customer
Worst purchase ever! Cameras will not connect! Terrible customer service!
Will not connect. Every time I try to connect to my phone it shuts off. Need to be fixed ASAP.
Norton anti virus scanner identifies it as a Malware
How do ya delete old pictures and/or videos?
It sucks
Waste of money
it sucks
This is my second go with this cam. Im not able to to get any kind of Blue light at all. H E L P!!
I followed every step of the instructions and it won't even connect. It keeps failing and I've checked every single factor. It's near the router, the password is correct, its 2.4ghz connection. Nothing works. No troubleshooting will fix it.
I bought this camera, but the light won't stay blinking long enough for my phone to pick it up to monitor it. The system won't even connect to the camera I bought. Complete garbage system. I'm taking it back and buying something that will actually work.
After many attempts I called tech support and they advised me to put in the correct password. It doesn't work using your wifi p/w. Works great now.
It's ok, I seen better. Sometimes connects, sometimes doesnt. I will use it for now until I can purchase a better one.
App doesn't work. Continuously says unfortunately app has stopped during setup. Taking it back
I can only add one cell phone. Wish we could add to more devices. App works well...very clear picture!
Stops working, please fix.
App does not work constantly closes on me and crashing such a waste of money
Hate it
If it doesn't work you are doing it wrong. Galaxy s3, galaxy 4 and new Android tablet all hooked up all working showing cameras from 2 different locations with different WiFi.
No work! No connect camera to Samsung Galaxy S5.
Had no problem connecting. For the peeps having problems connecting maybe step away from the project for a minute come back to it or have someone else do it for you because it works. //////////////////////////////////////////Ok that was my review from the First or second day. This is my new look on the cam. I thought it was a security kind if cam. How could it be a security cam when it takes pictures and as it takes them it omits a loud noise every time it takes a pic. I don't like it
I have a Samsung Note 4 and I've tried numerous times. The password is correct and it is on wi-fi. VERY disappointed! And yes my phone is making the chirping sound when attempting to connect
I had to re-add my device since I got a new router. I could not get it on my WiFi after several attempts. It does some kind of chirping/ screeching and I finally had a thought of maybe my phone was not quite right noise or sound and used my tablet. I was up and running in less than 3 minutes. For those of you that gave up this is probably what went wrong. The other option is it only works on 2.4 not 5g network. So if you have a dual band router you need to make sure your device is connected to 2.4!!
Horrible. Worked for the first few minutes on my LGV10. And now it WILL NOT connect at all to the app! I am very unhappy and will be returning this camera asap. Not worth the time or money. I even tried resetting it, etc.. And even tried it with my tablet and old phone to see if my phone was the problem and it wasn't.
Has night vision problems. Disappointed.
kok
Customer support hangs up on you consistently.
Wasted money, it is garbage product.
by W####:
BUYER BEWARE...stay away from this. Its so bad that I think the company is committing fraud. Its claims are far different from the truth. It wouldnt connect to the camera twice in a row. Glitches and bugs in every part of this app and its partnered camera. Easily the biggest waste of money this year. One could only hope that this is removed from the app store and its cameras are removed from store shelves because they have also given up on updates so dont expect any bug fixes with updates. They have stolen my money.