Sacramento 311

Sacramento 311 Free App

Rated 3.51/5 (70) —  Free Android application by City of Sacramento

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About Sacramento 311

Sacramento City 311 handles all City municipal service requests that are not police and fire related. This application allows the user to make service requests 24 hours a day, 7 days a week, including holidays. We are committed to customer service and look forward to hearing from you. You can also visit our website to find out more in the following link: http://www.cityofsacramento.org

How to Download / Install

Download and install Sacramento 311 version 3.2 on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: com.sac311, download Sacramento 311.apk

All Application Badges

Free
downl.
Android
2.2+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
Version 3.2
Updated back end integration to include mobile version support, updated listed version number, recycle reminders, and included multiple bug fixes
Version 3.1
Updated to support OSC integration, home screen update functionality, removed in-app recycle reminders, added home number vs cell attribute, and various updates to text elements.
Version 3.0c
Updated Water Use Complaints issue type.
Version 3.0b
Reworked description generating code, refactored numerous classes, fixed typos.
More downloads  Sacramento 311 reached 10 000 - 50 000 downloads
Version update Sacramento 311 was updated to version 3.2
Version update Sacramento 311 was updated to version 3.0c
Version update Sacramento 311 was updated to version 3.0a

What are users saying about Sacramento 311

D70%
by D####:

The app doesn't seem to connect to the system the city uses. Requests get no responses and calling 311 they are not able to confirm anything about requests from app. The UI is not user friendly and is outdated.

D70%
by D####:

Downloaded to address a traffic issue of vehicles failing to stop at location near my residence. There is no option in service request. Only a referral Web address. THEN I attempted to add name and number to app for text alerts like BOIL orders like we had a few months ago and all it will allow is to collect data for reminders when to put my garbage out! This app is garbage and a waste of taxpayer money on a feel good project. Someone needs to improve this so it actually helps the citizens!

R70%
by R####:

Tried multiple times submitting photos and issues. The app doesn't connect to any city services. Worthless waste of time and money.

D70%
by D####:

Piece of s*it. Does not work AT ALL. Waste of time and taxpayer money to create this thing.

D70%
by D####:

B.S. app. I reported an illegal dumping and got an email starting it would be taken care of within 7 days. Nothing happened & it's been 2 weeks and counting.

N70%
by N####:

I try to put in my own address and it just kept giving me error like it doesn't even exist in sacramento. I also try using the map guide for pin point but that pin thing suck it wouldn't even let me move the pin around to the street that I want. It would just remain stuck if I let go of the pin.

D70%
by D####:

Why does it need access to speaker/camera, and my photos and files? I dont see a need wont download till you guys get rid of that

D70%
by D####:

Thank you. Three street lights on our blcok, all on 25th St. between 4th Ave. and Marshall Way, have been out for several weeks. Problem with the online service is that it only gives the response for one light, not for more than one. Alan Wade 2916 25th St.

D70%
by D####:

Nice

D70%
by D####:

Great

A70%
by A####:

Great app

Q70%
by Q####:

B.S. app. I reported an illegal dumping and got an email starting it would be taken care of within 7 days. Nothing happened & it's been 2 weeks and counting.

Q70%
by Q####:

Attempted to submit a request. App hung while trying to submit. Tried multiple times. Samsung Galaxy Note 4, Android 5.1.1.

Q70%
by Q####:

I try to put in my own address and it just kept giving me error like it doesn't even exist in sacramento. I also try using the map guide for pin point but that pin thing suck it wouldn't even let me move the pin around to the street that I want. It would just remain stuck if I let go of the pin.

Q70%
by Q####:

This site is still and I mean still trying to send the submission. I would use this every day for meters that are not working if I can get it to submit. Nothing like handing out candy and taking it back

Q70%
by Q####:

Wanted to report dog left in car but address was "not in city limits "...it was in midtown. Annoying

M70%
by M####:

I try to put in my own address and it just kept giving me error like it doesn't even exist in sacramento. I also try using the map guide for pin point but that pin thing suck it wouldn't even let me move the pin around to the street that I want. It would just remain stuck if I let go of the pin.

R70%
by R####:

This site is still and I mean still trying to send the submission. I would use this every day for meters that are not working if I can get it to submit. Nothing like handing out candy and taking it back

R70%
by R####:

It keep saying temporarily unavailable what's up?

R70%
by R####:

Great

S70%
by S####:

The ability to submit a violation right on the spot is great. I used to have to take a picture, get to a computer, and search for the portal every time. This way it doesn't take a ton of time to keep our city clean! Gives me the incident number right there and an email confirmation.

S70%
by S####:

Not at all surprised. I live in the The Arbors that water the ghetto lawns nightly and the water is lucky if it touches grass, due to crap sprinklers. I've asked the leasing staff if they were aware of the terrible drought we are in and all I get is they will look into it. This app does not work at reporting this are because, although this is Sac County, this area has a sub station, therefore 311 can not work. I called the sub station that the 311 operator gave me and they were closed. Really Sacramento!

U70%
by U####:

Kept telling that my address was outside of the city limits... ridiculous, I obviously know its not

J70%
by J####:

Schoo

N70%
by N####:

Crashed every time I used it. Can't get passed address lookup.

H70%
by H####:

Don't trip on the permissions, they are mainly so you can send a service request and attach photos right from your phone... Things like that

Y70%
by Y####:

Why does it need access to speaker/camera, and my photos and files? I dont see a need wont download till you guys get rid of that

Y70%
by Y####:

Crashed every time I used it.

Y70%
by Y####:

It sure would be nice, given the amount of data that needs to be entered, if the screen would rotate so a full size keyboard can be used.

Y70%
by Y####:

New updated app runs great on nexus 7 lots of city info easy to find. Great way to request service to replace my busted garbage can

L70%
by L####:

Doesn't even work. Submitted 3 requests and got nothing in return. No email.

N70%
by N####:

The best avenue for nonemergency contact with the city of Sacramento

N70%
by N####:

Nice

P70%
by P####:

Nice app.

Z70%
by Z####:

It sure would be nice, given the amount of data that needs to be entered, if the screen would rotate so a full size keyboard can be used.

Z70%
by Z####:

I use this app all the time to report issues in my neighborhood.

Z70%
by Z####:

helpfull

D70%
by D####:

Will not download fast enough

Z70%
by Z####:

This is a great service. Now I can semd requests whenever I need to without waiting.


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Rating Distribution

RATING
3.55
70 users

5

4

3

2

1