Smart Tutor for SAMSUNG Mobile

Smart Tutor for SAMSUNG Mobile Free App

Rated 3.85/5 (25,759) —  Free Android application by Samsung Electronics Co., Ltd.

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About Smart Tutor for SAMSUNG Mobile

Description

Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.

Diagnoses can be requested for the following:
• Data transfer, backup and restore
• New features advice
• Software update check
• Account settings (Samsung/Google™/email/etc.)

How to get started
1. Download the "Smart Tutor" from Google play store and install on our Android device.
* From Galaxy S5, please download Smart Tutor via the Galaxy Essential widget
(this features may differ by region or nations.)
2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions",
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.

Benefit
• Safety & Reliable
Don't worry about exposing our private information."Smart Tutor" restricts a tech expert
from accessing applications with customer's private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock

Requirement & Note
1. "Smart Tutor" works with Android OS(Above Android 2.3.6)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support

How to Download / Install

Download and install Smart Tutor for SAMSUNG Mobile version 1.5 on your Android device!
Downloaded 50,000,000+ times, content rating: Everyone
Android package: com.rsupport.rs.activity.rsupport.aas2, download Smart Tutor for SAMSUNG Mobile.apk

All Application Badges

Free
downl.
Android
2.2+
For everyone
Android app

App History & Updates

More downloads  Smart Tutor for SAMSUNG Mobile reached 50 000 000 - 100 000 000 downloads
More downloads  Smart Tutor for SAMSUNG Mobile reached 10 000 000 - 50 000 000 downloads
Version update Smart Tutor for SAMSUNG Mobile was updated to version 1.5
More downloads  Smart Tutor for SAMSUNG Mobile reached 1 000 000 - 5 000 000 downloads

What are users saying about Smart Tutor for SAMSUNG Mobile

D70%
by D####:

Am In Kenya... but it doesn't work... It's not showing the phone number. Now am not able to call you. So there is no way I will be able to enter 6 digit code. I'm using Samsung Galaxy S5

D70%
by D####:

Absolutely beautiful. Renzo AU, thank you for saving my day.

D70%
by D####:

Worked for me. They did what i knew i shouldve did before calling. (uninstall-reinstall)

D70%
by D####:

Worst customer service by Samsung.

W70%
by W####:

I had a problem with my e mail and this app was helpful Soo Wood

D70%
by D####:

Best app by samsung solve any system problem easily with live setting manage

F70%
by F####:

Samsung j7prime me kam kyo nhi kar RHA h

N70%
by N####:

Alwayz shwn does not exist

D70%
by D####:

Haha maiun

F70%
by F####:

Doesn't work

X70%
by X####:

Samsung be very very good to me... Thank you my friends...!

D70%
by D####:

Cannot delete very unuseful application

D70%
by D####:

It's a very easy to used

C70%
by C####:

Great app from samsung

D70%
by D####:

Nyc

D70%
by D####:

Bekaaar

D70%
by D####:

Wrost

D70%
by D####:

Very nice

D70%
by D####:

Nice app

D70%
by D####:

Very useful

D70%
by D####:

Good service

I70%
by I####:

Good

D70%
by D####:

I only downloaded this for one reason. I think it is really funny and ironic that some Indian customers are complaining about having to speak with American customer service. FINALLY you have an idea of what many Americans have to put up with on a constant basis! Many USA companies outsource technical support to countries like India, and I can assure you that the customer services I have received likewise were extremely unpleasant, unprofessional and just plain sucked. So yeah, deal with it and stop complaining because it isn't going to change!

D70%
by D####:

Sampah!! Nggak guna!!

D70%
by D####:

Super App Best services Only On Samsung...

D70%
by D####:

Like it

D70%
by D####:

helps a

D70%
by D####:

Mst

D70%
by D####:

Nice app

D70%
by D####:

Good app

D70%
by D####:

Excellent

A70%
by A####:

I'm giving it a 3 because it works in giving remote access to support staff. However, it's basically like giving full admin rights remotely to someone you don't know. Not only that, but they might ask you to login to your Samsung account and while they will say they're bound by customer privacy, the fact is, that tech is seeing you type in your password with you email address. So be damn sure it's a unique password to Samsung before you do anything like that.

D70%
by D####:

I have call. Talked customer representative but he inturupted me again and again. Not hearing me properly. I have disconnected the call and try again but they didn't receive my call then. I really don't like smart tutor. In view of me smart tutor have disappointed me totally. Poor than poor service.

D70%
by D####:

Samsung abused customer datas Complained but no data restoring options Then told my problem Sk Fk Samsung My apps uninstalled they alredy told restore option available

D70%
by D####:

Worst app worst service. And to this feed baack the developer will ask to contact them on email id which is useless . Dey r all robots

D70%
by D####:

I just did you stink if you this was listening you didn't help me at all give me one around for nothing it cost me two hours of my life for nothing why do you write down I don't see you writing edit what am I doing see look

J70%
by J####:

Me install this app...open and agree... call start but always not connected. This app may be not optimised for your device... and what choose in setting select server address, my device tab2 GT P3100....i..help me

D70%
by D####:

I am not able to make call. Your contact number is having some issue. Please fix it as soon as possible

D70%
by D####:

The consultant erased all my files and did not record the call, I therefore have no recourse!!

D70%
by D####:

Wasted another hour with support. The usb will only charge the phone, can't transfer photos.


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Rating Distribution

RATING
3.95
25,759 users

5

4

3

2

1