About Rapport 24/7
Rapport 24/7’s App is simply the easiest way to Collect In-The-Moment Video Testimonials and Reviews which are saved to your account on our cloud servers for you to access 24/7. If you’re an Agency looking for an effective suite of tools to manage a client’s Reputation or if you’re a single business looking to develop Brand and Reputation, Rapport 24/7’s App gives you a one- of-a-kind simple way to collect these videos.
Asking a customer to complete a text or digital questionnaire can take up to 10 minutes of their time. With a Video Testimonial or Review it only takes a minute or two of your customer’s time, so you’ll find a much higher “Yes” response to your request. And, remember Video delivers your message in a much more engaging and influential manner. Then there’s the SEO benefits of using the Video on Social Media and on your Website. We could go on forever on this topic. The possibilities are endless!
So, if just about any business can find value in using our App, what are some examples of key business types that are generating strong results with our App. Some of the strongest uses of our App are with businesses that have multiple Sales Agents, Field Service Agents, Public Speakers, Presentation and Event Organizers and Convention Organizers. Let’s use a automobile dealership as an example.
All businesses can find value in using our App. Below are examples of key business types that can generate strong business results with use of our App:
• Digital Agencies of all types
• Multiple Sales Agents or Field Service Agents
• Public Speakers
• Presentation and Event Organizers • Convention Organizers
Let’s use an automobile dealership as an example:
In today’s automotive sales environment a tablet or iPad are used to document customer interaction from initial introduction to the point of delivering the purchased vehicle. With the Rapport 24/7 App, each salesperson receives their own “login and password” for accountability purposes. Given this, management can incentivize the collection of Video Testimonial by creating competitive monthly campaigns and offering prizes to individuals that meet certain Video collection goals. If the sales team is large enough, a dealership can run both individual and team-group campaigns. Give the team(s) a strong reason to participate and you’ll be amazed at the response.
Now, what does a business do with all of these videos? The answer is simple, share to social media and share on the company’s website. Now, add additional incentives to the customers that have purchased a vehicles, asking them to share the Videos on their social media and you’ve created a marketing powerhouse that can reach hundreds (even thousands) of additional potential customers.
We’d be happy to discuss the many innovative ways Rapport 24/7 is being used and share client success stories with you. Let us know if you have any question; direct your questions to CustomerCare@rapport247.com.
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