My Croydon

App has been eating up my data in the background without my knowledge and has used 650mb of data over about 5 days. There's something clearly not working right in the app and it needs fixing. Will be uninstalling until fixed.

App does not allow reporting of issues south of Purley yet within jurisdiction of croydon council.

App itself is OK, however it's pointless using it as no-one at Croydon council follows up your complaint. Used several times, each time I have had to report same issue with a phone call.

The updated App now works as intended, smooth and ask reports properly recoded. I'd wish I can report something without having to add a photo especially when something is to be reported I've seen in passing by.

I am in London when trying report something says app can now be use in London only....! Can't report anything!

I tried to report a problem with the road in front of my house. It asks to locate the problem on the map but then gives message that location must be in London and does not allow it to go further.

Won't progress from description as keyboard sticks. On only occasion it got to location stage, it says I'm not in London so won't report. Same on partners phone. Worked fine on iphone before, but this version doesn't work at all.

You cant report repairs

Why does it need to have access to my microphone amongst other things. I don't trust the council enough with this level of access to my personal details / life not to abuse it.

Map doesn't work tried reporting something and it said I was 3 miles away

To report fly-tipping you HAVE to upload a photo, otherwise it won't let you go to the next step

The app constantly crashes. When you try to add a photo it freezes and exits out of the app. I've given up.

Doesn't upload pictures and no way of actually sending the report

Crashes often and the map doesn't work.

No report rubbish

Keyboard covers the buttons on the report it page - stopping you from reporting anything.

Unusable.

Crashes every time I try to file a report.

Crashes at start-up. This problem disappears when uninstalling and then reinstalling the App. Please fix the report page as none of my reports are shown. I'd prefer if I can report something without having to add a photo especially when something is to be reported I've seen in passing by.

Unable to upload photos or send reports.

Can't add a picture and can't report stuff without one.

Never works. Keep uninstalling and reinstalling.

Attempting to report a problem gives no feedback that it has been successfully reported and doors not appear in reports history. Also app keeps crashing.

At least before I could mostly use it, now it just crashes straight away.

This app just doesn't work. Unable to load photos

No 'send' or 'submit' button on reports page. Makes the whole thing a bit useless.

Can't add a photo and can't report something without a photo.

Borders on being useless

Won't select location outside of London. Map floats into London area this is just a complete failure good concept but pointless do they even read any of the reports

Faults reported in relation to reporting fly tipping to council, which are ignored. So much for Labour.

What's the point, this app needs big improvements

Does not submit any reports any more. Great way for the Council to get away with taking no action.

Sent a report of an abandoned vehicle, was simple to do. Would be nice to receive feedback when a report is being dealt with...

It's reccomended on the Croydon Councils website but it does not work properly. Fab idea...good set up but fails at every stage. It either takes a picture then breaks down or you enter your name and it breaks down. Shame really.

Had problems with the previous version as it suddenly stopped showing my reports. The next update refused to allow me to register my details. Now the most recent update allows me to register but crashes and locks up every time I use it. And it still doesn't show my report history. It's worse than ever and I'm furious that Croydon Council are spending my Council Tax on this pile of rubbish. Get the developer to sort it out or get rid of it and get a competent developer to design an app that works.

It appears to upload pictures and send your report. However there is no way of checking that it actually gets to the council. Also, there is no reporting or reply/comment or action taken or to be taken. Are we waisting our time using this App?

Won't go past the upload photo page.

This app does not accept a photo from the gallery on my phone so it won't let submit the report.

At least before I could mostly use it, now it just crashes straight away.

Can't upload pictures so pointless