red24Global Assist

The red24GlobalAssist app is a vital tool for safety-conscious travellers. Should a situation occur that necessitates help or assistance, the red24GlobalAssist app is there to provide that backing to individuals. Supported by a number of features, the primary function is an SOS button that, when pressed, will send out an emergency notification to a crisis support team. The app is paired with a monitoring dashboard, which picks up the signal and alerts relevant parties. This can be a corporate security team or red24’s Crisis Response Management (CRM) Centre, which operates 24 hours a day, seven days a week and 365 days a year.

When the SOS button is initiated, various streams of data, including the user’s exact location, are immediately delivered to the crisis support team. The app will then continue to send updated data at set intervals. Pre-approved procedures can then be initiated to resolve the concern, or in a worse-case scenario, the data can be used to assist responders.

Key features of the red24GlobalAssist app include:

-An SOS button that can be used globally in an emergency.
-Geolocation of the user.
-A contact list of important numbers that can be called from within the app.
-A digital ‘check-in’ facility that can be monitored via the operational dashboard.

Please note that you need to be a red24 client to utilise this app.

NB. This app is not suitable for tablets, Android TV and Android Wear.