Raley's

Tried this app because the Raley's website is such a pain to go to Everytime I want to shop, but this app does NOT make it easier. I down loaded it for about 5 minutes, and not only is the app incredibly slow it slowed down my whole phone. Between the rising prices and lack of coupons, Raley's is falling on my list of shopping options. Had to uninstall, Raley's you can do better!

This app is very cumbersome and restrictive in its presentation. In addition it doesn't easily allow for the creation of a shopping list. There are some good ideas that have been included, like amount selection in the meat section, but it isnt well executed and it just adds to how cumbersome the app is.

Says "Old" app. When you open it it gives you a pop up saying it is the old app and to update hit the update button. When you do it brings you back to the "old" app. The app itself is pure garbage. Hope they didn't pay much to the developer.

Your overpriced store needs to take notice Raley's. I've stopped shopping with you because your rewards app is a joke. It's bulky, cumbersome, NOT shopper friendly and is so frustrating, I don't even bother. I can pull up my Safeway rewards on my phone on the way to the store while my husband drives, click click click deals from all products, have them all ready for me in a nice list that I can check off while I shop. I went to Raley's to try your system and many of the deals were comparable to SW, but they were virtually inaccessible due to your clunky app. So, $250 of my grocery budget went to Safeway today and I'll be cutting up my Something Extra card. Bye Felicia.

Too many errors. Does not let me modify an order and now when I try to log back in after cancelling so I can resubmit I'm locked out of my account.

App is hard to navigate. Very outdated compared to Walgreen's/Safeway, etc.

Needs update asap! It sucks, so many glitches alway reloading and it takes forever, logs me out every time .. please fix!!!!

Kept re-adding items and changed prices.

Great app, but it is sooooo slow and there are so many glitches

It doesn't list my accepted offers anymore. Not useful when shopping. After seeing the other reviews, this has been an issue for quite a while. It's only targeted for e cart. I prefer walking into the store and picking out my own groceries.

I'll be uninstalling because it won't let me access unless I choose a store. I try choosing a store and my local Raley's isn't listed. Plus I forgot my password and when I asked to reset I never got the email. The app is useless.

This app USED to work great. NOW it DOESN'T WORK FOR BEANS! Safeway has a FABULOUS APP and I'm going to shop there now.

Won't let me access my Something Extra offers, the only reason I login. So useless.

I have Nob Hill in my area and it worked perfectly. Even paid with though the app

Every store should have a Scan & Go app.

App was finally working well until the latest update and new look. Now every time I go in I have to re-select my preferred store and the app tells me I have no available offers. I have to access my Something Extra account on the website to load offers which defeats the purpose of the app, and I can't even see which offers are already loaded on my account through the app. App seems to only be geared towards online shopping now with no regard to Something Extra.

Why is there no quick, easy way to add my special offers to my cart? And why does my cart only show some of my choices?

First I had to log in each time to select my store. Now it goes straight to "Select Store" but can't find my local store. There's no way to exit it without closing the app. I guess it's back to paper ads.

I'll be uninstalling because it won't let me access unless I choose a store. I try choosing a store and my local Raley's isn't listed. Plus I forgot my password and when I asked to reset I never got the email. The app is useless.

My Raleys store that has been around for 30 years is no longer listed, in fact it is wiring stores in Walnut Creek, Antioch, Oakley, and Brentwood as far as I'm can tell.

It asks me to pick my store, but when I put in my location it can not find my store. No other options.

No "Something Extra", limited options on choosing my Bel Air store, a real disappointment.

My Belair store is no longer showing up!!! Rush river..

After the most recent update, the app no longer shows available offers yet if i log in thru the website it does

It seems like they updated the app since I last downloaded it about a year ago. So far the only problem I see is that the "Offers" on the app is only showing 6 offers (3 Raley's items, 3 name brand items) whereas if I log into my account online I have probably 50+ offers I've added to my card. This probably should be fixed because if I'm in the grocery store I want to use the app and not have to log in through the browser on my phone.

Trying again

I use this app to help shopping in the store. It is VERY difficult to find the "Something Extra" coupon offers I have accepted. Even on the older version, if I did find the accepted coupons, my account does not match up with the coupons that I have loaded and can see on the Desktop Computer version. Again, I use this to help shop IN the store. Yet this new app is set up more for shopping online and picking up your order or having it delivered. I WILL DO THIS ON MY HOME COMPUTER, NOT MY PHONE APP! I want a better in store shopping experience.

It doesn't let me view my accepted offers. Matter of fact, there is NO option for accepted offers. I'm pretty sure I accepted my monthly employee discount, but certainly I am unable to find it. It's okay to upgrade because change comes everyday, but sometimes you just have to let well enough alone. This change may seem easy to yall, but to those of us in the REAL world, "if it ain't broke, don't fix it"! I'm not even sure if yall read these reviews or not, but yall need to. Makes me think, "do they care"!

I used to love the simplicity of the something extra app. But now its overly complicated. I don't like the fact that when you accept your offers they go away and you can no longer see your accepted offers. And every time I open it I'm logged out and have to re log in.

Where did all my stuff go? My accepted offers are gone, it seems like it is just made for delivery or ecart. It's MUCH harder to find stuff. It also didn't keep most of my info. I had to reenter my personal info. Upgrades are supposed to make it easier not harder.

The new updated app really sucks. I am unable to see my offers after I accept them....which I used to refer to all the time once in the store....hence saving money. Now, I have to go on the computer and write it all down....ugh. Who's idea was it to change the app? It's horrible!!! And why do I have to login every time? Didn't have to do that before. Please change back to the old version!!

My home store is not listed just went to grab a few things and my accepted offers were not linked. But they show they were "clipped". Is this because my home store isn't set? Very disappointing. How do I claim my rewards then?

Not very happy about the update. I use the app to remind me of offers I accepted. Now I can't even find them. And how many points do I have...can't find that either? Two thumbs down.

The new updated version of the Nob Hill, now Raleys app is awful. I can't find my local store. When I first signed in I had to change my password. I changed my password and logged in, a day later it didn't save me and it doesn't recognize my password. I'm so frustrated. I cannot accept offers from my email it leads to an error page. Really, really, really disappointed. Please fix ASAP!

The updated app is useless to me. Where are my accepted offers? I'm not the only person asking this question. Why no response from customer service? I'll shop elsewhere until someone can tell me where my accepted offers are and why I have to keep logging in so much.

Despite the poor reviews I downloaded the app anyways. Less than 10 minutes later I've uninstalled it; gives me an error when I try to log in to my account and it doesn't display my Raley's store. If I could give this rating a zero I would!

What the hell did you do Raley's? This update sucks.I'm an employee of Nob Hill.Give us our own app back. We don't need your version. Ours was just fine. And it worked well.

The original app was perfect. You could find everything easily. Now you have to log in every time, getting to your clipped offers is ridiculous, and half the time it does not even load. They took a simple app and over complicated it. I'm very tech savvy and find this app update useless.

This app is horrible. You have to constantly re-login... It is really hard to navigate and find stuff. There website is much better and easier to use and find stuff which is not saying much. They really should look at the Safeway app. Now there's a well done app.