TappCar

Not very happy booked a ride and at the appointed time app said it was unable to process?! Seriously I need the app to work to get me to the airport and it failed. I guess I won't ever leave uber.

Always says no drivers doesn't matter the location

Have never used TappCar. Called to see if I could book a ride for my son. The guy was hard to understand and when I asked if I could book a car for him. He just said "just make sure the driver gets paid". Not friendly service for a new customer!

Just use uber the drivers not hood compared to them

very Nice service

The service is getting worse. I was waiting for the driver to arrive and it took a long time for him to come to pick up. I was very late for my appointment!

As of March 2017 Calgary Tappcar is out of business DO NOT BOOK

Awful Service! Made a reservation for a ride to the airport which was confirmed. When it came time for my ride no car showed up. After many attempts to contact them finally found a live person, apparently there were no cars available at that time. So why was my reservation confirmed?!? Totally unreliable service.

Sometimes the app works great and I get a ride booked right away. Sometimes it continually fails to find a driver, or they confirm the ride but it fails 5-10 minutes later and I'm no longer booked. Definitely still feels like some bugs to work out of the system.

I had 2 occasions where I had to get out of the car because the driver didn't have a debit machine for my preferred method of payment. Both instances the driver had forgotten the machine at home. I was then charged a no show fee.

Being using the app for a while and to be honest it's just as good as Uber or better. The app is easy to use and drivers are good. Only thing is the apps interface could be better. But overall its a good alternative to taxis and it's home grown! #yeg

I never have trouble with the app and the service in YEG has always been good. I still prefer Uber.

Your app won't let me type in an address so guess I won't be using the service. Says no Internet connection yet here I am successfully posting on an online comment section.

Used TappCar a few times, the app is not that good yet and the back end customer service is terrible! First time used, I got a driver who did not know his way around even can't get to YYC terminal and after 3 tries he was arrived but then almost a big accident was happen from the trip from airport to my place. Tried again on Oct 6/16: Now they WILL NOT pick you up on the arrival level at YYC but ONLY at door 1 on departure level, so be aware that if you arrive at door 10 then you MUST drag your bag down to departure at the door 1 very far north of YYC. Beside that, they have added $6.00 more on top of their regular fare for airport pick up. Come on TappCar! give your customers a single good reason why we should use TappCar.

Be weary if you need to rely on Tapp Car for something. In my case, I had to get to airport, and I used the the app to make a booking the night before. At my scheduled time, no car showed up, and my reservation call was simply put on hold. This, despite the fact that were one or two drivers that were ~20 minutes away... I guess they didn't want to go out of their way to get me. Thanks for being no different than a cab company, Tapp Car,... I don't even know the difference any more.

Cheaper than the competition. Keep up the good work.

Quoted $17 on their "fare estimator" and ended up being charged $37. In addition, I found out that it's owned by Katz, who is a colossal d-bag and won't get a dime from me.

Prices are ridiculous

Tappcar is good, You won't have a problem. I don't own a car so I take cabs and ride share apps often, From my experience Tappcar is reliable, clean and safe. I like that Tappcar accepts cash. I would like to suggest that you accept PayPal. I understand there are probably reasons why you don't, But I would use Tappcar more often if you did take PayPal.

Your drivers are really slow to respond. If they aren't with their cars why do the get assigned the trip? I'm getting sick of having to message the driver to get moving.

I've tried this three times now with very little success. Not only do the drivers not know where they are going, GPS seems to be a completely foreign concept to them. When I phone and spoke to someone the issue seemed to be passed over and not cared about.

An $18 standard ride with Uber costs on average $27 - $32 with TappCar. That is, if the driver doesn't waste your paying time looking up your address despite already entering it in the app. Tonight my driver did that, then after opening up a third party navigation app, went the OPPOSITE direction he was told to & instead of turning around, looped around the long way. Then, on top of that, he filled up gas while on my trip home. My ride home cost $20 more tonight than it did with Uber!

I requested a car from them, and received a notification that they were on their way. Half hour later no show, so i request another, and it happened again. Ended up not getting a cab for 2 hours. Not worth it.

Your drivers are really slow to respond. If they aren't with their cars why do the get assigned the trip? I'm getting sick of having to message the driver to get moving.

Installed, can't get a car as the app REQUIRES a credit card to continue, even though it accepts cash. Then it locks up at the phone number, cannot exit the app. Uninstalled. Useless for this customer.

Estimated amount is always about 25% cheaper than what you end up being charged. Same as a cab.... Drivers expect tips. Drivers start 'meter' as soon as you sit in the car and fumble with Google maps for 5 minutes prior to starting to drive. No uber.

Can't even sign up, keeps telling me sms code was sent and I've tried 3 different numbers but have received nothing on either. Waste of space

This is not UBER, don't fool yourself. Estimates are lies, slow, they'll cancel on you. The worst.

I've taken it 3x and so far so good. My very first experience wasn't a good one because the driver took 20 minutes. I ended up cancelling and getting a cab. After leaving negative feedback on their fb page, I received an email asking questions, then they gave me 3-25% off promo codes. Thats good customer service! The driver I had today was so friendly and had such a clean car! He was dressed in a suit! So now I'm liking it.

I got tired of cabs. Tried tappcar and could actually have a amazing conversation with the Gerard (the driver) very happy never again going to take co-op taxi or yellow cab ever again.

İts a new company, as i talked couple drivers people judge too fast. When they get a call the car was sitting an hour and they just need a 60 sec for oilturn in the engine than move. People they dont understand that. And some albertans are so enthustiastic to pay their money out of country. (for uber) u dont have to pay surge charge. Little cheaper than taxi pricey than uber. Uber owned toronto and when i was in toronto i nevet got an uber less than 5x. good service

Terrible service. Drivers are very slow, you can watch them sit in the same spot for 5 minutes before they actually start to come to your location. Drivers often don't know where they are going but refuse to use google maps for navigation and are unaware they have a gps function through their driver app.

If you started to forget why you hated cabs... This will refresh your memory.

I love this app and this service. App is simple and service is cheaper than a cab!

It make me easily when need a car, perfect app!

Why is there no fair estimate option?

First driver never showed. You wouldn't know it from the info in the app. Second driver was good. Overall app design clunky.

I used tappcar for my first time over the weekend and to put my thoughts into perspective I took them from the local pub to my house (6 minute drive max) and it cost me $15.90. On average, Uber was $8-$11 and cabs were $9-$13 depending on the time it took. They could also have taken a rating idea on their app from google or uber and used stars or 1-5. Instead you can rate their drivers a thumbs up or thumbs down, there is no in between. They're like a glorified taxi. App deleted. Uber-1 Tappcar-0

More expensive, longer wait times. This company is going nowhere. I look forward to the return of Uber, it is superior to this in every way.

Not sure what Mayor Iveson hopes to accomplish with this. It's like Uber without all the things that make Uber good.