Wink - Smart Home

Needs the ability to close a Chamberlain garage door opener via a robot. For example, IF the door is left open for more than an hour over night THEN it should close itself.

I really do want to like this app but things just don't seem to be working properly. For example, it often shows Hue lights as being on when they are in fact off. I can live with a bit of latency when performing lights on/off with this app but when it doesn't know whether a light is actually on or off, then it's useless.

Update 5/16/17: new version, can't even login. Password reset page is buggy, but after successfully resetting... still can't login. Wink is clearly not for anyone who might lose internet connectivity:( I hear they are hiring programmers. Minimum requirement: never used a computer before. Original: Beyond buggy to unusable. From amateur handling of timeouts to dead end pages that require you to choose "try again" or "get help", no cancel or back option... After adding a light you have to cancel to get to the previous page and move forward. Added a light that didn't work, then refused to let me remove or rename it. Then when I tried to add another light it simply added more ghosts. "Unable to communicate with server" .. what server? The hub? Or is it unnecessarily going to the internet first rather than working through the hub and syncing the net later?

Not interested in ads on a product I've purchased. I'll go elsewhere for home automation.

Nope, finally got WiFi and it won't work, I've tried several times and all I get is :failed to connect, I'll be doing the smarter thing on my next air conditioner and getting one with a good old fashion reliable remote, and pay 100 dollars less because of it

Works really well. A great value. Can do some really amazing home automaton for the cost.

Works as intended, little quirks here and there nothing bad. I wish the hubs had web management and not just the app

Makes life a lot easier - especially since my wife and I are walking challenged. My wife because of advanced breast cancer and me because too active in Army for 12 years - to include Vietnam. So thank you wink.

this app has improved with time. the keep adding items and features. great eco system

I have a first gen hub, this team has done a great job still supporting it, used mainly to control GE lights, almost flawless funtionality, Alexa and Google Assistant work great.

Just awful. Wink should get out of the SmartHome game. Utterly broken garbage. They're just cheap swindlers and cons.

After latest hub update, widgets no longer work. Yay!

One of the best investments I made to my house

Works one week the next takes minutes for lights to turn off. Then seems fine only to not work properly again. Is it the hub, app, Android, who knows.

As of one of the last update the apk freezes causing me to exit put and go back in to be able to use it

At long last it works with my phone using google assistant! Hooray

I don't want your fking ads. Should be adjustable as to more icons on screen, adjusting screen size, rotatable color of icons. App is still a long way from being user friendly.

Crash happy.won't let me pass log in screen for more than a second

It takes too much time show the actual status of devices.

Good Support. Shortcut are great on Android Wear. Very easy to Setup on Google Home

I love the Hub I had the genie plugged in for about 3 years and never had a problem with it awesome

Just ok because of lack of a proper tablet app. At times the app or hub is sluggish which makes it hard to control lights when I need to. But now that I've built my smart home I can't live without it.

It turns on/off my lights but really sluggish with Wink 2 hub. It can take up to 30 seconds for my lights to respond. Kind of sucks when you need the lights on immediately. Latest updates have resolved the above issue. Works well now.

The app is clean and intuitive and usually works well. I often feel limited by a lack of advanced configuration options. I can't for instance have a light turn on with a robot and then automatically turn off after 5 minutes without another robot, which will also mean that if I turn the light on manually, it will still turn off after 5 minutes unless I disable that robot. Little things like that get really irksome after some time. I also feel limited by device selection at times though the selection is improving. We still need more sensor options. I'm very happy that Wink decided to make the Home Sitter and Moonlight features free. Sure, we can set robots and schedules for those, but these make Wink much more user friendly and valuable in my opinion.

It seems the battery drain issue with Schlage lock finally got fixed. The latest firmware also responds much quicker to app control tha it did before.

New moonlight feature is pointless. Schedules is much more flexible. I have been using that feature for exactly what moonlight does but with VERY limited choices compared to a schedule.

Winkcustomer service is excellent. Helped me trouble shoot my Go Control sensors. The app is very streamlined and easy to use.

Robin G. Another seamless update and lots of new products & features !! A definite Wink Win !

Brings all the best products together.

Proving to be a great addition to my home theater system everything operates as it should without fail love the way it integrates with Alexa for voice control

grate app a most have

Spectacular stuff! Great update

5/17: wink hub lost connection on 5/16 and won't auto reconnect to wifo. Can't get the hub to reconnect to WiFi in the app as it fail to connect to wink hub's wifi and to get it update. Removed the hub from the app and added the hub back just fine but when you try to add the lights back...it keep saying the hub needs update. Click on the learn more about update and It just show a blank page....

Update - replaced the original wink hub with the wink hub 2 trying to see if it will improve response time. I have it connected using the ethernet cable and there's still a considerable delay between selecting an action and the app making the connected device perform the action. At this point I think the issue is with the app because voice command from Alexa works with no delays. If wink can't make the app perform fastet I might start looking for a different system. Original post - Don't know what happened. I've been using the app for a couple of years now to control a couple of power genius strips. Added my nest to it and everything was working fine. About a month ago I notice that the app started to lag when opening. Now it's to the point that I have to wait up to 5 minutes before the app responde. Hopefully a near future update well fix that.

Randomly the app will stop responding to touch input, but the rest of my phone is fine. Requires me killing it via Recents panel and reopening. Then it works again for a while. Seems to happen more often if I leave it open and the phone goes to sleep. The other problem I noticed is I tell it to do something and sometimes nothing happens. If gets confused and thinks a light is off when it's not. But in contrast, iHome and TCP apps work completely fine. This tells me there's something screwy with the Wink ap.

Great app and wink system. Been using for a couple of years without issue. Today wanted to update app to V6.0 as indicated by an email I received regarding Home sitter functionality in 6.0. Android app store provides only V 5.8.1.2. Can you please look into it. Thanks

Can you PLEASE make it obey system rotation settings? Drives me insane. Also congrats on making the consistency of it working with my Aros much better.

Technically speaking, Wink works great for me, but the UX of this app is truly terrible. It doesn't follow Android design guidelines or any common conventions (semantics, placement of elements, navigational controls). Stuff is hard to get to (why is scheduling separate from robots?), can't be organized by room, the Android back button rudely exits you from the app, slider controls are hard to set to a specific value and don't show percentage values. I can't pick a fireplace icon for my switch, but some reason there are tons of seasonal useless icons (reindeer, really?). IoT is only as good as the UX supporting it. This is one of these areas where you want a bespoke iOS and Android experience and not the lowest common denominator.

There's something not right with the latest fw update! Now the wink hub take a long time to communicate with the device at the very first attempt when I first startup to use the wink application. It was not like that from previous fw. Can someone please fix it?

After a few hiccups initially, I have really had good experience both with responsiveness from the company, and with the app and hardware overall. I knew this was partially a DIY system at the outset, and expected there to be some wrinkles, which there were. It doesn't to everything that I want it to yet, but I plan to keep supporting in hopes that my dream list comes true: 1. Wider device support (more devices - maybe there aren't enough hardware makers out there yet) 2. Ability to integrate hardware 'remotes' to execute 'presets' - for example, a switch I could install on my wall to create a 'scene' of presets with lights, etc. 3. Better visibility into battery life of deadbolts (Kwikset, for example - notifications to change batteries would be nice) 4. I will think of some more! Keep up the great work! Oh yeah - pet peeve: Every time I connect a new light, I get the "here's how to use your lights!" for the next 10 times I open the app. I know this already. Stop telling me how to use my lights!