Call Center Calc for Android

About Call Center Calc

This app will help call center managers to perform on-the-fly staffing related calculations. Currently there are 7 types of calculators in 14 languages. The app uses Erlang formula to perform the following staffing related calculations:
· Agent Count (Staff)
· Average delay
· Service level
· Agent occupancy
· Number of trunks
· Blockage probability

All Application Badges

Free
downl.

Android app

App History & Updates

More downloads Call Center Calc reached 1 000 - 5 000 downloads Mar 15, 2017

More downloads Call Center Calc reached 100 - 500 downloads Jul 17, 2015

What are users saying about Call Center Calc

R70%
23/Apr/2016 by R####:

Please share agent calculation formula

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Rating Distribution

RATING

5.05

4 users

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