Hanscom FCU Mobile Access

Good app. Fingerprint recognition often freezes the app the first time I try, if I exit and try again it works. A mobile-friendly branch/ATM locator is needed, the version from the website is terrible on mobile devices.

Its a great way to make your financial moves easier.

I like it

App is great for what it is. Only issue I have is every time I go to log in I have to obtain a security code even though I have already registered my device numerous times. This needs to be addressed because I don't always have immediate access to my email. Quite annoying and not user friendly.

This app is a joke. It reminds me of the 1990's. Get with it Hanscom. Unfortunately mobile is not a priority here and for that reason I'm switching banks after over 10 years.

App sucks!

Very convenient app and easy to use

At least they have an app, but most other Bank apps are way better. Seems like its really just a portal app to load website content. The "Find locations" page is terrible. It always starts in NYC but I live in Boston, it cannot use the GPS to find near me, I have to know a close street address or zip, it has to rebuild the icons every time you move the map, the expanded info from the map icon info for specific locations is bigger than the map window so you cannot read it. That really is a bad experience.

This app is garbage!! It's very slow and un responsive. Something needs to be done about this if Hanscom wants to continue to promote "mobile banking".

Not terrible, but could be a lot better. Branch/ATM locator was much better when it was the iOS-style app, the new one takes a long time to load and is very cumbersome, plus you have to log in to get to that screen. Easier to just use the website.

After update, I can no longer login, the sending of the security code also does not work. Would also be nice to be able to login using a password manager such as dashlane or one pass. Better testing is needed before pushing out updates.

Can't use bill pay after update. Was told my device is too old? Ummmm..OK. Worked fine before update. Fix it!

The app won't open and it won't even let me reset my password ... Can you please make this functional again

Samsung G3 Cannot transfer money and bill pay does not work!!! Please fix it.

This app is great in my phone, much better than the old one. Thanks hanscom to step up in the game.

Can't do online transfers withb last update. Login takes at least 3 or more attempts before getting in

Unable to connect after updating. Screen says to update. Back to 5 stars because of the fastest response ever from support. Nice job. Up and running again.

I updated the app and now I can not log in. Please fix app. I'm now able to log in but can not log out. Very frustrating

Always is a problem to sign in.

9 months later, still gets hung up on login screen on Droid. Hasn't been fixed yet. 7/25/14: Continues to get stuck at logon screen. You can never get any further. Please bring the old app back!

There is no advantage of using this app over a going to the hfcu site on your Web browser. It makes you put in a new access code every time, even if you select the "register device" option. This app will only take up memory on your phone.

^^^^

Been waiting some time for the check deposit feature. It requires an additional app, but definitely worth it. Thanks Hanscom.

A few fixes here and there. Such as better design and more customizable interface. Other than that it gets the job done.

Not terrible, but could be a lot better. Branch/ATM locator was much better when it was the iOS-style app, the new one takes a long time to load and is very cumbersome.

Latest version seems to work with my tablet, . Update: If you are having problems with it re-asking you for the security code and reauthentication, try uninstalling (not deleting the icon) the app and reinstalling... Looking forward to remote deposit and even a way to download statement PDFs from the app (or temporarily open them using the default PDF viewer).. Would be nice if i could see total pending transactions for the Visa from the app.. but this app does show pendings transactions which is a good thing!...

When will HFCU have mobile check deposit all other mobile banking Co have mobile check deposit

Continues to get stuck at logon screen. You can never get any further. Please bring the old app back!

Does just what it should, and the UI is ideal. Love it.

This app is a joke. It reminds me of the 1990's. Get with it Hanscom. Need to add photo deposits and beef up the server HP ASAP. I'm about to jump ship after 10 years.

it's stuck at "loading...". too bad. samsung galaxy note 3/kitkat.

Actually, the entire site is switching to what HFCU is calling "Online Access HD" - next time you login, whether it be via phone or computer, you're still going to need to create a new user ID. Regarding the app itself - nice to finally have one for HFCU. It's pretty standard, does everything I need out of a mobile banking app.

I've been waiting for the longest time that hfcu would have an app! I absolutely love it. Its really simple. I think for those who says they have trouble with this app, just doesn't know how to read the directions. Its real easy people.....just learn how to read before you make a fool out of yourselves.

This app works well for checking balances in the fly but I'd be thrilled to see a mobile version of EasyDeposit make its way into the app soon. EasyDeposit is great but being able to do it right from mobile would be even better.

Unfortunately this app doesn't work on my Dell Venue 7 running Kitkat or my Nook HD+. Sprig and Mint do run on the Dell so I can see most of my account info through them. Not a bad app on my iPod touch however

HFCU app is good but when signing out it does not allow to get out of the app sign in screen

So easy to use, love it. Finally a HFCU android app!

No complaints on the app, it does what it should. Only hoping easy deposit can be extended onto the app for quicker check deposits when a computer is not close at hand.

Could not get app to authenticate my log-in. Tried calling online tech and 35 minutes later "NOTHING". Even the tech ran out of options. Changed my password on web access and still nothing. Great bank but needs technological improvements. Hfcu needs to get with it. User friendly and ergonomic tech advancements is my suggestion.

Everytime I try to check my recent transactions app shuts down