Pure Connect

Used to work perfectly, but now constantly drops out of radio connections even though I have now upgraded to a very high speed internet connection. I'm now looking at other other suppliers for a better solution for radio streaming

Utterly useless - can't login, using the username and password that I use on the site but keeps telling me it's wrong so I can't even use the app.

Awful application. Pain in the a** to setup. Works then doesn't work. Unable to login via facebook. Setup a new account and activated my product online. Can only login to my account one time via a password reset. Second time round the password is invalid?!? Via mobile app, everytime I try to login the password or email address is incorrect. PureBS.

Now it works perfectly. At last I can get my stereo pair Jongos to work. It took two years of frustration to arrive here but it was worth the wait.

I have multiple Pure radios but can not add radio stations since the web based portal was closed. I can not log in to this app as I am expected to have a Facebook account. Why can I not just use my registered email address, I do not want to have a Facebook account thank you. Allow users to log in with there registered email!!!!!

Can't log in

Good streaming radio but sounds disappeared and no alarm.

Non sense app

I play my local music over the wifi network, much better the bluetooth

Can not login. So can not try the app

Keeps disconnecting me from my WiFi whenever I try to connect to my WiFi speaker

Textbook example of how to take a reasonable piece of hardware and hobble it with bad software.

I have an Avanti Flow - which wasn't cheap when I bought about 5 years ago. I can't connect to it now that The Lounge has gone. This app won't connect to it either Help!!!!!! I knew I should have gone for a Roberts system.

Can't login, can't connect the speaker. I bought a WiFi speaker and got a wired speaker cause can't connect. Very disappointing.

Since update doesn't work. App finds pure speakers and my nova 12 steaming device but now tells me it has no music to play so I now have to use another 3rd party app.

Has Pure Radio turned from being a web-based service to this absolute rubbish that doesn't work meaning I can no longer adjust my radio stations on my Pure Internet Radio? This is a nightmare to use and a real step backwards (or have I misunderstood). Not impressed at all!

Pure avanti flow radios sound nice but now Pure have removed the ability to add own custom streams the radio is a brick. Pure - you deserve to go bankrupt.

Not the worst app ever but getting close. So unreliable as to be virtually useless

Have Sensia & wanted to edit favourites, Apple IOS won't work now, but Pure advised use Android app, can't edit anymore by PC , now can't access & wants password to log in on Androud App. but password works on useless PC entry but not on Android App. it's like a Monty Python farce. Would not recommend, most non user friendly set up ever, very disappointing

Can't create account with this app so am currently awaiting reply from support. However, I have a Jongo 2 connected to my hi-fi and I use Bluetooth to get my cloud music to it. The device certainly beefs up an otherwise tinny digital sound. Would love to see if there's a difference on wi-fi - Jongo support: I'm waiting!!! EDIT: With help from Pure support, I am now able to log in to the app. Very happy. £20 well spent. Only minor drawback - can't play cloud music via wi-fi, but sounds good enough via Bluetooth.

I have a Pure Avanti Flow, great piece of kit - but now no way to add station or edit station lists as can't log in to Pure Connect with password despite updating it. No clear instructions of how to use app. Waste of space

Was good, but thanks to Pure, I have now lost the ability to manage my internet radio stations on my Pure internet radio. Goodbye Pure - I will never buy or recommend a product from Pure ever again? Remember - if you purchase an internet radio and the company that supplies the streams ceases to do so, then your radio probably becomes an expensive brick!

Well i have the pure jongo s3 speaker which has great audio quality but this app doesn't work at all. So guess I'm going back to Bluetooth. Maybe there is a way to jail break the speaker to work with spotify.

After signing in the app, it connects ok with Pure Connect and I can stream many radio stations. No way will connect to my network via Jongo. After spending hundreds of pounds on Pure radios I'm very disappointed. Pure radios are excellent but I will never recommend them because of both the poor website and application

Created an account but won't let me sign in . It won't show up on my wi-fi per the instructions, the troubleshooting for this doesn't work. Cannot get it to connect by bluetoth either. Very unhappy with this app and the Kongo at this point!

Huawei P9 now working, no notification but just tried again and is working perfectly. Shocked, surprised but very happy!

Has anyone got this to work long enough to do something with it before it crashes?

I have used this app for about a year now works perfectly with pure speakers cheap version of sonos easy to use .

Trying to reset password but after website shut down can't! Useless.

crap. web homepage is even worse

Wont let me sign in not sure what it can do but wont let me do anything

Looked promising but gave me a lot of weird random suggestions even after I selected my area in the menu. It really shouldn't be hard at all to find live news stations with in your area to listen to. The podcast selection seemed okay but there are other live radio apps that do a much better job than this app.

Worked great on Apple and Samsung devices with my Evoke F4 and multi-room Jongos, but still waiting for a release that works on Huawei P9. Emailed Pure and was told it was in with the developers but latest release still not supporting P9 and that was 7 months ago. Time to email them yet again I guess

I can completely understand the poor reviews here. Pure connect and their multiroom speaker devices using their jongo speakers is a poor man's Sonos. It not as straight forward to set up. But it does work! I had connection problems but once I reset my jongo devices it worked. Took me almost 2 hours to get it all working though. But it works now so I'm happy for now. I'll see if I need to fork out on a Sonos in the future I have it connected to my HTC and Hudl2 via wi-fi. Also have my PC connected via Bluetooth (so I can play from Spotify and iTunes from PC). All work well. Shame you cant stream third party apps through wi-fi on the PC. If anyone knows if there is a way I would love to know!

Tried both Nexus 7 & Hudl 2 tablets and HTC one M8 none would connect to router. Router works fine for everything else. Still absolutely awful. Tried 2 more devices and still won't connect to speaker. Speaker sounds good through Bluetooth though without this app. Should change name to Pure Won't Connect

Cannot even set up a Pure Connect account as the activation email will not come through! Unhelpful FAQ/troubleshooting advice on the Pure support site is to simply check your spam/junk folder (it isn't there!). Can't attest to how good the speaker is as I can't even use it! Don't waste your money on Pure products until they fix the simplest of issues with the app itself.

Worked great on Apple and Samsung devices with my Evoke F4 and multi-room Jongos, but still waiting for a release that works on Huawei P9. Emailed Pure and was told it was in with the developers but latest release still not supporting P9. Time to email them again I guess

I have an evoke f4. Sometimes it manages to connect, sometimes not, when it does connect it can sometimes be instant and other times can take 10+ minutes. There is no rhyme or reason as to why the variance, and yet the app will immediately show which station the evoke is playing if I use the pure connect directly from the radio. Rubbish!

Crash on Android 6, Pure knows this since a few months, but nothing happens. I have 6 different speakers and i can't use them without the app.i will now switch to Sonos,

Worked fine until moved to Huawei running Android 6 about 2 months ago, now won't open and Support acknowledged the problem and was being investigated. No further updates and as others have noted why is it fixed for Nougat release?