PaloAlto311
Free App
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About PaloAlto311
PaloAlto311 is a multi-platform solution for providing Palo Alto residents, businesses, and visitors access to a set of local government-provided services, 24-hours a day, 7 days a week. With this smartphone app, service requests such as reporting a street issue is easily submitted by completing a short description of the request. A picture of the issue can be included in order to provide additional details. The app will automatically know the issue location and will ensure that the issue is sent to the appropriate department at the City. The submitter will be able to track the request all the way through its resolution right from the phone.
All Application Badges
Free
downl.
downl.
Android
4.0.3+
4.0.3+
Bug
buster
buster
Android app
App History & Updates
What's Changed
v3.9.4:
- Improved ADA compliance
- Minor bug fixes
v3.9.3:
- Push notification improvements
- Time zone in settings
- Minor bug fixes
v3.9.1:
- Minor bug fixes
v3.9:
- Android N support
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- Zoomable full-screen images
- Performance and error handling improvements
- Bug fixes
v3.9.4:
- Improved ADA compliance
- Minor bug fixes
v3.9.3:
- Push notification improvements
- Time zone in settings
- Minor bug fixes
v3.9.1:
- Minor bug fixes
v3.9:
- Android N support
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- Zoomable full-screen images
- Performance and error handling improvements
- Bug fixes
Version update PaloAlto311 was updated to version 3.9.4
Version update PaloAlto311 was updated to version 3.8.1
More downloads PaloAlto311 reached 500 - 1 000 downloads
Version update PaloAlto311 was updated to version 3.4.1
What are users saying about PaloAlto311
J
by J####:
by J####:
The app is effective at reaching the City of Palo Alto, but still has several really annoying bugs: 1. If you enter text, and then upload a photo, the text you previously entered disappears. When you try to re-enter it, the gray text which prefills the text box doesn't disappear when you start typing 2. It isn't possible to enter a location which doesn't have a street address, such as along a bike path, or inside one of the larger city parks like Foothills or the Arastradero Preserve 3. The photos you upload showing what needs to be fixed don't seem to make it to the people who actually try to do something. As a result, they're not useful for helping city workers understand exactly what the issue is. For routine, easily described issues at a location with a street address, this app works nicely, but for anything else, it's faster and easier to call it in.
Q
by Q####:
by Q####:
Says "save to drafts" when you press Submit, should say "Request Submitted". There is no apparent way to select a new issue that's not already in the list. The login option is not visible on the first page without scrolling. 5 stars for effort.
S
by S####:
by S####:
This is what it's about
C
by C####:
by C####:
This is what it's about
by U####:
This is what it's about