Resident Portal

Resident Portal Free App

Rated 4.42/5 (1,341) —  Free Android application by Entrata, Inc

About Resident Portal

The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.

Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).

Much of the ResidentPortal app is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability.

If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!

ResidentPortal App Features:

• Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used.
• Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late.
• One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due.
• RentNotify - Sends push notifications to your device, reminding you to pay rent.
• Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes.
• Submit Maintenance Requests - Submit a maintenance request right from the app.
• Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app.
• Fingerprint Authentication - After initial setup, securely log in to the app by scanning your finger print

Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products.

How to Download / Install

Download and install Resident Portal version 4.0.12 on your Android device!
Downloaded 50,000+ times, content rating: Not rated
Android package: com.psi.residentportal, download Resident Portal.apk

All Application Badges

Good rating
Free
downl.
Android
4.2+
Bug
buster
n/a
Not
rated
Android app

App History & Updates

What's Changed
• Fixed known issues.
• Improved UI in some areas.
Version update Resident Portal was updated to version 4.0.12
More downloads  Resident Portal reached 50 000 - 100 000 downloads
Version update Resident Portal was updated to version 3.1.2
More downloads  Resident Portal reached 5 000 - 10 000 downloads

What are users saying about Resident Portal

S70%
by S####:

Does what I need it to - allowed me to pay rent quickly. The only thing is I wish it was updated with my bill, when my bill is released. This may be an issue with my leasing agency, but currently the bill is only updated on the 1st (my bill is not the same every month due to utilities). Ditch the paper bills...

M70%
by M####:

I have no issues with it. Its simple yet stylish but does that even matter? Its functional. I can wake up and have my rent paid in 3 minutes. Maybe people are having issues because they expect the app to do more than its designed for.

S70%
by S####:

Really awesome app when it comes time to pay rent. So that you don't miss a payment and get hit with late fees. Really cool and good interesting points. You can even manage messages and submit maintenance requests

S70%
by S####:

It won't let me use a credit card to pay rent. Keeps telling me it's invalid even though it is not. Tried 2 different ones woth the same result.

N70%
by N####:

Nice. Good to see we're moving into the 21st century! :-) The only thing I found lacking is that you cannot actually CLOSE the app. Once you log out, it just stays there. This is not uncommon, but it is a design flaw -- some of us don't like apps to sit there eating up resources (and in some cases, increasing the attach surface for malware) when not in use. Other than that though, very complete. I love the fingerprint option. Even though fingerprints aren't the best security, it's good enough for this sort of thing, where the money can only go one place. :-)

O70%
by O####:

I like the app. Very easy to pay bills. Unfortunately, I am unable to submit a maintenance request due to a problem with the app not allowing me to answer a required question. Hopefully they fix it...I would give them 5 stars.

A70%
by A####:

95% of the time the web data won't load when I attempt to login. Useless app. DON'T RELY ON IT

S70%
by S####:

Appreciate the reminder to pay rent and the simplicity of it. However, it had the incorrect amount due in a previous month and the app didn't allow me to edit the amount, so I had to pay online.

D70%
by D####:

Quick and easy. I hate going to the bank and getting a check or whatever to pay rent with this app if i have the money in my account it takes 2 minutes to pay rent from home super convenient!

S70%
by S####:

Simple and functional - function before fashion. Like the fingerprint authentication for quick log-in. Paying rent is quick and easy with one-time or autopay. No issues submitting maintenance requests. Would be cool if there was a community tab for advertising like: for sale - moving, need help, can pay - Cycling or jogging buddy wanted - Golf - or any other event a resident wants to advertise.

S70%
by S####:

Does the job, probably not any easier than just using the leasing office's website. Appears to have the ability to split payments, but trying to choose payment only shows option for the full amount, which sucks if you have roommates. Will continue using website until this is fixed.

S70%
by S####:

Functional but really ugly. This is clearly a lazy iOS port. The blurry backgrounds, overuse of transparency and light tones are a dead giveaway. The animations are also horrible and distracting, they don't feel natural. App really needs to be redesigned to fit the android aesthetic. Update to material design would be great. A few optional themes would be even better. But it is the fastest and easiest way to pay my rent so it's not useless just painful to the eyes.

U70%
by U####:

Easy and convenient. What else do you need. No excuse for being late with your rent with this app. one click and your done.

S70%
by S####:

Unlike others I have no problems with passwords or finding my apartment complex. And unlike other I actually love the design and color palette used. The ability to login with my fingerprint makes it hassle free. I would love for update to login with th e iris scanner on my s8

S70%
by S####:

Its good. Lets me know my late fees w/out having to call office.

R70%
by R####:

Nice app it alerts me to make sure the rent is paid on time. Cuts down log in time by online having to put in the password.

S70%
by S####:

Makes it easy for me to pay my rent, or submit maintenance request. Love it! I never have to leave my bed.

R70%
by R####:

I love it it's convenient cause I don't have to rush to get to the office to pay before they close and I don't have to call the office to make a maintenance request I cab do it all grin the portal!!! This was a great idea!!!

V70%
by V####:

I still cannot use the long, and secure password, that I use through the apartments Resident Portal link. Short passwords, were dead, years ago! Example - Your own website.

S70%
by S####:

I work after office hours,save late fees. I love paying online, I think the processing fees are to much.

S70%
by S####:

It isn't very useful if it doesn't complete your rent payment (thereby making you late when you thought you were paid up). I will try once more with June's rent. If it doesn't complete this time, then no thanks.

S70%
by S####:

From the login screen if you don't enable copy and paste I would rather no use your app

E70%
by E####:

I haven't used all the features on the app yet, but paying rent with it has been easy and reliable so far.

K70%
by K####:

Great app makes paying rent super easy no more money orders, or having to go to the main office to hand over rent.

E70%
by E####:

It would be even better with a place to be able to ask for things to be fixed that are in the compound not just the apt, like in laundry, pool area, fitness etc. Great overall app!

S70%
by S####:

Saves the headache of paying rent, making maintenance requests, looking up the office number. I can also email.

S70%
by S####:

I like the app, some different options would be nice. All new things has there bugs at first.

S70%
by S####:

Simple and effective. Even worked when my property's website was down.

S70%
by S####:

Slight difference between the ammount reveived by mail and the ammount posted online.... probably because of the water bill... it comes a month late....

Q70%
by Q####:

Easy to use and makes payments super easy to send in on time..

S70%
by S####:

This app is very convenient and makes paying rent very easy.

S70%
by S####:

Simple to use. Definitely comes in handy if you forget to drop off your rent payment after business hours.

S70%
by S####:

Its nice but it would be better if you can log in with facebook instead of entering your password each time

S70%
by S####:

It can't even find the property that I live at. Terrible waste of time

S70%
by S####:

Password portion of the login screen only allows for passwords of 22 characters or less. My password for my account is longer than this. Can't use the app until you change this.

A70%
by A####:

In my opinion this is a great app. Very stylish and easy to use. I'm glad I tried it, out it works great for me.

S70%
by S####:

Addictive game of cards that I enjoy playing. A lot of negative chat and poor sports, but easy to block those types of people.

D70%
by D####:

Can't submit maintenance request from an LG V20, one of the options is not selectable. I won't say witch one because I'm not paid to QA your software but I did submit a comment about it already.

F70%
by F####:

It won't let me sign in. What a joke!

D70%
by D####:

Does what it's supposed... pay rent quickly No complaints But payment accounts were setup online prior to finding out about app... fyi


Share The Word!


Rating Distribution

RATING
4.45
1,341 users

5

4

3

2

1