osTicket beta - free version

I hoped for a notification in the event a new ticket is formed.

Don't water your time the only thing I could do in this app was view ticket notes you can't edit or add any info and you can't see any customer details! I see now it hasn't been updated for over a year.. still though I'd give it a shot anyway...

To login must use all lower case for URL and remember to add scp. Only to view ticket text without any formatting or associated ticket services. Of little benefit.

Isn't functional, latest version of OSticket and as some others have pointed out, it won't log in no matter what you type as the URL. (And please don't patronise us with "any questions please email blahblahblah," just fix the goddamned app!)

Junk! App ain't doing nothing. All this stress just to view ticket and nothing more? Waste of space. I have uninstalled it.

Displays only ticket assigned to user ..but can't edit or comments in free version.. could not search... text and complaint ID ????

The app works well once you have been given a pointer that you need to add /scp to the end of your server URL. Gives a good summary view of the tickets but no method to interact with them. May try the pro version to see if it allows some control of the tickets.

Like lots of others all i get is "server error. Try again later" when all details are correct.

Working fine but this is a demo version and we can't reply to clients tickets. This app will be awesome if you give us permission to reply to some limited tickets daily. And after that limit one has to purchase full version.

Pointless. Read only access to plain text tickets. No actions possible. The same menu appears looking for ratings in every context. No interest in a paid product from these people.

Will upgrade my review if they fix the problem. I tested on a web browser, but it doesn't work on this app.

Not fetching tickets details. I could login but I could not access open, my tickets,closed sections. While I try throw an error.

Unable to login no matter how much you try. It show up an error.

Can't login using any combination of server url

There's no reason not to like this app for what it is. Is a way for me to view at a glace what request are still open in my osticket program

1.10 still not able to login...this app sucks.waste of time

Inaccessible. I typed my url with /scp/ at the end and nothing. FYi, I wrote you an email and I'm still waiting for your comments.

Un excelente programa, que se que se pueden ver los tickets y tener un control.

Being none is better then being incomplete (un usable )

Le hace falta ver Los ticket abierto en la barra de notificaciones

Doesn't even reach the server, never mind logging in.

Emailed the developer to ask a question and he responded quickly. Does what it says on the tin.

Cannot login No matter what /scp on the end doesn't help.

I loved the osticket. And the app works fine. I love it too. How about posting a reply? ????

This is the best help desk support app. No need to login online

Using version 1.9.12 or 1.9.14 of osTicket and the app will not login no matter what i put for the URL! I've tried every URL combination i can think of including the /scp, excluding the /scp, using just the IP address but nothing works. Looking at the HTTP server access log shows 408 errors whenever the app tries to access. If i use the Chrome browser from the same device it works fine.

Entiendo el alcance de la aplicación y considero que es simple e intuitivo. Sin embargo, les sugiero agregar la opcion de crear y comentar tickets.

Even on a free version the basic entries should be visable. Half the ticket information can't be seen.

I know its free version but atleast it should have basic features. We can't even see from which location the ticket is raised. If we have to use desktop version web login then installing this app is no use and its just waste of space

It looks like this is a view only app. I was able to login on the first try. I have been waiting very long for this app. Unfortunately, this is view only, I can't change nor add anything, no notification whatsoever. Good job, but I think I can do more by using the browser on my phone.

Keeps telling me server unavailable, try again later. Server is available and i can access it using my phone browser.

To our URL, which we use everyday. So, when you say "if demo works, then it's a problem with username or password" - hey, any browser works, from entire globe, your app DOES NOT! Fake app, should expect stealing user/pass combinations, impossible app support, wouldn't recommend to an enemy! Zero stars!!!

We aren't running os ticket on standard port and the app can't parse the port :8050 in the url. Says invalid url

Can only view tickets. No editing capabilities at all.

Cannot login, URL and credentials are correct, running 10 RC 3

Get a message! Server error, try again later

Finally, I can now login. Read only of tickets, no real features. Can't change or add to tickets. May as well just use a web browser on my phone.

Cannot login my account. Is there a support for mobile application for the app?

Le hace falta ver Los ticket abierto en la barra de notificaciones

Sólo permite visualizar información pero no la elaboración de reportes