Moves

After over an hour's country walk the app told me that I'd only walked for a minute and had transport for the rest. This despite me looking at the app periodically to check it was working. Each te I checked, it started counting again, but once home, I found that it hadn't tracked my movements at all. Really disappointed. I would recommend this to anyone. I'm a Vitality Health member too, and can't believe that they didn't pressure test the app before developing a corporate partnership with them. I feel very disalusioned to be honest.

The app works fine until phone screen turns off. Once I switch the screen back on, step recounts again from the original numer (the number shows on screen when I start the app). So basically I lose a lot of steps every time. It happens to my bf's phone too. I'm using huawei honor 7 plus. ps. Seems it happens to other users too and it's been a while yet still not fixed, which means not worth the install.

I have a SmartWatch 3 that lets you select compatible apps for fitness/activity tracking, this ain't one of them! I installed this app to collect vitality life points on my insurance policy, however it doesn't work with my watch so I either have to buy a new wrist gadget or take my phone with me for any activity (I don't want my phone in my pocket while I'm playing football and tallying up thousands of steps!) Besides, the app doesn't track my steps properly anyway! i-Fit said 12344 steps, Moves said 1207!

Actually was lookin for an app to track my runs and it works great. What really impressed me is that it knew when i went from running to walking and didn't add the two together. It split the walking/running segments and tallied them in those categories. I run around the city and stop alot due to traffic/intersections....because of that feature, i was given a very accurare measurement for the segments i ran and the segments i had to walk.

I use this a lot and even link with my Vitality for it. But it seems every update messes it up again and lately it csnt figure out I am walking. Count for the same journey can vary a lot. Overall not bad and worth having but just need to keep on top of all the bugs

I stand corrected, app with great potential but often without reason gets off and doesn't measure anything, and even when it does measure, it measures incorrect (1 km equals 500 steps!!! and I make small steps - in what world is this) SUDDENLY EVERY FEW SECS "MOVES HAS STOPPED"

Does not count all steps or puts walking as a transport. I know I usually do around 10000 steps or more just to get to work and back with this app I never achieve that much. My boyfriend used his app on his phone I used mine and we went for a walk he had 12300 steps I had slightly over 9000 even I do smaller steps. I don't like it especially I changed my very well working app to this because of vitality points.

Update 14/10/2016 with my watch 18301 steps, with moves 547. Who is going to give me my 10 vitality points? Old: I really like the app design and ui. I'm a fan of it. But it needs fixes. It loses every day part of my activity or even the entire day. This is not fun at all. I have a watch and yesterday I walked a lot, my watch and other app I have measured more than 15000 steps, Moves slighlty more than 10000. It is significantly different. Not to mention a couple of weeks ago, 4 days in a row with 0 steps.

Not accurate. Regularly treats walking as transport. Lost 900 steps the other day! Occasionally stops for around 15 minutes with no indication as to why. I'm not using power saving mode and it's vanilla Android on Nexus 6. If that bug could be fixed it would be a 4 or 5 star app. Other tracking apps I have used are more reliable. Battery usage seems good even when the app is on all day.

This app used to work fine, until the latest Android update (to Nougat). Now it tracks very poorly, never identifies when I am walking and always tags any movement as "Transport". Also, it seems that the application is not available in the list of "unmonitored apps" in the Battery Savings page. Any idea how I (or you) can fix all this?

I was a beta tester for Moves and I thought it was pretty good. When Fit came out, I ran both concurrently, then I switched altogether because I felt Fit had gotten to the point where it was good enough. I recently upgraded to the Pixel and I've found that, for whatever reason, Fit is no longer the better choice for me. I walk quickly, and oftentimes Fit registers my walk as a run. One thing I would change about Moves would be to allow users to hide the grey instruction area at the bottom of the screen

Significantly lower than other fitness trackers (For eg: When Google fit and Fitbit records 10000 steps Moves just shows 4000-5000 steps). Is this to avoid giving the Vitality points? If thats the reason then raise the bar for points but do not discard the actual physical steps.

As with a few other reviews, step count doesn't accurately count the number of steps taken. I have an app native to my Samsung Galaxy and it has always had significantly more steps counted. I've looked at the Moves count, came back later to the same count or even less. Also the continuous prompting for my GPS to be turned on is very annoying. I just want my steps tracked.

I just installed it to use with Achievmint and it didn't work right. First the app doesn't work while it's closed. When you open it or says 0 steps recorded cons back later to check. To me that means I can close the app and it will count my steps. Nope...... close it and it doesn't track anything. Also doesn't keep track of steps. If you close the app you loose all your steps and have to start over. It should be able to track steps in the background and save them like my Samsung app does. Uninstall!

This apps keep resetting the steps and i keep loosing steps daily... Example,,, start of the day 500 steps, start 40 min walk, get 4000 steps added , then get back home and open the app and all of the sudden the app refreshes to original 500 steps. It keep happening randomly all the time. The app is becomming useless. I check the steps during the walk and all is great but then at home it resets and loses my step. please fix the issue with the app.

Very annoyingly I go out for a 30 minute walk and it recognises 0 steps. It comes up as bloody Transport!!! Also there seems to be a certain time of day beyond which the app will just not record any more steps. Please, please sort it out! I have installed Google Fit as a backup but that's not infallible either.

Change of review, it was my mistake. Not sure what the calorie count on left is but if you touch steps on right it shows calories used and appears to be about right. It says that after walking 1475 steps that I have burnt 1400 calories, oh how I wish that were true. Needs some serious attention to rectify this, think I will just use as step counter for now......

I downloaded this app to sync with another fitness app I use (Pact). Moves was the only connected app I could use. It is remarkable how poorly this app does the one thing it is supposed to do. No less than 3 times during a simple walk to the grocery did the app recalibrate my steps taken, always deducting a good 100 or so steps! Right now, this app shows less than 9700 steps taken today. Google Fit shows over 12,000. While I understand that each app works separately, 2000 steps is no mere rounding error.

Horrible app. Doesn't count steps unless the app is completely open. Thank God for S Health by Samsung because it actually works and tracks my steps! I walked almost 20,000 steps last week and this app didn't account for but 900 steps. So inaccurate that it's frustrating. I will be looking for a new backup app

Totally useless! Looses track of steps, after walking for 40 mins it recorded it as transport. It regularly deletes all of your step history and resets to 0 if you open the app during an activity. It doesn't recognise cycling, records it as transport. I have this app linked to my Vitality Health Insurance to monitor activity, total waste of time! I've emailed Moves and they haven't responded.

Terrible! Ive tried to link a number of apps, (Count It, Fit Hub,) but it doesnt sync any of my data. I emailed the Moves support team last week but no response. This should link, (and reward me with benefits) to my medical insurance. I suspect its just a way for Vitality to avoid rewarding their members. Considering I pay them £20k per year for my company policy, I expected a lot more!

I got this because Achievemint doesn't communicate with SHealth. It has a nice clean interface and is simple and pleasant to use, but it constantly records at least 2k steps less than SHealth. Today it entirely failed to record a .5 mile walk I took to the library and back

Slick graphic design and a nice timeline feature. However basic step counting just isn't on par with for example S Health. Nice that it can detect Cycling, unlike the former. Needs better accuracy particularly for Vitality members who want to earn those 5 points :D

Normally the app works great but on occasion will not count steps. Such as today, I've walked over 12km but the app says only 101 steps and has no history of my day. I've probably lost about 8 days worth of counts in 2 months because of this.

I used this for the first time today. I went for a two hour bike ride in the forest. It told me I was driving for 35mins, walking for 30mons and the rest on my bike - total ride distance 3.8km. As someone else said, how is a major company like 'Vitality' collaborating with a tin pot set up like this one. Disappointed.

This used to be a good app. I don't know if it's Nougat or what. But now, it tracks very few of my steps in a day. I live in an urban seeing and walk a lot. Google Fit will show over 10,000 steps in a day, whereas Moves only shows 1,700. I have only continued to use this app so far because it syncs with Pact app. But with grossly unreliable results, it is useless.

It constantly loses at least 30% of my steps (compared with Google fit). It drains my battery (50% more than usual, at least). Sometimes the counter just resets 1000 steps lower on opening the app. I have it installed because it's the only android app usable with vitality, but would uninstall immediately otherwise.

This app goes down on its when it's actually needed. Some serious issues with GPS signals for sure. Whenever GPS is turned off/signal lost it reverse the current day data and start counting again from again. Reverse counting feature is unique. Almost 20k steps turns 0 in matter of few minutes. Developer needs to work alot on this. Useless.

Unfortunately the app does not work well at all as it does not accurately count your steps. I have 3 apps that I'm testing and the other 2 were very precise and within 5% accuracy (I tested with me counting as well) and 3% of each other however this app was out by almost 600%. I have an S7 with the latest updates. If you are relying on this app for Vitality Health points then you're out of luck.

When I first got this app, it was working perfectly. Now its not recording properly and this is totally annoying. After walking for an hour it only recorded 900 steps! I walked over an hour and it only recorded 16 minutes. The other day, I walked for about 2 hours and it recorded about 20 minutes! Useless! Frustrating! I hope something will be done and done pretty soon as I am uninstalling this app if no improvement very very soon

Since android calorie update the step count is terrible. At best 50% of competing apps. What is worse is that steps seem to be counted and then "corrected" off. When approached developer showed interest in fixing the problem but then lost interest and now ignores any messages. Sad part is the healthier providers who trust the counts from this app.

Worst app ever, it says that it runs in the background but it's a lie I seem to have to have it open before it will start tracking. I only use it because it's the only way Vitality accepts running and cycling data and I have lost count of how many points I've lost because it hasn't tracked properly, I've complained for months about it and it's never gotten any better. If you don't need it for Vitality don't get it! For running apps I'd suggest Runkeeper

Was working great, approx similar to my LG phone app, but last couple of weeks it's just not recording activity. I was walking up and down for around 12 hours today. My phone correctly reflected that as equivalent to 8.9km. Moves app recorded 69 steps! Useless if it doesn't do its main job reporting activity to my medical aid scheme to get rebates.

I thought the first two days that my steps were off vs my samsung watch because I didn't have my phone in my pocket consistently. Today I just finished a 2.5 hour hike and it says I did 22 mins total, 15 of which were cycling...um no

Rubbish rubbish rubbish. Doesn't track my steps properly. I used it to track steps for my vitality life insurance and I'm basically missing out on points. My Samsung phone has its own step counter and the difference between moves and samsung health trackers are huge. Fix your app....

Tracking of runs and rides poor. When checked against my Garmin or a simple stop watch, it randomly loses parts of your ride. If you are using Vitality you have to be very careful it has not done you out of points, time or miles! Update: After numerous problems with tracking, Moves developers do not reply to emails about faults. Lots of requests from Vitality to email them, but Vitality do not realise/care that Moves never reply to problems.

Worst app ever. There have been many occasions where it loses track of your steps, doesn't record steps, and pathway is very incorrect. The only reason why I have to keep this app around is due to a work competition and there are no other apps that can be used.

This is a frustrating waste of time. I have vitality insurance and unfortunately have to use this junk to get any of the benefits; except I don't. I ride to and from work for more than an hour a day, I'm lucky to have 0.7km logged. And this is in and around Manchester, not in the middle of nowhere. Crap.

Absolute waste of time and effort. This app simply does not work at all for Android. I could list countless of examples like other people, but i would waste more time. If you are thinking about dld this app, you have been warmed

Utter rubbish. Doesn't track steps properly. It either turns off for long periods or actually removes the steps that I've done. It regularly shows anywhere between 0% and 10% of my actual steps per day. Come on moves team. How about doing some testing and fix the bugs. Very poor.