Fleet by Postmates

Woke up deactivated. Hours later finally got their attention. They fixed my rating but I see it's discrimination. My fiance and I started together. He got alerts when his ratings dropped, even punished for being late once. But me nothing. Getting ready for work, open app and just deactivated. And the explanation makes it worse.

Despite the new "update" which was supposed to help with notification going off, but the user not being able to accept the delivery, it still does not work. I tried using it and got ZERO notifications for deliveries. So I decide to go home and stay online just in case I get one on the way home, when I finally received ONLY one delivery, the same thing happened and the app did not allow me to accept the job. This hinders my ability to accept jobs and make money. I'm a single mom, barely making enough to pay all the bills, but had to get a new car bc the one I was driving was increasingly getting dangerous to use and more expensive to fix. Postmates was one of many jobs I took on to make those car payments but ended up being the one that made me most money.... not anymore! Back at square one.

I installed this app and tells me that a delivery is available. When I go to click on it, it disappears. WHAT the hel l is that????? Come on postmates if you want people to work for you you have to fix this. I got a message to pick up a delivery. When I call the restaurant it says the restaurant is closed.

This service is great, when it wants to work, but it leaves it's workers out to dry far too often. I wish they would spring for a human contact to resolve HUMAN issues. I was deactivated for 3hours for circumstances out my control. It makes me paranoid in relying on this company when at any moment, and without discretion, I could lose my previlage. Work to do for sure...

I have also received an email that my rating is too low. I've always delivered orders as quickly as possible. Payouts are low. No incentives or bonuses. Absolutely no support. Time to go somewhere else...

Please tell programmers to change back to the older version 2 updates ago it was working fine. This one is surely tested fine with supercomputer with intel I9 octa core processors! For a cell phone is very slow! Deliveries disappear ,app freezes, and etcetc

Pretty good app, although I can't really get any deliveries anymore. Used to get up to 9 a day, now I'm lucky if I get one. Also, the support options come and go. Why can't all the options be available all the time

No problems with the app. Try my best to give the customers great service. Cant help the delays if the restaurants are busy or there is a lot of traffic. Too few deliveries.sometimes can sit in a hot spot for an hour with no deliveries.

Did not fix bug of disappearing deliveries. Only the order of how it opens, gives restaraunt name and before you can view setails its gone or withing 2 seconds of hitting accept it saya no longer available. Strange that 3 ppl mention and I also received email that my rating went down, odd never had issue in 6 months. You also state if I beleive this untrue to contact you. I would never lie but how would I even know if this rating was from 2 days ago or a week ago, how could I challenge this?

There is nothing good about Postmates or driving for postmates. I can only assume things will get worse as the gut the company in preparation for sale. Another anti-consumer employee hostile startup that only serves to provide short-term gains for the sociopaths at the top of the company.

It would be real freaking great if this app actually worked! I login with my info then get the message "your device has been registered, please log in again" over and over. Emailed support and all they can say is "sorry!" What a joke. GrubHub app works just fine tho, so thank goodness for that!!

Every update this app gets worse and worse. Laggy response to everything I do. I try and press accept when a job is available and the app just lags, then freezes and I lose the job because it took to long to respond. When I click on the map it freezes, crashes the app and restarts. What bugs are you fixing if this problem gets happening? The only response I got was to remove and re download the app. I have done it 3 times with no improvement.

There are countless of bugs on this app. You would think the developers would be more cohesive. There are various times where the app freezes as an order appears. On top of that, these hot zones are either inaccurate or Postmates algorithm of directing orders to couriers is pathetic. I sat in a hot zone for an hour and got no deliveries. A friend of mine barely entered the hot zone I was in and​ got a delivery to a place I was 200 ft away from, but I never got a notification! I left the block I was in while still in the hot zone and still didn't get any deliveries while inside hot zone boundaries

It's true the hots spot mapping is bad... And inaccurate. They also have r too many drivers! Stop advertising on Craigslist too! Because you're only gonna get Craigslist quality people and when you deliver good to an 800k home you want to be presentable not looking unprofessional and pants sagging! Do better and having balance please. For me I do this full time so I get pissed when I see other drivers because that could have been my order and KC isn't a big market!

It will be great one day. Great way to earn money however it has a major problem with connectivity. I have a spanking brand new phone and continue to have problems. Takes forever to receive a request and when i do I may lose it. I've also had to uninstall and install almost every day. When I'm on a phone call I miss requests altogether. Its almost as if it needs its own device to operate as intended.

I agree with the other reviewers on here claiming they have received orders only for them to disappear almost as soon as they get them, giving them little to no time to accept the order. This has been happening since the last two updates. I have been with Postmates for almost four months now and this has never happened. I'm not sure if this is a glitch, or Postmates is now casting a wide net to see who can accept the order first. This is becoming my more accepted theory. Its getting frustrating.

For three days now, every time I get an order it freezes, then I miss it. I got two yesterday. The first one I completed the order and when I went to send the receipt it kept looking for service, even though there was internet. I kept trying for a long time and was getting worried that I'll get a bad rating, they'll lock me for 3 hrs or drop me entirely from working with them. Finally, it connected and I was able to complete it. None of the cancel options matched this situation. My second one, I accepted it, while on my way there, it crashed and the order got canceled. This app crashes all the time, it's stressful and time consuming. The worst thing about it is we can never get in touch with them, no email, numbers nothing. It's frustrating in the middle of an order. I love working with Postmates because when everything runs smoothly, it's worth it. I'll change this rating when it improves.

Spent 2 entire days in Manhattan and didn't get a single delivery request. Is the app broken or does everyone just use Uber and GrubHub

Terrible. They have you pickup and take orders from restaurants all the time that are already closed and dont pay you for your time. Several bugs makes orders wrong all the time and people blame you as driver.

I can't go online?? My account is supposedly active. I have 12gb of space opened up on my phone, I've reinstalled the app... it won't go online.

This is what I think of Postmates in 6 hours of working on a Tuesday through the lunch to customers one was really nice and one was a real dick for a total of eight and a half dollars and unknown tips not too sure about Postmates

Please fix bugs in app. Been having alot of issues uploading receipts and getting customer info to deliver items on time and it's counting against me. This needs to be fixed asap. And where can I find the direct number to customer support when these issues occur... Just so unprofessional for us to give exceptional customer service

Not havingthe problems that everyone else is having....just need more detailed informations. And we should have access to our tips as soon as the customer submits.

I've been in an area I know to be active for several hours and have only been notified for two deliveries. BOTH OF WHICH DISAPPEARED WHEN I WENT I VIEW THEM.

I made a whopping $4.68 on a 16 mile delivery sat in line for 15 mins and i text the customer kindly and got no tip... ^^THIS WAS ON BLITS^^

App is glitchy. Numerous alerts come in at once. Lags also. I'll change rating once app is fixed.

Very dissatisfied. Been doing postmate for over a 1 year and its getting worse and worse

Why the hell is it taking so long to do my background check its been pending for over 2 weeks now. When i go to checkr it says im not even in the system.

While we're waiting for receiving jobs it goes offline by itself!

Serious that wasn't a hotspot in Brooklyn I didn't get even one job it was so complicated you know I went there to the MetroCard I didn't even get a job how does the hotspot work

Can't get jobs consistently as a walker,it's like what's the point?

Ihave been waiting for activate my account but no answer .I need help activate my prepaid card ending with 6397.

dont drive for these greedy goons lmao they're terrible

Crashes and wont let me take pictures.

No se porque me dieron baja calificación si he hecho mis entregas a tiempo

I have not been getting any rides lately, what is going on?

Great app love it

Nice job

Won't let me online

This is the first company I have ever signed up for to work with. My 3rd day and already received an alert of my rating dropping below their required mark. Like most people on here say, their rating system is stupid. It lets the customers rate us bad because we accepted the work late. Bad because we have to wait 30 minuted in line to order the food. Bad because we get $5.00 for waiting another 15 minutes to have restaurant prepare the food? I wish your minimum rating should reflect your rating here. I don't see this company getting a 4.6 or better. Losers!