POLDA JAMBI QUICK RESPONSE

POLDA JAMBI QUICK RESPONSE adalah suatu wadah/sarana yang mudah bagi masyarakat dalam menyampaikan informasi/pengaduan masyarakat yang di kemas dalam Sistem Aplikasi Teknologi Informasi Kepolisian, mampu menangani informasi/pengaduan masyarakat yang bersifat Urgent (Emmergency) dengan cepat, prosedural dan transparansi penegakan hukum di wilayah hukum Polda Jambi-Polres Jajaran dengan menampilkan Parameter waktu Proses disaat diterimanya laporan sampai dengan hadirnya Personil Polri di Tempat Kejadian Perkara (TKP).
Aplikasi Polda Jambi Quick Response Telah melalui proses upgrade sistem dengan fitur layanan informasi/pengaduan masyarakat yang dikemas dalam 1 Icon meliputi :
1. Whatsapp ( Masyarakat dapat menggunakan fasilitas Video Call, kirim foto dilengkapi deskripsi kejadian) berinteraksi langsung dengan operator pelayanan Polda Jambi Quick Response
• Whatsapp Group ataupun Nomor Telepon Pribadi para Steak Holder akan menjadi media dalam menyampaikan informasi/pengaduan masyarakat dalam meningkatkan Kamtibmas diwilayah hukum Polda Jambi/Polres Jajaran di sertai Tokoh Masyarakat dalam kendali sistem para operator dalam Layanan Polda Jambi Quick response
2. SMS Gateway Nomor 08117435959 dengan maksud masyarakat di daerah yang belum terpenuhi jaringan internet dapat memberikan informasi pengaduan yang secara bertahap akan di lakukan update sistem sampai dengan personil Polri yg bertugas di masing-masing desa ataupun kecamatan (Bhabin kamtibmas)
3. Call Centre 0741 34406 (Hunting), Nomor Penting Polda Jambi yang terhubung langsung dengan Polres Jajaran serta lintas instansi yang terpusat dalam 1 Ruangan Commond Centre Polda Jambi
4. Facebook Polda Jambi Quick Response dapat digunakan juga sebagai media menyampaikan informasi/pengaduan guna menjaga keamanan dan ketertiban masyarakat

SIFAT DARI APLIKASI POLDA JAMBI QUICK RESPONSE
1) Aplikasi Layanan yang dipusatkan di Commond Centre Polda Jambi, dapat diakses oleh masyarakat segenap lapisan masyarakat sehingga mudah dalam menyampaikan informasi/pengaduan kepada Polri.
2) Masyarakat Terhubung secara langsung ke Call Centre Pusat (Commond Centre Polda Jambi) dengan cara memilih sesuai layanan ataupun media yang akan dipilih.
3) Tindak Lanjut Operator Commond Centre Polda Jambi adalah segera merespons, menganalisa dan meneruskan Informasi/pengaduan masyarakat tersebut ke seluruh personil Polri yg bertugas di lapangan sesuai lokasi terdekat Tempat Kejadian Perkara (TKP) secara cepat dan prosedural.
4) Waktu proses penanganan pelapor sampai TKP Relatif Cepat, dapat terukur dan tampil dalam parameter waktu (durasi waktu tempuh penanganan di TKP) dan menjadi tolok ukur bagi Polri maupun masyarakat sehingga dapat menjadi evaluasi untuk menjadikan Pemolisian Masyarakat.
5) Masyarakat mendapat informasi tindak lanjut pengaduan pada Menu “Status Pengaduan dan Website Quickresponse.jambi.polri.go.id
6) Jenis informasi/pengaduan masyarakat sifatnya URGENT - EMERGENCY sampai dilakukan Tindakan Pertama Kepolisian di Tempat Kejadian Perkara (TPTKP). Namun jika ada informasi yang bersifat Laporan dari Masyarakat yang tidak bersifat Urgent Emergency dapat secara langsung datang ke Kantor Polisi Terdekat sesuai dengan aturan dan yg berlaku.

SISTEM PENUNJANG POLDA JAMBI QUICK RESPONSE
1. Sistem informasi pengaduan
• menggunakan layanan whattsapp ,call centre pstn spkt-110 dan sms gateway
2. Aplikasi android polda jambi quick response
• dilakukan oleh pelapor/masyarakat dan melibatkan operator serta polres dan polsek guna menindak lanjuti informasi/pengaduan masyarakat
3. Aplikasi polda jambi quick response
• dilakukan oleh oerator layanan quick response diteruskan ke polres jajaran sesuai tugas fungsi kepolisian dengan tembusan seluruh steak holder pada masing masing wilayah hukumnya
4. terdapat galery /foto giat polri (polda jambi dan polres jajaran) dan terdapat icon berita yang memfungsikan bid humas polda jambi. Police JAMBI QUICK RESPONSE is a container / vehicle that is easy for the public to submit information / public complaints in the pack in Systems Information Technology Application police can handle the information / public complaints that are Urgent (Emmergency) quickly, procedural and transparency of law enforcement jurisdiction in Jambi Police-Police Board to display the process time parameter when it receives a report by the Police personnel presence at the crime scene (TKP).
Jambi Police Quick Response application has been through the process of upgrading the system with service features information / complaints from the public are packaged in 1 Icon include:
1. Whatsapp (People can take advantage of Video Call, send photos include descriptions of events) interact directly with the service provider Jambi Police Quick Response
• Whatsapp Group or the Personal Phone Number Steak Holder will be media in conveying information / complaints from the public in improving the internal security law in the region Jambi Police / Police Board accompanied by Community leaders in control of the system operators in Jambi Police Service Quick Response
2. SMS Gateway Number 08,117,435,959 with the intention of communities in areas of unmet internet networks can provide information that will gradually complaint in update the system up to the police personnel who served in each village or sub-district (Bhabin kamtibmas)
3. Call Center 0741 34 406 (Hunting), Jambi Police Important Numbers that connect directly with the Police Board as well as cross-agency centralized in one room Commond Center Police Jambi
4. Facebook Jambi Police Quick Response can be used also as a medium for conveying information / complaint in order to maintain security and public order

NATURE OF APPLICATION Police JAMBI QUICK RESPONSE
1) Application Services, which was centered in Jambi Police Commond Center, accessible to the public all levels of society so it is easy to convey information / complaint to the police.
2) Community Connect directly to the Call Center Center (Commond Center Police Jambi) by selecting the appropriate service or media to be selected.
3) Follow-up Commond Center Operator Jambi Police was immediately responded to, analyze and pass on information / public complaints to the rest of the police personnel who served in the field based on location nearby Genesis Case (TKP) quickly and procedural.
4) When the process of handling the complainant until the scene is relatively fast, it can be measured and perform within the parameters of time (duration of travel time in the handling of the scene) and the benchmark for the police and the community so that it can be an evaluation to make the Community Policing.
5) The public being informed follow-up of complaints on the Menu "Complaint Status and Website Quickresponse.jambi.polri.go.id
6) This type of information / complaints from the public nature of URGENT - EMERGENCY to do First Police action in place of Genesis Case (TPTKP). However, if there is information that is reports from non- Community Emergency Urgent can directly come to the police station Nearby accordance with the rules and in effect.

JAMBI Police SUPPORT SYSTEMS QUICK RESPONSE
1. The information system of complaints
• use whattsapp services, call centers PSTN IFMS-110 and SMS gateway
2. Applications android regional police quick response jambi
• carried out by the complainant / community and involve operators as well as the police station and the police station in order to follow-up information / public complaints
3. Applications jambi regional police quick response
• oerator services performed by the quick response forwarded to the appropriate police station duty police functions lineup with a copy entire steak holders in each jurisdiction
4. there is a gallery / photo viable national police (Polda jambi and ranks of the police station) and there is a news icon that employs a public relations bid jambi regional police.