Pizza Hut India

Why on earth do you need to send me 10 f***** notifications every single day. I get a notification from dominos, and then pizza hut has to pop up to compete with them. What kind of good indulgence is this? And then a few seconds after that I get a text on my phone for the same offer. I don't need to get spammed by your offers 10 times everyday. I'll order when I want to. Just get off of my device.

Worst app. Worst service. Worst payment service. Pathetic customer care and client connect. I had ordered pizza on 28 Apr 2017 and app just displayed due to techincal error couldn't placed order but amount was debited from my credit card. When called customer care they told wait for 11 working days. When called after working day they jst listen hang up the phone or says you will get call from backend team. Still no call no refunds totally rubbish.

Would given zero if I could Worst app, doesn't work properly. Registers wrong address and the staff is even worse. Not helpful at all. They've taken my online payment and didn't even care to deliver the food after their delivery man went to the wrong address.

Worst and the most slowest app I ever used and had in my mobile. One can get frustrated and the hunger for pizza dies by the time the order gets placed. In fact, the the order will be delivered in far less time when compared to the time taken to place the order successfully. Pathetic app by a world renowned Pizza Hut.

This is one of the worst app I installed. I am 10 mins away from the store and this app. is not able to locate it. It also loses the network. I like pizza hut, but this stupid app is not working. I wanted to order for a birthday party. You people are losing regular customers due to this non functioning app

Ur app sucks.. In city u ave mumbai but no thane. The cinewonder mall branch cant deliver but in same mall dominos deliver.. U deliver to crystal garden estate but not ruby chs thts senseless and stupid.. Super flop app and the app says no connection while i am connected to wifi and receiving pics and videos on whtsapp and zomato also works.. Super duper flop.. Dominos is n times better

Pathetic application. Ordered for 4:30 pm delivery. Got confirmation that the order will be delivered by 2:35pm. If pizza hut can not manage the fixed delivery time get over it.. dont provide the option of selecting the delivery time for the user. Had to spend over 20 mins for ordering 3 pizzas and rescheduling took another 10 mins. All in all i would better suppress my cravings for pizza than ordering online using application..

Do you guys even realise that this is a multi national company? This is the worst service i have ever recieved from any of the food ordering apps. The order got placed on the wrong adress all by itself and when i called to rectify you people didnt even listen properly and i got my 1.5 hours late..never going to order again from here.. domino's serve better than you

The app is slower than the pizza delivery itself. It literally takes 10 seconds to select any option or move to a different screen (cart etc).. Please fix this - its very annoying. Get a better software firm to redo it for you.

Ordered , for pizza at Rmz millennia park, perungudi, Chennai, at 9:37 pm, have not been delivered yet. Called the customer care thrice, twice the representative went unanswered. Third time am told I will receive in 5 minutes.. but not received now it is 5 minutes to 11pm. Worst service.

Bad experience. App and stores are not connected. Happened twice that store didn't receive order even after several minutes of payment done. However, get message that order is being prepared!! Very pathetic way to track your order. If they call it as working app, good luck!!!

POOR SERVICE AND CUSTOMER CARE RESPONSE!!!! I PLACED ONLINE NE ORDER ON 23-APRIL-2017 & PIZZA BOY DELIVERED IT 15 MIN LATE. SO I TALKED TO CUSTOMER CARE AND HE PROMISED TO REFUND 300 RUPEES IN MY OLA MONEY WALLET, BUT I DIDN'T RECEIVE YET.

One of the slowest app takes a lot of time to place and order, and also it gives difficulties to select your address manually. So some improvements must be done to make it fully satisfied for the consumers.

Ordered twice in buy 1get 1pizza ... Very low quality .. Please dont give such offers if you have to rrduce the quality.. Consumer can afford good quality for price of 2pizzas.. Wasted my money..previously i love pizza hut but now very bad quality they are cheating with 50%discount

Worst Fooding App ever... A brand like Pizza Hut can definitely afford a better developed app. Well what can you complain condersing the quality of Pizza they deliver now !

Too much slowness in app. No proper activity management.. also payment gateway freezes most of the time.. ui should be simple and fast.. not this much fancy and slow.. we want to order pizza dnt want to see ur fanciness..

Simply lost the intrest on eating pizza. Useless app more complicated than global warming issue. 50% off doesn't apply at all. The cost of normal pizza is insane.

Wasted app pizza hut can't deliver to my address. In Ludhiana store located in less than 3km . If I order via phone they can deliver order but in app they said can't locate store near you.

Die pizza hut. Your app sucks. It will surely kill all the appetite you had before you opened this app. And at the end if the day your order will still not be placed. Die pizza hut. You've lost a loyal customer. I'm going to order from dominies from now on. Die pizza hut

This app actually deserves a Zero. The app interface is worst it can't detect location,can't apply vouchers and after 100s of attempt somehow order is placed but in most cases you have to give the order by calling only. This is not expected from a MNC even local apps work better than this one.

Never opt PizzaHut.. at 10.45pm i made a call to their no. N they assure me a call back in 5mins from "sector 5 panchkula branch" but no one call n after 11pm they stopped answering calls.. so you cant rely or trust on PizzaHut.. i than realise i should call to dominos... they instantly respond everytime i call them :( i will never opt. PizzaHut sector 5 panchkula store in future n pizzahut callcenter order service. And from other negative feedbacks i also realise they dont really care... bcz no reply from their carecare on any feedback.. shittest pizza hut

No technical issue was there. Person on other side clearly hearing me and then he cut the line saying "hello hello". Then tried to order through APP. Tried to placed order three times. App saying please order after s. Uninstalled. And install dominos and ordered successfully.

I submitted the order, made payment online but it gave message that transaction couldn't go through and never be able to order it again. Ruined my plan. Hate it.

Pathetic application. Keeps on crashing. Doesnt remember the items in cart. Have payment gateway issues. Had to order from Domino's. Shame on pizza hut, cant even spend much to make a good and reliable app in the days when everything is done on app. Losers

It was heavy rain here (surat) I tried to ordered pizza as my sister n my mom was eagerly waiting for pizza but when I ordered one of the operator asked me for address and pizza hut was like around 5-6 km away from my location but operator refused to take order because it was not in their area and I think pizza hut is a brand and if u can do this kind of things then surly it will affect to your goodwill and I m so much disappointed as its my birthday today. I'm looking for expansion of pizza delivery from pizza hut as surat is one of the cleanest,wealthiest and popular city in India. Thank You Jignesh Parmar

It took more than 30 min and even after i was not able to place order... payment was completed but then it kept showing msg that order could not be placed.. app is pathetic

In takeaway orders you have to give the complete address of the store before placing the order, but you guys are just giving the area address where there will be more than two stores and our order will be placed to the store where we don't want to go to, and also there is no option of cancelling the order after placing. Guys please work on these things so that we can avoid wastage of food by not misplacing the order.

One of the worst experience a customer can get...i had placed an order which took 2 hours to be dilevered even though the store is just couple of mins away from my place....and also the way the call center people behaved was rude and not acceptable....very disappointed by the service....

Ordering is impossible and that is the purpose of this app, right? Registering my location on the app is like searching for area 51. The search parameters are so difficult, it's better if I try to study rocket science. User interface is also pathetic. If this is the case, pizza Hut should shutdown business and get the hell out of India.

The app design is very bad. It tries to load everything like a web interface. Please redesign the app so that the data is available locally on phone. This will make browsing faster!

The app doesn't work. Keeps on loading only to show an error at the end. Interface of the app is hopeless. At the end you have give the order by calling only

Some areas in main city is not included and what u people show in offer is not described well. We think its one way when we read offers but its dead opposite to what we expcted

Better after being revamped. Actually works. Thank God they did something about it, it was terrible before! Now you can actually use it, and it's quick and easy.

Guys please eat something and make your order in pizza hut. Because they will definitely deliver only after 2 hours. They are damn care about customers

One of the dumbest mobile application i have ever came across. Want to advise pizzahut to shut it down instead of getting the goodwill ruined.

Promo code (PHE01)wasn't applied. Even though I applied it before checking out. Faith in pizza hut is fading. Worst app ever.

Faltu app. Diff location pe order chala jata hai. Fir wo log Bolte hai ki location pe delivery nahi dete. Money refund bhi 21 days k bad aayega. Worst app ever used....

Worst app and service ever..... Ordered the pizza at 8.15pm...kept calling for delivery till 11.15pm...shop didn't called me at once.... Worst experience and service ever.... Finally I called for cancellation ...they told that they can refund money in 20days..but not sure about it... Worst...

Probably the worst app on my phone. Everytime I use it, I end up calling the store instead. Utter useless app. The whole purpose of its existence is messed up. And wait! Where do u apply the discount coupons. Duh!

3rd class app, never work even had to come out from pizza hut dine in as could not oder online. So shameful.