PickMe (Sri Lanka)

Most of the Pick me drivers are don't know colombo city roads and places. Sometimes I have to wait more then 10 - 20 minutes. They are not coming to location properly. They are roaming here and there. Pls educate drivers or update app or system. Thanks. These days I'm very annoyed on your team. Because we have to call and guide them.

The experience is really good. But today a driver told me that they can't see where the customer wants to go. If they could see it they'd be more happy I guess . Cause he said sometimes they end up going on long runs even when they want just to get back home.

The app is often slow & gets stuck. Also you should be able to update your phone number in the app. Uber allows this. PickMe does not. To complicate things further you cannot register 2 accounts with the same email address. I had to log into my account on my old phone number & change the email address. Then, uninstall the app. Reinstall it & create a new account with my new phone number. Very exasperating! It's a shame the app is so cumbersome....8 out of 10 times I would use Uber just because the app is smoother! It's a pity...because the service levels are equal.

Make the map on the application rotateable and also update the map! Most of the popular land marks aren't visible. And when I enter a drop off location it doesn't recognize it, whereas I can find the place straight away on Google maps.

Once I ordered a Tuk and called the driver to tell him the exact location .Then he said he knew it and would come in a minute.But I could see him roaming in the wrong lanes and places. I had to wait 20 mins and at last he called me and said his fuel tank is empty because of all this, as if it was MY fault.After I've said the location clearly,he was still roaming here and there.Please tell your drivers to know the lanes and roads properly and not to put the customers in trouble.

Good,need some improvements. Its quite difficult to simultaneously log in using multiple devices. You need to enter your details again and again provided you use one device as a parent device.

The app is not functioning when it is connected to WiFi.. I am using android 7.1 I don't know whether its because of my os version but please look into this because I feel this is a critical bug and needs immediate attention...

I have just moved to SL and gotten a new number from Dialog. When I try to register my phone number the app comes with an error that the number is already registered. I have sent an email to their support team and have heard nothing back. Terrible customer service.

Cool promotions. I really like this silver time thing. Only problem is you'll need to get permision to use the promo. Will you able to to talk to my wufe please?

Pick me is quite expensive. Ome Drivers are arrogant and they go through the routes they want. Usually I get charged only 220 from armour street to Rajagiriya. Today I had to pay 300. This has happened to me many times which is why I use budget taxi or date Taxi they are reasonable and the drivers are decent. Disappointed about the service.

Used to be good. Not so much now. Can't find tuk drivers anywhere. Not economic either! So much disappointment within a short period.

My location is not fairly accurate, everytime i need to contact the driver and locate him... ex, door # 40 locates as 101

Needs fine tuning. Map's zooming out is a bit rough and needs to be improved. All the problems are tiny details and those details make all the difference.

Please note I traveled by pickme last few days I traveled above 50 km more than 6 to 7 hours I have paid more than 1000/ rupees l feel it's unnecessary charges I should have taken different vehicles to avoid the waiting charges this is for your information.

Very useful app along with great service. One suggestion: In upcoming trip make an option to edit trip. Otherwise need to cancel and book again for small time changes.

I use Pickme whenever I can but sometimes this lags and I find it difficult to even confirm a booking.

Please enable the option to have multiple drop off locations. For instance if we need to go to Nugegoda and then pick some one and then go to Dehivala it would be convenient if an approximate cost could be calculated for the whole trip. :)

WOW. Pickme is the great app actually I had use. Today is the first day which I used this service.very flexible.Cheaper than other transports.if the tuk tuk driver is busy which you booked no problem you will able to cancel the trip & book again. But I have to highlighted that you have to improve tuk tuk drivers discipline then your service will be much better than now.because I hope to use your service for my guests travel. Anyway good job. Thank you for your great service.

They should know to use pick up using my location. And not to ask me describe the location

PickMe would do all the unauthorized credit card transactions and will not take any responsibility to void it or refund you. Customer care is garbage with lots of stupid people and a manager wouldn't bother coming to the phone to resolve matters beyond agents.

To register I gave my Number name and Email ID . and last I pressed done button it's say now check your mail. I checked but I didn't get anything. And app also not allowed to go in.

All the drivers complain that they have a GPS issue and the holiness is another hell very hard to enter location as it never finds the right places and totally it's a crap

Getting registered is really annoying. Repeatedly asking to fill details. What? Where?

Not bad but need to improve. And app is too slow compared to others.

I'm not able to use this service ... it won't let me to register my self in to the application... plz help me for this. if that possible I'll give 5*.. thanks

My first attempt to fetch a taxi through this app was a faliure. Need improvement. Fix the bugs. Make this more user friendly.

It's repeat asking password ..I forget the password but I could not able to get a new password ..or any alert from pick me

good app I used in my old phone in my new phone I can't login or begin as a new user my email address is not registered so I'm frustrated with the new version plz help me

Cheating price for tuks and no better service as before

Cannot add credit or debit cards. Error msg displayed: "internal error occurred"

Worest app ever,I tried to book a Trisha from kollonnwa, some of them refusing, and some of them dont know the location,

Its a 100%gurentee service on time.i like it

Whats this big joke you do with waiting.if the driver brakes for a second.it starts the waiting calculation.in calculation of waiting in tuks or what ever.you shoul be much flexible to give even 30 seconds fare free.then after start the waiting meter on.

Hi. I can't see the location of the vehicle and even the drivers themselves can't see my location. Please fix this.

Despite of having smaller issues, this is a very useful app to book a taxi. The app is user friendly and convenient.

Full of bugs. The worst it would not allow to enter drop off location.

i cannot get verification code.. this is poor.. i had try so many times.ෂිට්..

There is a location detecting error. Pls fix asap

THE MAP IS NOT UPDATED AND THERE ARE LESS VEHICLE AT DEMETAGODA IN THE MORNING SO CAN YOU PLS PUT YOUR DRIVERS TO THE DEMETAGODA IN THE MORNING

Should be able to see your own taxi you booked in different colour or some different indicator because some people don't know the roads that well