Thomson Travel Money

Found this really easy to use and very useful as you can see remaining balance immediately after transactions undertaken. Recommended. Looking at the number of negative reviews I can only conclude many people do not read instructions or simply cant be bothered to try and work things out.

This app is terrible now. I've used it for ages without any problems but now it just won't work. Keep getting the error message. I want to use the app while on holiday. Looks like I'll be looking for another travel money card.

Unable to register new account therefore rendering this app unusable. The only reason I opted for a Travel Money Card is for the ability to check the remaining balance with this app. Samsung Galaxy S6 user for what it's worth...

App worked well until I upgraded to android 7.0 and since then app says no connection to server. Yet i have both WiFi and 4g connections. Thomson just say app is fine must be my phone.....funny but my phone works with every other app I have.. various forms also state other people with connection issue so I guess we all have issues... But the app is working fine.....(a company in denial).

Worked fine up untill I upgraded to android 7.0. I notice other reveiwers saying the same obviously thomson the app is not fine so you need to get this fixed or replace the staff that said it is. Using honor 8 with wifi and data and getting "connection to the server has been lost" there is a 7.0 compatibilty issue here so please dont fob us off FIX it or I will have to take my holiday money to another company who's app works.

The best thing to do is go into the Webb site and register it. Then for the first time you need to go in, use the web site. I was then able to download the app and log in with the details on the web site I gave and create a passcode. Works fine .

Card worked fine last year & this September but now just won't connect to server. Seems lots of people having same issue. Sod it will go elsewhere.

I hate it...No I love it...No I hate...It seems as though it works with certain phones and platforms only. Just spent 48 mins on a with a lovely assistant from Thomson travel money card people. At first I got messages as others have about the server connection etc. However I still had the app active on my old Samsung so was asked to delete it from there. Still the same issue. Downloaded the app to my iPad and after some attempts it all worked fine there. Deleted and reinstalled the app about 6 times to my new phone with no joy. Reinstalled it to my old phone and it works like a treat. I beginning to think there's a incompatibility with the app and the Google Pixel phone....I think. What I do know is that when it works I love it, when it doesn't...I hate it!

Had it for 2 months and was working fine. But will not now open and is giving error message so have to go to web to check balance etc. Not impressed.

You need to register the card via the Thomson website. Side menu travel money then scroll to 1/2 of page for summ8of travel money card fees and limits then look for my account highlighted in blue. Then log in from there before you can finalise the app set up.

Do not use ... worst app I have ever used ..

Absolutely terrible app. I can't even register. The makers off this junk should be embarrassed, don't waste your time with it.

App not working. Comes up with a connectivity error & turns self off. Tried uninstalling & re-installing but still not working. Same issue if on WiFi or on Data

Won't even allow you to register. Tried over 4-5 weeks and still doesn't work. Useless app, wouldn't bother wasting your time with it

I am travelling and trying to top up my money card but it keeps on freezing. I have no other access to money as my bank card had been stolen so it is very frustrating using this app as I am stuck for money because of it

Can't login. Can't use. Can't be bothered.

I've just updated the app now it doesn't show me my card balance (the only thing I used it for) crashes when you scroll right to view transactions and now has an adittional screen to navigate.

Cannot get it to work with my 2 phones (Android 6 & 7). I get the same server error as other people plain about. However works with one of my tablets (Android 4.2.2). Check it works before you go away. Don't forget you can also load it online.

Keeps saying user name already taken. I seriously doubt anyone would of used some of the names I've been trying

Did work then after a week just keep getting the cannot connect to server try again later....come on thomson I go on holiday soon get it sorted please by looking at other reviews it's a compatability issue with android...in other words your programmers BROKE the app

It was really useful last year when I went away trying to get on it now to upload some money for my holiday in a couple of months and it won't let me het on has there is no internet connection, but I have internet

Used to work before upgrading to 7.0 now says connect to internet or data when I'm on 4g or wi-fi. App requires update.

Can't get onto the app. Constantly saying connection to server lost even though WiFi and 4G signals are full.

No combination of passcode I try will work, despite adhering to the guidance...so I can't register

Will not work with Nougat other people have pointed this out, sort it Thomson

Got problem with app say wyless connection problem don't understand everything else works

Worked great but since upgrade to android 7 says no connection to server so useless

The card itself is great and there is a number you can call for balance enquiries etc. but the app is awful - never let me register the card!!!

Doesn't work on my pixel keeps saying error lost connection

Stopped working. Saying cannot contact server all the time

App opens, gives error message, app closes.

Would not let me sign up

App doesn't work. Shame Thomson aren't fixing this.

I'm on holiday right now and the card won't work in any atm machines and the app won't work either.

I couldn't even set it up it kept telling me to try again later load of s***

Doesn't work on Android 7.0

It wont connect to server by my phone. It wont let me log on on my pad

This app really is useless

Simply doesn't work. Won't connect to server. Their pc system also doesn't work!

Avoid