My HKT

My HKT Free App

Rated 3.31/5 (1,648) —  Free Android application by Hong Kong Telecommunications (HKT) Ltd

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About My HKT

Register a “My HKT” account and manage your NETVIGATOR, Now TV, 1O1O, csl, Fixed line / eye services with HKT Group and PCCW Group through a single login.
Main Features:

- View up to the last three bills
- Update your billing information
- Check your service plan details
- Test your line status
- Check your appointment details
- Update your registered contact info for our service(s)
- Look for the address and contact info of our shops and customer service centers

One login account will allow you to access both “My HKT” App and “My HKT” website (https://cs.hkt.com). If you have already got a login account for the website, please login to “My HKT” App using your existing Login ID and Password.

Internet access is required. User may be required to pay relevant charges for internet access.

How to Download / Install

Download and install My HKT version 2.1.0 on your Android device!
Downloaded 100,000+ times, content rating: Everyone
Android package: com.pccw.myhkt, download My HKT.apk

All Application Badges

Free
downl.
Android
4.0+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
1. Enhanced to allow customers to settle their NETVIGATOR and Now TV bills with Tap & Go (which also supports the bill payment of Fixed line/eye service and 1O1O/csl).
2. Various changes have been made to improve the stability of the application.
Version update My HKT was updated to version 2.1.0
Version update My HKT was updated to version 1.2.7
More downloads  My HKT reached 100 000 - 500 000 downloads
Version update My HKT was updated to version 1.1.14

What are users saying about My HKT

X70%
by X####:

Most of the time it doesn't work, when it does its slow. And no, you cannot just not use it; it is the only way to pay the bills. If you are not already using any service from PCCW and you have any alternatives, stay away from them, this app alone justifies it.

X70%
by X####:

Only way to get my bill from this company... It could at least give a notification when a new bill arrived instead of an alarm when overdue. Horrible experience, this kind of awful app only remains on my phone because their company just can't seem to send me a proper bill

X70%
by X####:

Can't check anything.

X70%
by X####:

running too slow

X70%
by X####:

Can't go in to PPS to pay, just keep loading for long time.

X70%
by X####:

Doesn't work on lenovo A6600, unfortunately my HKT has stopped

E70%
by E####:

Very impressive and convenient app. Has lots of information I'm looking for and easy to find. Well done!

X70%
by X####:

I never saw any notification on the notification bar. I can only know i have a new bill every time I click the app

U70%
by U####:

每個月登入睇月結單都要update new version. 每次登入又要打過晒d login資料。 咁即係等於無自動login呢個功能。 非常麻煩!

X70%
by X####:

Bills for September,August..not available, system maintenance otherwise,good

X70%
by X####:

Good work! Easy and convenient.

X70%
by X####:

why update everytime?

Z70%
by Z####:

This is my first app I have ever rated, and the only thing that has compelled me to write this review is my extreme loathing of this company and its equally bad app. It's nearly 2 in the morning and I'm still first in the queue for my live chat... seriously, the only reason I ended up using PCCW and HKT was that I had no other choice, they were the only company offering broadband coverage for the village I'm living in...

X70%
by X####:

unable to yse starting today due to SSL Handshake error

X70%
by X####:

Pleaae renew your HBO, CINEMAS, NIW Biogu etc, movie lists! PLAYED SAME OLD MOVIES OVER AND OVER for a whole damn year!!!

O70%
by O####:

Can't login at all

X70%
by X####:

Live Chat Send 完打唔到字。

X70%
by X####:

It would be great if online payment is available via the app.

N70%
by N####:

PLAYED MOVIES OVER AND OVER!!!

X70%
by X####:

Rubbish hkt

V70%
by V####:

Cant login properly

X70%
by X####:

Absolutely ridiculous they expect everyone to have a smartphone to pay their bill, most of the time it's a nightmare to try to use the app or pay your bill. Sucks balls, big fat balls!

Y70%
by Y####:

It is very annoying that the app gives pushing the small message

X70%
by X####:

Totally impossible to log in. Absolutely horrendous experience with this App which really need to be worked at.

K70%
by K####:

I try to login but always say invalid id

X70%
by X####:

The App should include tablet diplay. Right now it shows only in mobile phone vertical orientations!

X70%
by X####:

App is not updating bills status.

C70%
by C####:

Too trouble to login, require so many pieces of unnecessary information for registration

X70%
by X####:

Quite good app but need some improvements.

G70%
by G####:

Only if I can login

T70%
by T####:

Can't login at all

T70%
by T####:

Fail to login all the time

U70%
by U####:

Too bad

T70%
by T####:

Always it shows Log in Id or password error even if it's right what the hell

T70%
by T####:

App is not updating bills status.

Z70%
by Z####:

Can check the bills anytime anywhere in an easy way without accessing diff platform with diff login.. Looking forward to experiencing more exciting features..

A70%
by A####:

Dislike the new google play store!

D70%
by D####:

Keep asking me to log in!!!!!

Z70%
by Z####:

Single view to all my bills

W70%
by W####:

Joined app for lucky draw. It crashes when you click the icon!


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Rating Distribution

RATING
3.35
1,648 users

5

4

3

2

1