Panda Express Chinese Kitchen

What in the actual .... Is this garbage. First off if I wanted to order for my family I have to do a group order then when I check out I only get a receipt for my order. Then I have a spending allowance which gets charged on full! So you take $90 for an $18 order?! I selected the fastest possible time and I'm still waiting! Then I only get one of the orders. Normally when we order online everything is smooth and is great. This app needs to be scrapped and redone. If give it less than 1 star of I could.

DO NOT USE! Worst app I've downloaded. It was extremely difficult to navigate and even harder to create a group order. The worst part is, we ended up not ordering anything and I STILL GOT CHARGED $290!! It's been a week and no one in Panda Express knows where my money is. This was in an attempt to order for three people. $100 per person for not getting any food just isn't fair. DO NOT download. DO NOT use!

This app is like a website from the 1990's... Seriously low quality, straight up grade F. Everything in this app is a failure. Oh and don't ever accidentally press the BACK button or you will lose everything you attempted to order. Total incompetence and an embarrassment to the Panda Express brand.

Not only will it not let you order one dish but the customer service is horrible. Its the same guy every time I think he's at home cuz he's laughing at stuff all the time and puts you on long holds. Deleting this POS

Be warned that it puts a hold on your bank card. I have no idea how to get it back now, which is a shame because I could use the $150 to buy some lunch, because I was unable to order anything with this horrible app.

This app is total garbage. It's slow and difficult to navigate/use. Here's a fun little anecdote from my experience: I selected a location that was on the way home. Instead, the app placed the order at the location closest to me at the time of ordering!

Worthless Worst app, doesn't work. Won't find location, blank screen, its so irritating .. do you guys ever check the comments? You would think that if you put the time and money into making an app you would at least make sure it kind of works. Bad customer service, awful experience...

Takes panda express 15 minutes to even get your order, according to the store manager at my location. What's the point of using this app if I still have to wait when I get there?

Who remembers that sound from AOL trying to connect to the internet? Yea, that sound is all its missing. Ridiculously slow, I had to disable the app cause I am convinced it doesn't work!

This app has a ton of bugs. Can even open an account with problems. It is just plane trash. If my kids weren't fans the orange chicken I would never order again.

Love the features, but the app crashes more than a chinese bus driver. Just got a Panda Express opened in my city yesterday, and already unsure about going, if the company can't even make a simple app work..

It's taking me way too long to make an order for just 4 people. It's a little too complicated and I can't add different items off the menu to the same order.

Terrible! I always have to click login with Facebook every time I open the app. Apart from that, I have to click everything 100 times for my clicks to register. The worst part is, it's SLOW AS HELL! How can such a simple app be such a pain in the butt to navigate through??? Overall, this is a terrible application and isn't optimized well. You're better off physically going to a panda express.

Horrible UI and user experience! The back button is the worse feature of all. Secondly, the only store in the immediate area doesn't do online ordering as indicated explicitly in the app... even though the physical store advertises online ordering in store...?

Ridiculous!!! Spent 20 mins ordering what I wanted, entered my information and then at the very end only option is to do your debit card NOT cash when you pick it up!! Makes NO sense!! Uninstall

Bleh Wish I'd read the reviews before downloading this horrible app. Almost makes me wish I didn't love Panda so much. After trying about 10 times to place my order only to have it get screwed up each time I give up. I'll just go there to get my food.

Downloaded this app so we could place our order and have it ready for pickup when we arrived. Took 10 minutes just to place order but even with 15 minutes until we arrived the store hadn't even started on our order when we got there. The employees then acted as if we unreasonable to want our food right away.

When I create an account and I enter in all my information I expect all the information I entered should be used at checkout or at least provide the option if the information for credit card is different. Also an option to scan credit card to make input faster would be really nice.

I'd love it if they included app exclusive coupons. This app is just useless because everything can be done on an internet browser. Give coupons and I'll rate 5 stars.

The ordering interface uses a web view and confuses app navigation. The online ordering experience could be greatly improved by using native Android elements and navigation instead of an embedded web app. I will certainly avoid using this app in the future until they switch to a native experience.

Facebook login doesn't work. Can't add more than one item to the cart, each item added erases the last one. Completely useless.

I love the orange chicken and the chow mein. It was really easy to order and pick the time for pick-up. I would definitely go broke if this place delivered.

Seriously the worst ordering app I have ever used. Needs some serious work. Step it up Panda.

Love the app its very user friendly. And my order is always ready and most importantly it is correct 99% of the time.

just order over the phone or go in .... ths app makes me never want to spend money here....

Every time I tried to place an order for my family it would only let me order one Plate at a Time and then asked if I wanted to duplicate the same plate or check out

I do not understand why somewhere would have an app that doesn't support delivery. No I'm not lazy I just don't have a car....

What's the point of it? It only shows locations, something any GPS app can do already.

Took my money even though i didn't place an order and i have to wait 2 days before i get my money back. Needs a tutorial option for 1st time users.

If im doing an online order you should have a pay with cash botton. Pizza places do it.

Can't sign in and terrible UI. Not much to say since I can't get past the sign in.

I was charged on my card twice for $130 totalling $260. NEVER again will I use this application.

Tried to order online. Blank screen that never loaded.

Horrible app. It's like viewing their website thru the app

Horrible sent my order to a completely different store and time. Complete trash app

SKIP THE LINE. JUST WALK TO FRONT OF LINE AND SAY, ONLINE ORDER. SAVES 20MIN ON A FRI OR SAT EVENING.

App looks well made, but it doesn't work. Keeps adjusting the pickup time and saying the credit card is denied.

It pre-charged me for an order I didn't even complete, I got charged 100$ for a 10$ meal

I order on the website all the time but the app won't let me log in.

I love Chinese food. It is the greatest food I always love to eat besides Japanese bistro sushi, and tyfood.