My24

My24 Free App

Rated 3.11/5 (4,770) —  Free Android application by 24 Hour Fitness Inc.

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About My24

Get more out of your 24 Hour Fitness membership with the all new My24™ mobile app. Download the application and access club information and fitness tools from the palm of your hand.

Check out the all new, completely redesigned Android app—now even easier to use. And take advantage of these new features, including:

• Non-Members
- Download the app and get access to a FREE 3-Day pass for any of our 400+ 24 Hour Fitness clubs
-Check membership prices and sign up right on your device

• New Menu
- Completely redesigned menu: choose between member and non-member for a menu suited for your needs

• Club Information
- Use your device’s GPS to find a location near you
- Club Details: Find location information, see club photos and review the full list of available club amenities.
- Club photos: See more club photos for each club
- Add to Contacts: Add the club to your contacts
- Class Schedule Finder: Look up daily class schedules and search for specific instructors

• Manage my Membership
- Get workout and personal training history

• My clubs
- Create a favorite: clubs list and add club locations to your phone’s contact list

• Class schedules
- Add Group Exercise classes to your calendar and schedule reminders

• New social media connections
- Facebook, Twitter, Foursquare


Current features include:

• Personal Training
- Meet our Personal Trainers
- Buy personal training or re-sign with your current trainer

• Video Library
- Access to the 24 Hour Fitness YouTube channel, where you’ll find class videos, equipment demos and more


Thanks for your patience and support.

Follow us on Twitter:
@24hourfitness

Like us on Facebook:
facebook.com/24hourfitness

See our privacy policy at:
http://www.24hourfitness.com/mobile/my24/content/privacy.html

© 2016 24 Hour Fitness USA, Inc.

How to Download / Install

Download and install My24 version 3.0.6 on your Android device!
Downloaded 500,000+ times, content rating: Everyone
Android package: com.otrgroupinc.twentyfour, download My24.apk

All Application Badges

Free
downl.
Android
4.1+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
3.0.6
What's New:
- Native Forget Username
- Native Forget Password
- Ability to auto-login to Fit:Perks
- Ability to auto-login to Club Visits
- Minor fixes
More downloads  My24 reached 500 000 - 1 000 000 downloads
Version update My24 was updated to version 3.0.6
Version update My24 was updated to version 2.7.1
Version update My24 was updated to version 2.6.6

What are users saying about My24

S70%
by S####:

When using record manually, I can only put in one type of workout. So I have to put weights and yoga as two separate entries even though it was all one workout. This screws up my "workout goal" of 12 workouts in 4 weeks because it counts one workout as two. SOLUTION: Let us add additional entries into our manually imputed workouts.

Z70%
by Z####:

Ok/pretty good but the calendar of classes wont save my gym as default (shows all gyms in city) & puts things in extremely weird random? order when I save to my calendar. Also doesn't seem to have good tutorials/support. Does have other cool features tho, links to other apps.

S70%
by S####:

Can't use the app till I input my birthday. The only way to do that is to tap backwards month by month. It starts in 1996, but I was born in 1949, meaning almost 600 taps to get to my birthday. Idiotic, who in their right mind would set it up that way.

R70%
by R####:

After weeks of trying and getting nothing but an error message, with zero help/response from 24Hr, I am giving up. I had the previous version and had no issues. Complete fail. Update 1/17/17. After the latest changes still having the same issues. Tech support has yet to respond to requests for help.

T70%
by T####:

Horrible, cannot access my own area gyms. Also cannot log in without my b-day the app will not keep your b day in and keeps reseting saying they cannot find u. The only option is to "explore" big fat thumbs down on this app!

S70%
by S####:

Used to love this app but they keep messing with the layout of the class calendar. If you are looking at classes for more that one club they haven't figured out how to sort the times chronologically. So you will see the 630pm classes followed by the 530pm classes followed by the 6pm classes...makes no sense.

S70%
by S####:

Sucks! The sort function is garbage in the Class Finder function. Trying to find classes at clubs near me that are just Sport, but the sort function is useless. It can't hold selections and keeps giving me the wrong places. So annoying. This app is useless.

S70%
by S####:

Created an account and explored it a bit. Next day I tried to sign in and the app tells me my info is incorrect, I requested my username and password entered what they sent me and still get thw error. Tech support won't reply

S70%
by S####:

I've deducted points for the following reasons. 1. Screen clutter. Lose the wallpaper or at least give the option to have a plain background instead of a photograph. 2. Birthday entry. Imagine a senior citizen having to press the back button over 600 times just to enter their birthday. Provide the option to just key it in. 3. The class schedule option should default to "Home Club" only, not the nearest 10 clubs. Again, too much unnecessary clutter. 4. Signing in at the gym requires a fingerprint. Why not be able to unlock the app with a fingerprint?

C70%
by C####:

STILL not working right since they "upgraded" from something that worked pretty well to something that doesn't. Certain clubs don't show up on the Group X list - for example, only one of the clubs in Orange, Calif., shows up, and where is Costa Mesa Sport? Also, you have to login with username and password and reenter your Group X search settings every time. Not worth the trouble.

S70%
by S####:

As I wrote before: 1. it is absolutely crazy that every time we want to check the class schedule we are forced to we sign in with our password. 2. Can not save filters and I regularly go to clubs that are not among the 10 closest and would like to search for classes there without having to set up a search everything I close the app down 3. Can not search by instructor as it keeps crashing when I try 4. You ignore this feedback & if you try to call 24 they just say it's a 3rd party app & they can't help

O70%
by O####:

This app sucks since they redid it. I used to be able to thumb quickly through clubs in different cities (I travel frequently) and check class schedules, etc. They've made things way more complicated. I have to go to the club's one-by-one now. Inefficient and frustrating. Boo.

T70%
by T####:

Class schedule format has lots of bugs and is not accurate reflection of all classes offered. You used to be able to view multiple clubs in one time slot but feature is no longer avail. Emailed and contacted app support with no response.

J70%
by J####:

Won't log in. Not with my original password. Not with the one they sent me in the "Forgot your password" email. And don't even get me started on Scroll backward MONTH by MONTH for 40 YEARS to enter birthday -- UNINSTALL.

S70%
by S####:

Can't establish an account. Each time it said my username was already in use, which is BS as I tried three different very unique names. If you can't get through the registration/login process, which in programming terms should be simple boilerplate, I fear what lays behind the login won't be worth my time. Update - have a login finally, but even with a freshly reset password the system won't let me in.

Z70%
by Z####:

All I want to do is see class schedule for a set of specific clubs, which doesn't seem possible in this torturous interface. App is cluttered with low value features and missing key features. The only reason to use a club app over the many good workout apps out there is for the club specific​ features, which is the worst part of this app.

S70%
by S####:

Previously when I upgraded to a Samsung Galaxy 7 the app did not work and it was really annoying but this new app is so much better and competent so far no issues and I like the features that connect with other fitness apps like nike + and fitbit to name a few.

S70%
by S####:

Same problem as the others. No matter how many times you get a new password sent it will not allow you to login. Therefore you cannot use the app..

S70%
by S####:

App opens with requirement to enter your number and birthday, for which it provides a calendar. Only way to enter birthday is to scroll through every month of every year back in time! What genius thought that up? Then the app doesn't let you pick what clubs to show a class schedule for, instead making me spend all day paging through hundreds of classes I don't want. Lame.

E70%
by E####:

I feel silly for the people that think you have to scroll back 600 screens to enter the birthday. Touch the year up in the red part and you can scroll to the year. Took me seconds to get to 73.

Z70%
by Z####:

All I wanted to do was pay my bill but couldn't. What a waste

S70%
by S####:

My rating has been up and down due to various issues appearing and then being resolved. I use the app primarily to look up GroupX schedules and add classes to my calendar.

S70%
by S####:

Horrible login design! Even if you discover the method of changing the year {by pressing the year in the red bar}, a simple user test would have discovered this flaw in the design. The user who smugly ridiculed other reviewers clearly didn't know that if even a few users can't intuitively figure out how to do something, it's a very bad design, not silly users. Now that I know that they didn't bother with user tests, I expect to see many other problems throughout the app. 24 Hour fitness: UXD/Engineering 101: A simple user test only requires that you give the app to someone who doesn't know how to use it {and isn't told}. Then you see how they would try to use the app. Takes very little time. Business 101: You shouldn't be ignoring your users. You should be taking to task your developers. If you paid for the app, you should use better developers. Your reputation is the one that is suffering. An entrepreneur and developer in Silicon Valley

T70%
by T####:

01/07/17 OMG i can FINALLY log into the app!! Only took months and months to fix but it's finally up and running for Android 6 Marshmallow. Now excited to see what the app does (Android 6 Marshmallow)

S70%
by S####:

A major step backwards from old UI. Filtering for classes works like 30% of the time (searching for night classes returns nothing while searching for all day displays night classes). I don't see any place to save my favorite clubs

R70%
by R####:

Emailed them, and they quickly fixed me and wifes problem of not being able to log in, in one day. Will update later after using app, but so far seems awesome.

S70%
by S####:

The app can be helpful to look at class times, when it wants to work. It can be really inconsistent. Sometimes it crashes or freezes.

S70%
by S####:

Class finder is horrible! Go back to when we were able to see classes in a week view calendar, this filter function is awful. Nothing is in order.

S70%
by S####:

App doesn't work. Never recognizes my sign on, or the temp password to reset. Constantly crashes, freezes or perpetually thinking.

S70%
by S####:

Makes me log in everytime I open the app, then log in again everytime I try to log a workout. And logging a workout has plenty of options for cardio but only records time for weight training. Using paper and pencil is far more effective for recording workouts and tracking progress.

D70%
by D####:

Unable to log in to use the app. Contacted customer service they instructed me to talk to the people at the gym. The girls at the desk were unable to help. Tried to uninstall and reinstall still no luck.

S70%
by S####:

App worked once. After that, it stopped letting me log in. Every time, it says I have the wrong password. I called tech support and they said it was Apple incompatible. Told him I use an Android, so then the issue was my username. Changed my username and still can't access app.

S70%
by S####:

I can't filter on anything other than location. Anything else gives me no results. The last update in mid November days there will be a fix soon. I don't see it. Also, there are missing class descriptions.

O70%
by O####:

It never recognizes my sign in details and even If I change it and gives me temp password , it still doesn't recognize it. Very annoying.

S70%
by S####:

Extremely hard to log on. Extremely frustrating to get a new password. Not worth the time and frustration.

S70%
by S####:

Kept asking for username and password even after I have submitted the correct one, and then requested for a new one, and it just kept going on in circles and I never got past the login page

I70%
by I####:

It would be great if it would allow me to log in. I can log in on the website, but using the same credentials it keeps saying it's not correct and telling me to try again

S70%
by S####:

Can't even log in... This app is the absolute worst thing on earth.

S70%
by S####:

Birthday input is ridiculous. Another stupid app.

D70%
by D####:

Very unpredictable. Doesn't filter the classes nearby


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Rating Distribution

RATING
3.15
4,770 users

5

4

3

2

1