Optimum

Can't use if you leave your house, which is silly, that's the main reason for having it. The verizon app I could! They need to do this asap. Want to go back to verizon for that reason amongst other reason's. Seen someone comment that this app is better then the other 1s . Must be a optimum employ. Cause nothing about this app is remotely better! Maybe if they did that I might agree other than that, thats completely wrong!

Best times with this app was when I could watch at a park. Away from home. Optimum is the only one that won't allow you. Why is it that this app does not work like before? Commercials say watch live anywhere there is wifi. Not true. It will say you are away from home, even if your in another room. I know is not my IEEE 802.11ac. Employees are giving great credits and false advertisements.

The optimum app is great, but it likes to freeze when I am watching something. Mostly when I'm watching it on, on demand. Then when I want to keep watching it where I left off before it freezes then doesn't work and then it turns black then flips to the episode description. Then I have to restart and I don't want to watch it all over cause I'm close to the end kind of. The reason why I'm not rating it 3 stars is because this kept happening and I even told them to fix it and it didn't work. Its not my WiFi.

They claim you can watch anything anywhere. But they're wrong. I am always told "not available out of market" or "you aren't in your home network." The whole point of having the app is so you can watch tv out of your house. The only place this app works is my house, but I have a tv for that! Don't get this app, unless you want to wait your time.

4 years with the same problems. Constant errors viewing DVR recordings or trying to record programs. Only allows recording 7 days in advance. No reason for that, but what's broken is the constant errors when program is within 7 days, but still gives error. Another is barely ever connecting to DVR. The OLD SIMPLE DVR App was a million times better. How about reading the reviews and fixing the App?

I tried the Android N beta a little over a month ago and this app stopped working immediately after the Nougat upgrade. Fast forward to this week and the official roll out of N hit my device and this app still doesn't work after the upgrade. When will Optimum be rolling out an update?

I can't access my DVR, I just want to view the scheduled recording list to make sure my shows are ready to record without flipping through the guide to see the red dot. I also cannot view the list of already recorded shows to make sure my shows recorded correctly. I go away for school so this is the only way for me to control the DVR from my dorm!

Rarely does a show play without lag and I have full Wi-Fi. Won't let me access my dvr. Refuses to play on demand now.(just says channel not available try later) now it's doing it with regular tv. If the show does come on a box appears saying the channel doesn't work.

When watching a show via the Optimum app, the video quality is so bad that it's unwatchable! For all the money that Cablevison has, you would think they would put out a quality app. That's not the case here. Don't bother! (& yes, I'm on home wifi with an excellent connection)

I have a good signal for my android phone. Streaming always worked. Now I'm getting an error msg when I try to watch something on my phone. It says "No device role found for mac. Error -9 " I'll keep checking for a next update that'll fix it!

For 6 months now, I've been unable to watch HBO channel 301 using this app. Whether I use my phone or my Kindle still the same problem... It's broadcasting in Spanish & NO, I'm not on the Spanish version of that channel which IS broadcasting correctly in Spanish. Sooo annoying to say the least...

Easily the most problematic app I've ever used. RARELY does it just load and work smoothly. There are now ALWAYS glitches and circumstances where the app needs to be restarted or reinstalled completely. Extraordinarily unreliable. Haven't used the app in weeks and still it refuses to load and "channel unavailable" messages abound. Brutal. Hopefully Altice can improve this product.

Not allowing us to watch shows directly from this app was a bad move.when were on the go as it is specified use. We should be able to . If i can only use this app when im connected to my wifi. And not my data what is the point if i am a member ?

This app is useless it won't let me use it I get an incorrect password mumbo jumbo its a scam don't download it. Even with my numbers I get oh its incorrect try again they create these apps to steal your info plain and simple.

Since I can't afford a cable box in every room, I thought that using the app would be great. Watching your favorite show only to have it stop and start over and over gets annoying real quick. And I've tried the app on my phone, on my tablet , seems like it's hit or miss. So when it works I'm happy and when it doesn't I wanna scream.

I have the app because I don't have a TV in my kitchen, so while I cook I like to be able to watch something. Well it doesn't always happen that way. The app freezes all the time and sometimes it will actually kick me out! Not happy! I've been a customer for way to long to keep putting up with this! Fios or Direct TV has to be a better option! I'm gonna start doing my research cause I rather pay for service I can trust than not!

August 8th you posted "nougat support coming". That was almost 4 months ago. Still not available. Terrible customer support. Just another example of a company not caring about their customers. Almost all of my other apps have been updated except for this one. Would have given 0 stars if possible. Perhaps if enough of us went to another provider, like FIOS, Optimum would get more motivated to improve their product and support.

First off you can not watch tv on the go like they say. You have to be at home on you device which is stupid because then i could just watch it on my tv......... Next, the best thing i found it to be has been a remote for the days the kids want to play keep away with the batteries and i continuously have to change the password because it glitches. Today alone ive changed it 3 times. I am uninstalling its not worth the space on my device. Good luck

It doesn't seem to work outside my house, it says no device role for Mac, whenever I do it on the optimum wifi, idk if you need to add my device, Droid turbo 2, or a hardware issue, if my phone isn't supported, could you please add it? I'd really appreciate it, thank you

Can't watch on demand get error message 114d. Can't schedule DVR recordings get more error messages.customer support is no help at all. Try reading these reviews and address the problems.

Update removed the ability for me to watch games that I can't get on League Pass on NBA TV so this app is pointless now. I mean really if I was going to be on my "home network" wouldn't I just watch it on my television? Stupid, pointless app.

It works great on my Samsung galaxy tab 2 and my alcAtel fierce 2. I watch TV in bed without needing to take up space in my bedroom. ill give you five stars if I can use it outside my network like at mom's. She has optimum too. It should just need my login right? Update: optimum won't resolve my at home issues so I'll be switching unfortunately to Verizon. Their app will alllow me to view FIOS outside my home.

This app is such a big let down. I was super excited to use this app but it doesn't work. Come on Optimum we need you to get it together.

This new app is horrible. It is very slow and hangs any time I try to record anything. The layout of the prior app was so much better.

Im standing right inside my home but it's telling me im away from home. Have been doing this for awhile now and i dont understand why. I've uninstalled and reinstalled several times and the same thing happens. Please fix.

Within the home I'm sure it works great however why watch on a phone if you have a TV? Cannot watch if you are not within an 'OPTIMUM' area!

This app is atrocious, the people who created it most likely don't even care because there is little effort put into its issues, quality is trash and when you watch a show live, it's 2-3 minutes behind, I'm not even exaggerating. And I'm not the only one who's tired of these dumb hindrances holding back this app

What a useless app. It sends you to the website for nearly all of the channels. Whats the point if you cant watch the program. Bunch of idiots.

What is optimum doing about this crappie app? It is full of glitches and lags. Can't watch on demand. Streaming stops mid program and shuts down. I may have to look into Verizon service.

For two days I have attempted to use the optimum app on my tablet and phone. When I try to stream live or watch on demand it keeps saying error L110. I have already uninstalled it countless times but nothing. What a disappointment, I am a new optimum costumer and I have previously used Time Warner, despite the sh***y service their app always worked flawlessly. Optimum step your game up and fix the app.

If giving it no stars was option, that's what I'd give them. I pay for optimum 60, still constantly buffering, waste of time. Not only like this on android but also on IPad. Wish I had any option other than optimum.

All recordings are in HD. I can't record in SD even if I select SD. I have reinstalled the app but it still doesn't work. Customer service responds but does not fix the problem. Now my DVR fills up because of the HD recordings.

Error 4115 is all I get every time I try to view something. It is very annoying. Plus the Optimum Wifi is so useless since where ever I go, it loses connection to the internet.

Wtf happened? Got back to Optimum after a couple years. This app used to be perfect, now it is very limited. Less than 20 channels available to stream? Having the silver package that's pretty $hi++y. The point of this is to watch tv when away from home. Disappointing. FiOS had way more channels, I could watch tv at anytime.

Just like all their services it works when it wants to. Glitchy, laggy although less laggy than their cable boxes) and full of errors. Time to switch.

Used to work great at home OR on the go. Then an update made shows watchable ONLY when connected to home network, but could still launch guide. Last update can't watch anything anywhere, and guide only works at home. Useless.

App Sucks. Have to Uninstall and Reinstall at least once or twice a week because error # whatever pops up. I'm stuck with it for now but first chance I get I'm gonna drop you faster than ......... ( The suspense is killing you ha, well that's I feel when I'm watching something and an Error # Whatever pops up.)

Doesn't Work on my Galaxy S 3. Don't know why??? Wish I knew. ...Pretty Pissed off ...Any Sugesstions??? I Had a LG Power.. and it worked great on that phone. I upgrade to a Galaxy and it gives me an error message.NOT HAPPY OPTIMUM. ......NOT HAPPY. And you know what..All the millions of dollars they rake in.. you figure they fix it...The tweaking isn't helping ..they just keep making things worse..

This app could be great but falls way short. All complaints made before are absolutely valid but I have a new issue. When using the app as a remote I have found that every commercial break on the DVR I have to sign on to Optimum again. This is a new sign on every 10 minutes. What a waste.

UPDATE: Even with various updates this app is behind the time. Nougat still isn't supported after six months in the wild. Works adequately with Jelly Bean 4.2.x not with KitKat 4.4.2. Hopefully it will support Nexus devices in the near future.