Opower

I called my electric company today and found out this app is no longer being used, so i suggest trying that. The one i am now using is total connect comfort. Good luck. **old message** When i had the thermostat installed and downloaded the app it worked great. Now all I get is an error message on the app and online. Does this mean you no longer support the device and therefore are scrapping the app? How are we, the customer suppose to change the daily settings?

It doesn't control your thermostat. One phone might change it and then you decide to change the temp because you're burning up or freezing and it does nothing. I tried turning my heat down because I was hot 4 times and it woke me up. It was still running. And the app kept closing. I went to settings and it would instantly close each time. Then the box would close immediately that says OK or report. PLEASE FIX

App won't connect to server so I uninstalled and tried again. No luck. Why have a Wi-Fi thermostat that doesn't work properly? Please fix this problem

It worked fairly decent on lollipop on my Nexus 5. Completely crashes upon launch in Marshmallow.

I liked it and then all the sudden is tell me I need to upgrade my phone so now I have to take it off cuz I'm not upgrading my phone just for a thermostat

...and sometimes it doesn't. There are times when the app doesn't read the thermostat, even though I am in the house. I uninstall and reinstall the app every three months or so when this happens.

Will not stay where I set it

Can't launch it, crashes constantly.

Won't work on android 6.0. Needs an update

Can't launch it, crashes constantly.

When it worked it was great but it doesn't work consistently This defeats the purpose if you cannot rely on it. It is junk at this point. What it shows in the app rarely matches the thermostat. Good idea, poor execution.

No suggestions on improvement besides knowing what the icons mean.

One of the worst app I have used. App keeps crashing and I cannot unregister from opower/Comed, don't know what to do. I cannot control thermostat using phone so that's defects the purpose of WiFi thermostat

I have 5 thermostats with the issue. I called conEd that my smartphone is not connecting with proper information for almost a week. They told me that they are STILL updating the server. Makes no sense to me This is dangerous when one needs air conditioning and has to constantly reset the thermostats manually. I set it at 78 permanently. I come back after 11:45 pm the temperature on the thermostats jump to 85. PERHAPS THIS IS ALSO A HONEYWELL ISSUE THE MANUFACTURER OF THE THERMOSTAT. Class action lawsuit.

Constantly crashes can not open the app

This app is great, love being able to adjust my thermostat wherever I happen to be!

Worst app ever. I have not been able to communicate with my thermostat for 3 weeks

"Opower has stopped" error message when it boot, using Nexus 5X

Have used this for over a year, and though it has only really saved me about $20 compared to the previous year, I love the convenience of having the preset temps for home, away and sleep - plus controlling the temp while I'm away from home!

Won't open now after updating to Marshmallow.

App won't load most of the time

Nexus 6p using Android 6.does not even open.

The app keeps crashing and no matter what the thermostat and the app are not working together

Great help. Real energy saving app.

No real issues. Would be nice to local programing.

I've had to fight this app to try and keep it from shutting off my AC during the hot summer. Temperature ranges will shoot from 78° to 50° out of nowhere. Hate this setup. Update: still doesn't work, now that it's cold and I don't want to get up out of bed to adjust the thermostat, my thermostat refuses to listen to this app, assuming the app hasn't crashed while trying to use it.

It doesn't control your thermostat. One phone might change it and then you decide to change the temp because you're burning up or freezing and it does nothing. I tried turning my heat down because I was hot 4 times and it woke me up. It was still running. And the app kept closing. I went to settings and it would instantly close each time. Then the box would close immediately that says OK or report. PLEASE FIX

I like the functionality, but it doesn't connect much of the time, and I have never been able to use the settings (little gear), as it crashes every time. This is on the latest Android 5.0 update.

This app hasn't worked in the 3 months I have had it. I have updated it regularly. I have talked with the support every couple of weeks and every time they say it will be fixed in a week, it hasn't been fixed at all.

ConEd uses a custom app that offers less functionality than the Honeywell interface. For example, in the non-ConEd version of this thermostat you can set the temperature for four periods each day. On weekends when we are away I keep it warmer in the winter because we are in and out but on weekdays I keep it cool because we are gone all day. Honeywell's system can handle it but this Opower system can't - I have to use the same temperature when I'm away every day of the week. Also, at night I like to cycl

Crashes all the time. Currently I can not even open the app. When it does work it seems to get out of sync with the thermostat. Seen things like my home is 95 and cooling when in reality its 77 and off.

Great app!! Sometimes a little slow or problems connecting but for the most part works great!!

We've updated out WiFi and I can't get into the setting to change my WiFi which means I can't use the app to change my settings and I can't find the website online to do it there either. The app is slow when trying to use it. The app needs some serious help.

Doesn't save your settings, causing your house to constantly be at the wrong temp. This app might actually cost you money on your utility bills, watch it carefully.

Random crashes, graphics bugs abound in settings, main display, etc. This app wastes energy by forcing "anticipation" into your settings. I.E. - I set it to turn on at 6am, but it turns itself on at 4:30am!!! Get with it, Opower - this app stinks...

This app crashers too frequently. It also lacks some basic features... I just received a new phone running Marshmallow; the app no longer works at all.

Would be great to see usage per day/month and needs a filter change reminder

The app worked well for several months but lately it has been totally unreliable.

When I first got this app it worked great. Now over the past couple months is is not controlling my thermostat. I have to be home to manually adjust my thermostat. And when it is programed that I am away it doesn't work. Now I have to remember when I leave and manually adjust my thermostat. I tried to go in setting to make sure the Wi-Fi was connected and it freezes and says it encounter a problem. I am sick of this app! Fix the issues correctly!

Won't even open after 6.0 upgrade