One Medical

As promised, the developers are adding features and polish regularly. The Android client no longer feels like a second-class citizen. Thank you for the hard work!

Very good for setting/cancelling appointments and renewing prescriptions. Could use more options for 'see me now' and possibly a symptom chart for individual appointments.

For treat me now, there is only option for seasonal allergies for men and nothing else. I believe the iPhone app has chest cold and skin issue.

When I try to make a new appointment the options won't load. This app is great if you're a female with a UTI or yeast infection. If you're a guy basically all you can be seen for is allergies

No complaints

Whenever I select an open appointment the app tells me it's no longer available. I tried multiple different office locations, times and days. Nothing works.

Whenever I select any open slot the app says that slot is now unavailable. Very frustrating.

Love this place and love this app. So convenient!

Setup appointments in a snap!

Love it

No skip button on the launch splash screen. I used to love the app. On the Android N Beta. What can I do? :-(

It says my membership is past due, but when I go to website site it says I am current. As a result of bad data on status some features don't work. Otherwise great tool.

I was going to comment on there not being an inbox/sent box for communications sent through the app but someone already noted that here over a year ago. The app is clearly not as robust as it should be considering it's a selling point of One Medical as a whole.

I typed in a long email to my provider, and the email failed to send due to "network issues", but there was no way to save the text, so I could not send the email by pasting into an email app without retyping the whole thing. My phone has full network connectivity via WiFi, so this was very disappointing. I also could not send email to support for the same reason and with the same result. This makes the app very unuseful, and I am unlikely to be comfortable attempting to use it for emailing in the future.

Though I've only played with it for 10 mins or so

Minimal features. The treat me now section does not have as many options as the iOS app. All it has is allergy, UTI & yeast infections. The iOS app has skin conditions as well. I do like being able to make appointments & check prescriptions.

Contact us link crashes the app. Also, cannot update one

Latest version of app won't let me register for a new account.

Future of Healthcare is here and this company is leading the industry

As one of the key selling points for the service, I'd expect provider messaging to work in the app. I've not been able to send a single message, not even to "support" without getting a "can't connect to server" error.

Technology is fine. But, last time I sent a message to my doctor the response was late and not fully explained. Not happy.

Crash on contact us

App won't accept login. My login does work on my laptop so I know the issue is with the mobile app. Please fix this as I would like to use the app. Thanks!

Could not use the app because it would not accept my email and password (which work on the website), no phone number, chat, or email for customer support.

Can login from laptop, cannot login from android phone.

This app is outdated with the web end points. Cannot connect from here but can from the web

Same issue as people below. Login works on website but not on the app. Please fix.

*you have to uninstall and reinstall to get this app to stop crashing. I would love if we could change our primary care so I don't have to select a specific provider each time.

This is a great medical practice and a good app, but I can't get it to open during the last few days. Removed the app and reloaded - works great now.

Now it won't open

Error message every time.

Crashing - can't open

Everytime I start the app it crashes

What's the point of the app if you have to log in every time you want to use it? Too much friction.

Broke my knee and went to them rather then ER. Was done with everything in a few hours. Can't express how great they are.

Even though my username and password are working just fine on desktop browser, the app continue to reject my password.

I changed my password online because the app said it was invalid. The app still does not recognize my password after the change. Please fix, pronto!

Like practice idea initial started off good, now flaw with schedule, can't confirm scheduled apt, dispite request to so. Unable to correct pharm address, Unable to access records. Unable to give appropriate profile. CAN'T ACCESS or LOGIN

Worked perfectly for a while, but then I now can't login

Same email/password combo works on the website.