Sprint WeGo

Paying for service and unable to locate the phone for weeks this is unacceptable. Theses phones are made for children and their saftey and being unable to locate the phones for weeks is totally unacceptable fix it now since i pay for a service or im taken my 10 + years with sprint and family 5 to another service that has a child phone that im able to locate when i need to and works all the time

This app does not measure up. The phone itself is great but the app is unreliable. I often have to try to set a function over and over-over multiple days even-to get it to save. For example, trying to add new contacts works intermittently. Other features fare worse: setting the wake up or school silence alarm-still haven't managed to succeessfully do that! That basically negates the safety features of the phone. VERY frustrating. I emailed the development team on 11/8/2015. Please work on this, developers!

I purchased the WeGo phone at a local Sprint store. The phone performed all of the 'Hands Free Activation' and updates. When it was finished I attempted to sign up via the WeGo app. I received the error message of 'Your device has not yet communicated with our system. Please ensure the device has been turned on for a least 5 minutes before retrying.' 72 hours later and the system cannot connect with the phone. I placed multiple calls to Sprint and spent many hours troubleshooting with reps to no avail.

Functions fine, I haven't found a problem yet. I would, however, appreciate satellite map.

Had it liked it not the app will not work!

Fix the gps system ive been trying to locate the phone for 3 days please this is most import to a parent!!!

I can never use the app to update settings for my daughter's phone. The website doesn't even work. What am I paying for?

One of the big selling points for this phone was being able to keep an eye on my 9 year old to and from school and with the speed alert I would know if he was in a car. I've had locations as old as 3 days and speed alerts 20 minutes after he was in a car traveling on the expressway. Rest of the features seem to be ok other than there was no explanation on how to retrieve voice mail and the text templates are vague

I've had the phone over a year for my daughter. The phone is extremely durable, very convenient & all she needs at 8 years old. However, the GPS worked better when we lived in TX vs NC...I believe service area plays a big part so come on Sprint More Towers! MORE TOWERS!

App only works for certain features. Can not schedule a wake up time. Keeps saying unable to process. Cannot save school silence hours. Same error. Gps not that good. Could be app or device it self.

Everything you need,right on your phone or tablet.

There is not way to deactivate your account. I had a Wego phone/account for my son. His Wego phone broke and I had to purchase a replacement. There was no way to change the phone over. Sprint tried for hours and I ended up having to return the Wego and get a different phone.

One of the biggest reasons we went with this phone is for the 'find' feature...however! It never ever works!!! Its so frustrating and so disappointing! Come on Sprint...get it together!

Works great to me!

I have beeb trying to get this working since I bought this for my granddaughter. First they sent the device to another address that I haven't lived at for over 6 years..... Then I had to wait until the chkd out the tapes to make sure I gave them the proper info. BAD

Good

Considering the website options this app sucks. Its very basic, forces closed, and doesn't always change when you prompt it to. You could have done better considering this is some people's main source to control the WeGo.

I'm very Disappoint. We bought the SprintWego phone but could not use it because the contat name throught Wego aplication could not be innstalled Due to cotinuos "error" messages being displayed.I tried at the local Sprint store t o add the contact names and numbers could not be installed neither with the assitance of an technician at the store. I finally decided to return it........

This app has great potential if it didn't force close all the time. So for now I'm giving it only one star.

The app still has several glitches including the find phone function, which is one of the essential features of the parental controls. I'm disappointed that the product would be sold without these bugs being worked out. The phone itself works fine but the app needs updating.

It works fine for me. Good job!

Sucks when ur finding location

Great concept to this phone with accompanying app but there must have been a low budget for the software/hardware connection interface. Half the features on the APP and on the website will stall or time out before producing the desired result. The FIND feature never works and I have installed it on 3 different phones and used it in several different parts of the city. Until the website and app work as advertised I can only give it 1 star. Disappointing is the best way to describe this.