NueSynergy Mobile
Free App
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About NueSynergy Mobile
NueSynergy Mobile provides a single access point for participants to manage their consumer driven healthcare and other tax-favored benefit accounts. NueSynergy Mobile shares user authentication with the NueSynergy Online Participant Portal, meaning that registered users can merely download the application and log in to immediately gain mobile access to their benefit accounts, with no need to register their mobile phone. NueSynergy Mobile provides the following functionality with its initial release:
• Detailed Account Information
• Account balances and details
• Recent Transactions and Details
• Ability to fund HSA account from checking/savings account
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• Same username /password as NueSynergy Online Participant Portal (no need to register your mobile device, just download, login, and go!)
• Stronger Authentication support (Picture/Passphrase, device identification and Challenge)
• Ability to edit billing address *
• Ability to update billing address *
• Ability to report card lost stolen *
• Ability to order replacement card *
• Ability to attach provider name to newly submitted claims *
• Ability to pay provider directly from app *
• Ability to add healthcare expenses for future payment
• Ability to view expenses added through eClaims manager
*Some features may be restricted by your administrator
• Detailed Account Information
• Account balances and details
• Recent Transactions and Details
• Ability to fund HSA account from checking/savings account
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• Same username /password as NueSynergy Online Participant Portal (no need to register your mobile device, just download, login, and go!)
• Stronger Authentication support (Picture/Passphrase, device identification and Challenge)
• Ability to edit billing address *
• Ability to update billing address *
• Ability to report card lost stolen *
• Ability to order replacement card *
• Ability to attach provider name to newly submitted claims *
• Ability to pay provider directly from app *
• Ability to add healthcare expenses for future payment
• Ability to view expenses added through eClaims manager
*Some features may be restricted by your administrator
All Application Badges
Free
downl.
downl.
Android
4.0+
4.0+
Android app
App History & Updates
What's Changed
· Forgot your username? Look it up from the app!
· Register your mobile phone to receive text messages and never miss an important account notification!
· If your administrator allows it, you can add dependents to your account, issue them cards and more!
· View all of your administrator's FAQs and Announcements
· Introducing "Emma", our integrated voice response bot! Just ask Emma what your balance is or what your recent transactions are and shell speak back to you with your account details
· Forgot your username? Look it up from the app!
· Register your mobile phone to receive text messages and never miss an important account notification!
· If your administrator allows it, you can add dependents to your account, issue them cards and more!
· View all of your administrator's FAQs and Announcements
· Introducing "Emma", our integrated voice response bot! Just ask Emma what your balance is or what your recent transactions are and shell speak back to you with your account details
Version update NueSynergy Mobile was updated to version 6.0.0.3
Version update NueSynergy Mobile was updated to version 5.0.0.7
Version update NueSynergy Mobile was updated to version 4.3.0.0
Version update NueSynergy Mobile was updated to version 4.1.0.2
What are users saying about NueSynergy Mobile
D
by D####:
by D####:
Easy to use and very handy!
S
by S####:
by S####:
Good app except I have to go to the full web page to view communications. Change that and it will be 5 stars.
F
by F####:
by F####:
Love it to submit paperwork
L
by L####:
by L####:
Use it all the time. BUT... I can't take a pic and attach it in one process. It gives me a 'sorry, feature not available at this time's error. I then have to go to gallery and attach it manually. I was able to do it when I first installed app at beginning of year, but only a few times then this error began.
Z
by Z####:
by Z####:
Only ONE chance to log in correctly and no one available after hrs to get you logged back in! Also no way to change your password on the app.
Q
by Q####:
by Q####:
I love how I can submit a claim just by taking a picture.
by R####:
If the purpose of an app is to make hard things easier, it isn't working. I don't know whether the fault is mostly with the app or the employer FSA backoffice, but there should be directions accessible from the app itself and not just from the tiny xeroxed images my employer gave me. I followed the app intuitively and now I'm sending back paid out money because they double paid both me and the provider a couple times. Argh.