RTA gomobile

Galaxy J7 This app is amazing, I can find all the schedules for everything and I can purchase my rta passes on here too. The only kink ...is when your looking at the schedules time, it keeps moving on its own making it hard for to pin point the correct time!

App does not allow to re-use saved credit card info. You have to re-enter everything in order to pay. Hate to miss the bus, standing there re- typing card info. Other than that the app is usable, I like it.

I always have to create a new email. This is the most inefficient app ever

Great app . I use it all the time. It is very convenient. Just show the driver your pass and keep walking. Taxes are only 0.50 more than you'll pay in cash but it's worth it. Customer service is good they'll refund you immediately if there is an issue.

Do not save your credit card when given the choice, because it will freeze at the point of final payment, i.e. input card info with each purchase. Otherwise, it works. Also, it doesn't go into portrait mode, so you can't see all the columns of bus times

Easy & convenient The 50 cent charge is per order not per ticket. You have to select the tab for multiples. I buy 7 at a time & it's worth it. No more digging for change ..... I'm happy

Shouldn't cost extra to go paperless. Plus really buggy, crashes, and has no real-time info. Fail.

Awful app. Route map is just a PDF. Service alerts opens a web page. Horrible font. And 50¢ fee on tickets—25%!—is just plain absurd. Just bring cash!

Repeatedly freezes when trying to purchase tickets

Its keeps telling me that my card is expired they never fixed the problems

Said my card was expired. It's not.

Charging extra to buy online

It freezes almost every time I hit the purchase button. And you can't purchase passes ahead of time and save them for later.

1 thing about RTA their always gonna be a minute early directly on time or a millisecond late! I love it! Yall need to go train JET because their always super late and have ppl late for work! I love Orleans parish buses but Jefferson parish bus line sucks and need to be shut completely down! Thanks yall for always being on time

It won't let me see the whole schedule only the first 3 stops

It does not allow you to download the app. I tried 4 times. It got to 100 percent and froze every time.

The application is a rip-off. They charge you extra hidden fees per charge. No offline map. I've had the Os version. That one is $6 but at least they have maps.

They have fixed a lot of issue it's must have for me

Terrible customer service regarding app issues. Disappointed and money wasted.

Meh.

Its decent

The option for entering payment details can't cope with international users! Not all zip/postal codes are numeric. The field doesn't even display the alphanumeric keyboard. It allows numeric only. Even cutting and pasting a valid postal code fails. This app needs a rethink and decent testing. If a small steamboat company on the Mississippi can make multi ticket family passes work with no problem, RTA should be able to!

WARNING! For every ticket you buy through this app you have to pay a $0.50 "convenience fee". This fee, which surely goes to the contracted app developer that charged the city four times a competitive rate to develop a bad app, makes these tickets PROHIBITIVELY EXPENSIVE. The whole point of transit passes going digital is it should reduce the cost to the user due to much less handling and logistics compared to paper. We should pay less to use digital tickets, NOT MORE! Complete fail!

I have been using this app for months with no issues. Now I tried to get my month pass with my debit card and it tells me my card has expired. The card expires in 2018 and it's still 2016 can you please fix this mess!

Need real time tracker on the app. Always having to log into the website to track a bus.

Keep saying not found

The app works well, but it would be beneficial to travelers to have notifications of when/if the ferry is out of commission or running late. If I'm going to spend $65 for a monthly pass, then I should at least be able to be notified if the ferry isn't running. Also there are way too many people using the ferry in Chalmette for RTA to use the "small" ferry during the week.

Great app very convenient but this app gives you the option to purchase multiple passes at once which is pointless. I purchase two 5 day passes at the same timd and they both expired at the same time which caused me to spend $30 on one five day pass. RTA reimburse me but I think it's ridiculous the option even exist on the app for passes that are active immediately and aren't stored in your ticket wallet

App needs some serious work. I couldn't even add a CC as the expiration date wouldn't register. The Plan Route portion doesn't work, kicks to Google Maps and you get an error. The route map is a static PDF or image, doesn't smoothly scale and isn't interactive. The final kicker is they want to charge YOU a "convenience" FEE to buy tickets. REALLY?! We're saving you money and we get charged to use your app??? Nope, I'll buy on the bus/trolly! Wake up RTA.

The default when adding a new card is Jan 2015, and no matter what I select, it never changes. I'm completely unable to add a payment and this is unusable.

It worked once, after that i went to purchase & just like everyone else, its giving an error message that the email is incorrect. FIX IT

Eveytime I try to set up an account to purchase a pass , the app is saying that my email is invalid .. I've tried two different email addresses

The problem most people are having is that the app puts a space on the end of your email. Just delete it and it will take your address

Doesn't work. Keeps telling me a perfectly valid email is invalid and there is no assistance or customer service.

See title, jerks.

Tried to buy a monthly pass but couldn't because the expiration date won't change from Jan 2015.

App won't save the expiration date of my card, so I can't buy a pass.

Does not work on galaxy note 3. This is compatible with some of your device. What does that mean?

The app wants to access my photo files. Why? I have photos that I may not want to share. Especially with RTA. Why does it need this permission in order for me to buy tickets to ride the streetcar and bus?! No thanks

Best ever