NAPA TRACS for Android
Love the app itself. It's just super buggy. A real pain in the neck to get it to work. When it does its great.
Does not work very well at all
Tracs Updated now works with my Samsung phone , thank you
Works great
Works great on iPhone.
The new update does not function at all simply will not take picture ot the barcodes
Used to work good now Auto focus won't work can not scan a vin with my Samsung phone
Have lock up issues at times with black screen and only shows vin number
Needs QR code reader for GM cars
Works great on iPhone.
Downloaded app and had no way to get login!!!!??? Help menu no help at all couldn't get full info.
Has a problem with Android phones. Sometimes it will just go to a black screen after scanning a vin number and just stop. I then have to go into an app killer Pp and force close it. This has happened on my ZTE Majesty running android 4.1.2 and also my new Samsung Galaxy J1 running android 5.0.3. Please fix. We are spending a ton of money on the Napa Trace software at work and this simple app is killing our production. The owners are even thinking of making the switch to Mitchell because of it.
Does not work on my droid turbo. Won't read the vin and have to manually enter it. Worked great on my droid ultra. But upgraded phones and it no longer works
Use it all the time, only request I can think of though, is if the vehicle is already scanned in, that it pulls up its info rather then just telling you it's been scanned, and leaving you to scroll through to find it
It takes for ever to get the vin# fix it
Works good unless you walk 50 feet away to try to scan, then it just keeps "processing" and eventually gives an "error" code. And don't open the app unless you're near your router or it won't let you open it. Not practical when there is more than 1 vehicle to scan in the parking lot (50 feet away...) Android Galaxy 6
Nice to have
It will not scan the vin, galaxy note 3 does it just fine. The app has been updated as of 2-26-15, still doesn't work with kit kat 4.4.4
New update will not allow barcode scanner on galaxy tab 4
app locks up or doesnt respond causing me to force restart pbone
While this is a helpful app it is far from full functioning. Vin, odo and plate number work great. But it's missing the ability to record manufacturer date and color. You can record this info in the note but once you save it it can not be reviewed. Your close but please keep going!
To use this, hold the phone a little further away from the barcode instead of filling the entire screen with the barcode. It typically recognizes the barcode a lot faster that way. Also, when transferring into TRACS, scan the VIN before adding customer and creating estimate. Then, when you're adding the vehicle, instead of clicking save, click "New Est" and it will transfer notes and symptoms to the estimate notes. I put mfg date, tire size and inspect month in the notes so I can add it as well.
Most of the time it works fine but there are times where it freezes. Also it'd be great if there was a place to put the manufacturer date, tire size and plate number so they all transfer over.
It will not scan the vin, galaxy note 3 does it just fine
Wont scan bar codes on galaxy note 4
Need to fix the glitches and would rate higher. Freezes every time I open up and take a Vin capture.
Very seldom works. Piece of junk!
Those of you who say this does not scan bar codes... it only scans vin codes. If you don't know what that is then you don't need this app at all
This app doesn't scan anything.
Finally out, thank you!
Already see flaws. Does not start an RO. Does not seem to transfer and concerns over? All it does is let you add the vehicle to the system. Missing important features. I'll report in a few weeks after trying more
Rock Hill Automotive, everybody from front office to shop tech uses this for saving time and discrepancies would be better if you could have a state selection for license plates and ability to re edit notes after initial scan
by D####:
Very glitchy. Sometimes I can enter mileage and license plate info, other times I can't. Would be much more useful if it wasn't glitchy.