My Vodafone for Android
This app should have been transferred from my old phone, which worked fine. It hasn't. Went back to store who transferred data. They tried and advised me to contact tech department as it was beyond them. It turns out that the tech department wasn't able to come up with an answer that I hadn't already tried. So back to the store yet again. Something is not fit for purpose. Not happy.
I want to be able to say: "No" without having to say: "No thanks" when you ask me to rate your app. I might say: "No thanks" and mean it if i lived in a world where i enjoyed like paying extra money to walk around advertising the names of diverse clothes manufacturers and so on, but i don't. I customer. I king in my world.
Haven't been able to log in for almost a year now. Tried taking phone to Vodafone shop, but they weren't interested and told me to phone support. Phoned support, that was a horrific ordeal I can face going through again. Couldn't have been less helpful.
Stupid app is stupid. Doesn't work properly, and constantly asks for you to set your pin number. At least 3 times in the last week. What's the point in having a pin if it has to be set every other day? Never seems to work properly. Also continually asks you to "log in with mobile data so we can recognise you, you'll only have to do this once". Once my arse, it's every other day! For a company such as Vodafone, with their vast resources and telecommunication network, you'd think a properly functioning app would be within the realms of their capabilities. Seems not. Absolute junk.
Unfortunately, if you port your old number over on more than one account this app becomes useless as you can't log in to anything without many chats with the helpline. Even after five long chats I still have access to only one of my accounts. Very frustrating.. If these problems were to be solved this would be a great tool to keep track of what the kids have left on their allowances.
Been on to Vodafone so many times now can't remember password and won't let me even with help from Vodafone . supposed to be someone lookinging in to it not heard anything can't use it so if it would let me I would give it 0 stars
But since this update its now not showing my big value bundle I bought. Instead its saying I haven't got one. Please fix. Since recent update I now can't get in and this happens after every update
Top up is annoying. To top up THIS PHONE I have to tap in THIS PHONE NUMBER - TWICE!!
Just love this new update, now showing how much texts and calls I'm making, as well as my data usage, well done Vodafone on a very good informative app.
Slow, buggy and useless. But I guess it's better than their help centre.
Don't use! Gives false information about your usage and you cant upgrade even when it says you can and many other faults.
Now wants to track everything I do to 'tailor' offers for me - not interested then Vodafone - UNINSTALLED
Every time you update. Have to reset pin to check all my accounts. Which is crap. Should only need to create pin once even if app is updated
Software at the alpha testing stage shouldn't be released to the public. After many failed attempts to login using the credentials that work just fine on the Vodafone web site, I eventually managed to gain access, only to be greeted with messages informing of technical problems. Poor.
Tells u what u need to know with ur data and bills but not much else works everyday all the time. A watch only tells time not what u do in that time
Very good app aways available to check dater and how much phone time you have left so you dont go over your time package and get charged for ehat you dont have keep up the good work voda phone ;)
It does the job, the costumer care are brilliant, glad I went contract with them, ordered phone in morning and was ready for store pick up for just after 6pm same day (about 2 month ago) love it
What i think about Vodafone ? Is that it is one of the biggest phone company or the biggest one ..but still some places you go you cant recieve phone calls or texts ..it is terrible ut is time when you really need your ..i am thinking about leave.n also time.s i have had cash in my phone ..and it has been took off or over charged for somethink but iam pay as you go disgrace fone company.
Anyone else unable to view their current bill?
STILL doesn't work for business customers. Come on vf!
Great app which does everything I need it to do without having to visit the Vodafone website
Sick of every time I update this app and it breaks!! All I get is "sorry we're having technical difficulties"
It's good that I can see my bill, but to do so I need all the crap monitoring and logging in, so much hassle, and I hate it.
Don't like the new version. Keeps asking me to log in. Old version was less frustrating!
"Experience technical difficulties". Still shows old unused number and has never worked for me.
I think is great. Tells you all your allowance and what you have used, and what's left. You can live chat with Vodafone for any queries you have. I would def give 5 star
The app was alright so far, but last 5 days I can't get in due to technical problems. It's possible that they can't fix it whole week.
It needs to be updated better got a new upgrade on Monday and still have the same information on
Please move the 24/7 support bubble that gets in the way of everything!
Keeps giving same message . Retry.. worst app.
Everything is simple and easy to use, efficient and quick with each option, which is great as you don't always have time to keep waiting... so far so good
It never works!! Talked to Vodafone for hours, and it still doesn't work
Every time it update i have to set up a pin to access anything so annoying app is pointless better login in to the website 2stars cus its good when it works
Never go with vodafone they are the most unreliable faulty internet provider we have ever had they promise something and don't provide it just useless
Not happy with customer services. They rip you off.
I have 3 numbets and this only shows 1
Have difficulty logging in sometimes and customer services unhelpful
Always breaking down and not always available
I like it, helps me keep track oh my data, but it takes too long to synchronise with my real data
by Q####:
The app is not simple to manipulate. I would want a touch and go app clearly showing how to add and remove bundles and warning if a chargeable activities s about to be undertaken just like bank apps. In banking applications nothing surprises you. In Vodafone system everything is beyond your control. It's so unfair.