Piada Italian Street Food

Just wish the staff was trained to understand that a linking a credit card is NOT REQUIRED to use this app. Just about every time I use the app, the staff is confused as to why a receipt does not print immediately after scanning my phone. They usually end up voiding out the order, re-entering it, and after staring dumpfounded at the register screen for 30 seconds or so before telling me it did not scan my phone properly again. TODAY--> Because of the staffs lack of training/knowledge, I lost a BOGO promotional deal cuz two of the staff did not understand how it worked and told me I could not use the BOGO coupon and the credit I had on my account on the same transaction. After all was done and I got home and viewed my account, my BOGO coupon was not used, and THEY KEPT the coupon... EVEN THOUGH the very first transaction ( based on my Level Up account emails), accepted the coupon and the scanned the phone, but the transaction was voided.

Every complaint about the old version is fixed! I love this place.

You can't order through the app, though it's nice to be able to look through the menu. I saw no reason to give my credit card info. App deleted.

There's definitely a skip button when prompted to enter your card info just fyi

I was able to bypass putting credit card info in but you can not locate a menu or prices. Not sure what you would do with this. Uninstalled.

The only way to earn rewards with the app is to register a credit card. With all the credit card breaches in the news lately, it is not worth the risk. When contacting them about not wanting to register a credit card, the reply was "thanks for the note. Yes you are right - it's not for everyone. We were really looking for a way to offer something better then a punch card. And given the momentum that Apple has brought to mobile payment - we wanted to offer the service. I apologize that you are not a fan." So apparently,they could not figure out how to make just a rewards apps like other businesses without forcing users to use it for all payments also. I don't unstand how forcing you to use a specific payment method has to correspond to a rewards/loyalty program.

Absolutely love Piada. Never tire of the food. Excited when I learned they had an app/rewards system set up. Picked up the app instructions at the counter. Logging in, it asked for credit card number. I only want the points. Not interested in online ordering. Manager said credit card is required for app. There is no bypass to just collect rewards. Will still eat there, but disappointed in how the rewards system works. Uninstalled.

Love the food and environment!!

I already eat this food too much. Looks like I'm going to be here every day now... Easy to set up and use. Thanks Piada!

I like what I see, so far. But, are we supposed to be able to place an order through the app before paying for it? If so, how do we do that? If not, I don't really get the point of being able to use it to pay, when you still have to order online or in person. Both of those options give you the chance to pay.

Cant order online..and I had to sign up to find out even though I already have an online account. This app is trash until it gets the basics