iHail MSP

Thought I'd give the app a try, but it won't allow me to complete the registration process. Everytime I click the OK button a window pops up that states "server error".

You have no idea when or if a cab is actually coming after you hit submit . The app doesn't know any locations around town and doesn't even seem to know all the streets.

Garbage, taxis take forever and they dont refresh their location. Dont rely on them for last call let me tell ya

I like that it's available more areas than Lyft but the payment estimator is waaaaayyyy lower than the actual ride amount. Almost $20 difference

Difficult to use wouldn't show my address

Super easy and convenient to book a taxi. Remembers your past bookings, has favorites, and tracks the cab as it approaches.

Server error.

Always fast, friendly, and easy to use.

Horrible app and unreliable service. We booked an hour before and received no communication. Never got a ride we ended up driving ourselves and being late. Won't try again.

Cab was clean. Driver was polite, well spoken, very awesome, the best!

When trying to zoom out on the map, it will refresh and zoom in at a random spot. I wish it wouldn't auto zoom at all. Cabs also take a very long time to take the request, unusually 30 min to an hour... that comment was before update, now it doesn't even show where the cab is on the map

Ihail taxis are really nice. I really appreciate the convenience of the app. Friendly drivers too!

Driver (Henry) stopped to help me fix a flat tire and did not ask for anything in return. Nacole Lind

Another car pulled into the same lane as our cab so my cab driver made an evasive action to avoid an accident. Glad that he was so attentive to the road conditions or it could have been bad. Driver told me that his defensive driving course came in handy. Thank you ihail for making your drivers go through this!

Wish my 1st ride was free with iHAIL like it is at U***,but overall, I think app is superior to other rideshare apps. Great UI. Love the fact that Credit card transactions require a security code! Extra security is a good thing!

After last update it wants me to choose a payment type, which would not be an issue...if it actually let me choose credit card. However, it only let's me choose cash, then I get a confused driver. Really wish Uber was cheaper from the airport, would make life so much easier. Credit card issue still not fixed, even after update. >_<

In Minneapolis area, Somalian drivers DO NOT LIKE AMERICANS IN THE SUBURBS. SOMALIAN DRIVERS ONLY PREFER TO TRANSPORT DRUNK AMERICAN WOMEN FROM NIGHT CLUBS IN DOWNTOWN MINNEAPOLIS.

Horrible.....won't recognize addresses!

We're able to come very quickly for an ASAP to the airport. Clean car, driver helped with luggage, and using my credit card on the app was a breeze. Much cheaper than parking at the airport.

Why does this app need almost complete, unfettered access to my device? Seems like a security and privacy risk.

I was very pleased with how well this worked out. Quick service after booking the ride on both trips I made yesterday.

I love iHail. They can usually get me a cab pretty fast, so I use them a lot. Their drivers are just wonderful every single time.

Twice I have used this service and twice it has failed miserably. The wait time says 20 minutes if a cab is not nearby, but that number is meaningless, both times it took over an hour for the cab to arrive. When I called to check the status I was told "15 minutes" 3 separate times by the rude dispatcher. I'm uninstalling this app right after this review.

Bad don't get only call n even we :/ u do call they still late I called thirty mins n advance n they still didnt show up so thanx alot for making me late

Needed a cab to the airport and couldn't get one waiting over 15 minutes for a cab 4 blocks away.

Ever notice how all cabbies in Mpls will say "Driver is 5 minutes away." When really the cabbie is 10-20. 10 minutes makes a huge difference when you are headed to airport. This app is plain worthless. Even with the address, the driver almost always goes to a Street instead of the Avenue. How dumb are these guys. Avenues are north/south. this app rarely shows where the driver is... so worthless.

You can't enter a credit card number (so drivers think you are paying cash), and the locate taxi feature (showing the cab on approach) doesn't update the cab icon properly so you can't tell how far away it is. Previous version worked better.

After last update it wants me to choose a payment type, which would not be an issue...if it actually let me choose credit card. However, it only let's me choose cash, then I get a confused driver. Really wish Uber was cheaper from the airport, would make life so much easier.

They call when they get close or on there way. Very convenient. Love it

I LOVE THIS APP

Recognizes 2 streets in the city I'm in. Not a tiny town either, I'm in the metro area. Really? Crap. Uninstalling

Freezes when entering credit card information.

Horrible

Whenever I try to book a cab it just says "MiscErr" and fails. Like the idea and app... If it worked. Nexus 4/Lollipop.

This app used to work great, now its terrible. Crashes all the time, and asks for CC information when paying with a card, and sits forever trying to process. It now won't even let me put in my address! It uses an address a few house away from me. Please fix this app.

Whatever you do - DO NOT put you credit card info in this thing. I ordered a cab, put my name and credit card in. The cab picked up someone else instead, did not check his ID, did not ask for his credit card, delivered him to destination and charged ME for that. That is right, I paid for someone's ride and had to catch a cab from a street instead to make it to the meeting. I could not possibly have worse experience than that. I won't use this cab company to save my life.

Has never let me down!!

Ihailing a cab doesn't get you the cab sometimes. You still have to call and talk to someone in those cases

Use promo code 4xiom for $20 off your first Uber ride. Taxi's are terrible. Cars are old, smelly, A/C is usually broke. Drivers are rude and don't know where they are going, if they even show up. Uber is a cheaper option. Cars are newer and in great shape and clean. Drivers are very polite and with turn by turn you can always see where your driver is and when s/he will arrive. Download the Uber app and use promo code 4xiom for $20 off your first Uber ride.

Cannot see current orders when you make them. So you don't know if the order went through or not.