Suburban Taxis Adelaide

this app is terrible - tried to book ahead and the request for a cab was only sent out when it was meant to arrive. Cab has obviously taken other bookings in the meantime, I'm watching the cab drive further away from my house!

Despite user calling for "any car" the app sets the vehicle type to "Elite" which means the driver expects an extra fee which I refuse to pay. Uninstalling.

First time this has happened but went to open app and won't let me log on keeps saying error??

On registration shows 'register error'

Taxi service is fine but the app can't register a credit card.

Alphabet missing from android keyboard when entering pick up location, unable to enter 2A so have to call everytime. Samsung S4.

I recommend anoyher company this one is full of immoral pieces of sheep dung! A current affair needs to expose these scum bags. huh. So others don't have to deal with these assholes!

All drivers have arrived on time, were polite and had clean vehicles. The online booking service has been used for red eye flights with no issues.

I called for a taxi and it was taking too long so to "skip the que" I go the app and booked it. It said "3 mins for taxi" that was an hour ago, I'm still waiting as I write this

All taxis I have ordered have turned up.it would be excellent if we could actually view the cab in real time on the map, like uber Black do.so you can pin point exactly when to leave the house to wait out the front for example.i had a really rude driver on friday night, then the day before that I had taxi driver of the year as my driver..who didn't use his gps..relying on me to direct him..I don't drive so I'd only ever been driven to this particular address. Do u think I could remember how to get there?!

Despite user calling for "any car" the app sets the vehicle type to "Elite" which means the driver expects an extra fee which I refuse to pay. Uninstalling.

Bit of a dissapointment as no confirmation a taxi is on its way which leaves the person guessing if its on its way...

Terrible app. I got a phone notification saying this app was affecting the speed of my device, and the taxi's rarely accept the booking. Go with 13Cabs!!

They don't have an updated version of maps. Because everytime I searched for my pick up place the street name wouldn't come up. Very frustrating

No booking ok buttons to be found. Gps lookup locks my phone. Trying one of the competition apps. Bye

Quick and easy....

Crap

In iPhone we can see on map where the taxi is once accepted

20 minutes and to register longer to log in..

Good app but it needs a function to amend jobs for address or time. It also needs a way to cancel a job.

The app looks nice and does fairly well with its iHail feature but it doesn't let you use your saved locations as destinations, which seems to defeat the purpose of saving locations. In addition the app fails to take into account daylight savings changes. I just booked a taxi for 7:45am and embarrassingly had to explain to the driver why I didn't order a taxi at 6:45, whilst in my towel.

how long does it take to update my address... .my house is on the map but still gives me an address of 300 meters away..

Lots of area to improve...

Great

Needs a fix - asking to turn on GPS up to 20 times a day when I'm not even using the app? You have to exit what you are doing to get rid of it. Shame. The iPad/iPhone app is much better.

bad app. gps always wants to turn on and half the time it does not even say they have recived the booking.

Good app could be better needs predictive text for suburbs instead of the scrolls

Love this app, It's so easy to use with no more long waits at cab ranks and you can even follow your cab to your door.

Annoying constant GPS request. Uninstall.

But looking forward to more improvements

In the era of iphones how can you introduce such a stupid app. Useless

No lost password facility. Trying to register new account with same details but different email yields login failure.

I couldn't get the app to complete my address. It got stuck after the street. It is a shame, would have been so convenient to book taxi this way

Worked fine to get me home once. Doesn't recognize my home address in any form for pickup despite help from the top guys. What's the point?

Good App Very Useful And Easy To Use I'd Recomend Getting This App

Alphabet missing from android keyboard when entering pick up location, unable to enter 2A so have to call everytime. Samsung S4.

As was expected from a company that doesn't care about complaints. Half a star if I could . Poor app. Poor service. Doesn't cancel s booking, doenst notify you of cancellation. Job booking screen still says pending even after it sends you an email of confirmation. Email information doesn't contain time nor distance. Tales me 45 minutes to walk home so I waited for over an hour for a cab that didn't show.

Useless, using Galaxy Note 3

won't tell me when the cab has been accepted and it is constantly crashing

Does as it should. I thought I could track the cab coming but I couldn't. Great app though. Would be better if suburban would close out my old jobs! I have 4 pending bookings, all in the past.